Storm at AMS - 23 February 2017
#1
Original Poster
Join Date: Dec 2003
Location: Amsterdam, Netherlands
Programs: KL Gold, SQ KF Gold, CX Green
Posts: 9,406
Storm at AMS - 23 February 2017
A rather severe storm is expected in the Western Netherlands on 23 Feb Thursday, mostly in the afternoon and evening.
KLM rebooking options are here:
https://www.klm.com/travel/nl_nl/prepare_for_travel/up_to_date/flight_update/index.htm
KLM rebooking options are here:
https://www.klm.com/travel/nl_nl/prepare_for_travel/up_to_date/flight_update/index.htm
#3
Join Date: May 2010
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Posts: 761
30mph doesn't sound like a lot, I guess it depends how much over. I hope it doesn't cause too many problems for those who are travelling today.
#4
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
#5
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
#8
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,405
I doubt it. Weather is (understandably) still one of those watertight cases for airlines to refuse compensation. The proactive canceling might be due to limitation by ATC, that want less landings/hour as more airplanes will probably perform go-around and in the interest of customers (if you don't head to AMS, you may as well fly via CDG, FRA, etc...).
#10
Join Date: Feb 2017
Posts: 1
Good morning,
I have been one of the affected passengers - I was supposed to fly to Shanghai today. I was about to check-in for the flight last night, and it said the ticket didn't exist.
A few minutes after, I received a new email from KLM with a new flight, with Lufthansa, for two days later (leaving on Saturday instead of on Thursday). They also offered to refund the ticket if I do not agree.
Can I make a claim considering they have not relocated me on a different flight on the same day, and they force me to fly two days after the original scheduled flight? I understand weather is something they cannot control, but they should be able to relocate me to another Lufthansa, Swiss or Air France flight today, not in two days.
Thanks!
Edit: Nobody contacted me to say why the flight had been cancelled or why they had issued a new ticket. I had to find out on my own when I saw they issued a new ticket with Lufthansa for Saturday. Is this normal?
I have been one of the affected passengers - I was supposed to fly to Shanghai today. I was about to check-in for the flight last night, and it said the ticket didn't exist.
A few minutes after, I received a new email from KLM with a new flight, with Lufthansa, for two days later (leaving on Saturday instead of on Thursday). They also offered to refund the ticket if I do not agree.
Can I make a claim considering they have not relocated me on a different flight on the same day, and they force me to fly two days after the original scheduled flight? I understand weather is something they cannot control, but they should be able to relocate me to another Lufthansa, Swiss or Air France flight today, not in two days.
Thanks!
Edit: Nobody contacted me to say why the flight had been cancelled or why they had issued a new ticket. I had to find out on my own when I saw they issued a new ticket with Lufthansa for Saturday. Is this normal?
#12
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Amongst the lucky ones here, landed from Detroit nearly an hour ahead of schedule, departed on the 1363 to Warsaw with roughly half-an-hour delay but landed perfectly on time (which made my day as I've got a DIY connection to Gdańsk in less than an hour). One of my colleagues (travelling with myself from the US) had her flight to Frankfurt cancelled but got promptly re-routed on the 989's Lufthansa service at 11:05AM (which hasn't departed, yet).
G
G
#13
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,405
It's obvious, that AMS ATC can use as many slots during storms. Otherwise planes will run out of fuel and either land at an alternate (which is somewhat complicated given that all of western Europe currently experiences strong winds and gusts) or drop on the lawn next to the Polderbaan.
#14
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
But, given that it gives clarity to those who proactively can cancel/change/refund their travel in advance of the chaos that would result when delays do impact the full schedule, it is in the spirit of the EU regulation - preventing passengers from being needlessly/avoidably delayed or stranded while attempting to travel.
#15
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
Id guess if the airport or ATC have asked them to reduce their movements then it will be a cancellation down to airport/atc restrictions even though its a day in advance.
Last edited by ANstar; Feb 23, 2017 at 6:46 am