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Delhi IGI [DEL] connection/departure experience reports

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Old Jan 6, 2022, 1:47 am
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Last edit by: TheBagman
Terminal 3 at DEL handles all international flights as well as domestic flights of Air India, Vistara and Air Asia India.You can transit D-I, I-D, I-I and D-D.

I-I transfer desks are open as of August 2022.

Below are the details for transit within T3.

A. Domestic to international transit at T3:

If both your domestic and international flights are on a single ticket, your baggage will be checked through at the origin airport itself and you should get your onward boarding passes there as well.
At DEL there are 5 ways to get from arrivals to departures (one level up), listed here in order of least walking to most walking.


1. Domestic - intl transfer gate: After you deplane from your domestic flight (or get off the bus) and go down the escalator (or stay on the same level coming from a bus) there is a special facility for transit passengers in the hall with the copper hands on the wall (red gate in the image below). It leads directly to immigration counters and security check after which you can access departure gates, lounges etc. Service on this entry point are hit or miss, but will save you a lot of walking. There are AI and AF-KL agents roaming the queues and will fast track you if running late. However, this only works if you already have your boarding pass for your International flight, have checked your luggage through from your point of origin, and have less than 4 hours between your domestic and international flights. If you are on separate tickets, have more than 4 hours for your international flight, or the lines are too long try one of the other options below.


2. Transfer desk in the middle of the arrivals concourse: always crowded. Here you could theoretically drop your bags and take the lift up to the security or checkin desks. Its a night mare, never used it due to crowding.

3. The escalator & lift on the international end: collect your bags, turn LEFT when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a international onward ticket/BP or send you packing to the other ways. Once you go up you get into a glass walled holding pen with yet another CISF checkpoint that will only let you ínto the checkin area if your flight is in 4h or less.
4. Escalator & lift on the domestic end: collect your bags, turn right when you exit the first set of doors after the baggage belt. At the complete end of the concourse a lonely CISF jawan polices that way up. S/he will check if you have a domestic onward ticket/BP or send you packing to the other ways. Once you go up everything is cordoned off and you are shown out the terminal by the CISF guy sitting at the glass door to the checkin area you end up curbside and have to enter the terminal again.

5. Just walking out as if you want to go to Delhi: here you exit the terminal and pretend to be a regular pax arriving in Delhi. Once you exit there are walk escalators where you push your cart on and get transported to the departure level. Select one of the many gates where there are no major lines and enter the checkin area.

B. International to domestic transit at T3:

For Air India I-D flights where your domestic flight is from AI 010-399 or 900-999, you will follow the procedure for I-I transfers (see this for details). Otherwise follow the procedure given below.

For all other flights, you will go through immigration in Delhi. After immigration you have to collect your bags and go through customs. Then follow steps 3, 4 or 5 in the section above.

Security will generally not allow entry into the domestic terminal until T-4 (four hours before the departure of your flight).

Transit hotel: For overnight transit (int'l flight arriving at night and domestic connection departing following morning), the transit hotel within Terminal 3 (IHG Holiday Inn Express) is perfectly acceptable. And the views of the tarmac when having the included breakfast aren't bad. You need to have a domestic flight departing from T3 in order to use it. The T-4 restriction does not apply to use the transit hotel. But it goes for quite a premium in rates over what the other hotels in the area cost (if willing to exit the terminal building for overnight stays). To reach, turn right after Customs and look for the Holiday Inn Express help desk inside the terminal. Staff will escort you to the hotel and help with other formalities.

For other terminals:
T2 is a (long) walk from T3. Exit the terminal, turn left and follow the signs.
T1 is ~8km by road and takes about 15 minutes by taxi. There is also a shuttle bus outside the terminal which is free if you are a woman or have a boarding pass for an onward flight, and costs INR 25 otherwise. There are no airside connections.


C. International to International transfer

After landing look for the board saying "International Transfers" (DO NOT go through immigration).

1. If you are on a single ticket and already have boarding pass in hand with "DT" (Direct Transfer) printed on it, walk past the transfer desks and go through transit security. Then you can proceed to the departure lounges and gates. Note: if your boarding pass does not have "DT" printed on it, you need to talk to the transfer desk, otherwise the I-I security checkpoint will likely not let you through and send you back to the transfer desk.

2. If you have separate tickets or don't have your onward boarding pass in hand, you have to go to the transfer desk where the airline staff will check documents and issue your onward boarding pass. You cannot check-in online or get an e-Boarding Passes for international flights out of India. Check-in generally opens 4 hours before and closes 60-75 minutes before departure. Then go through transit security as in point 1.

3. There are no priority security lanes in transit security so it is advisable to keep adequate time (>2 hrs) between connecting flights even if you are in F or J.

4. If you have separate tickets, in addition it is advisable to hold an Indian visa or e-visa as you may be denied boarding at origin otherwise.

5. A transit hotel for overnight stays (up to 24 hours) is available after transit security.



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Delhi IGI [DEL] connection/departure experience reports

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Old Nov 21, 2010, 12:53 am
  #1  
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Delhi IGI [DEL] connection/departure experience reports

I wanted to report on my recent DOM->INTL, 9W-LH transfer at the new Delhi airport (T3). I arrived at 23:00 for a 03:05 departure, as I booked my tickets before I knew that 9W was moving to the new terminal. This was fortunate, as the connection required about as much time as it would have in the old setup with the bus!

There is a channel for INTL->DOM transfers, where you enter immigration from the baggage clam for domestic. However, this only works if you already have your boarding pass for your International flight, and have checked your luggage through.

So, I had to go outside, all the way down to the far end of the terminal to find a lift signed as going to departures. The lift drops you in the visitors lounge. From there, you must exit the airport again, and get in one of the lines to enter the building. (These lines continue to move amazingly slowly.)

The real delay came during immigration/security. The immigration officers were moving slower than I've ever seen, but this didn't make much of a difference as once you got out of immigration you go straight into the security line. Immigration and security took about 1.5 hours. The entire transfer took 2.5.

So, I would not suggest a DOM->INTL transfer at Delhi!
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Old Nov 21, 2010, 9:53 am
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HNL
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Originally Posted by andymell
...

So, I would not suggest a DOM->INTL transfer at Delhi!
Thanks for the report. I disagree with your last comment though. I suggest that passengers be prepared for the DOM > INTL transfer at DEL and have their bags checked through to the connecting flight. This will allow the passenger to avail themselves of the short cut access to immigration and the departures hall.
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Old Nov 21, 2010, 12:30 pm
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Originally Posted by HNL
Thanks for the report. I disagree with your last comment though. I suggest that passengers be prepared for the DOM > INTL transfer at DEL and have their bags checked through to the connecting flight. This will allow the passenger to avail themselves of the short cut access to immigration and the departures hall.
+1..
When u were just transitting in Delhi, why didnt u get your bages through checked ?? 9W and LH are partners and 9W could have easily given you boarding passes for the intl flight..
If you had done through checkin and had the Bp, it would have been quite smooth IMO..
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Old Nov 21, 2010, 2:18 pm
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Since they were separate tickets I didn't even ask if the bags could be checked through.. (I asked once on a 9W-CO transfer and they told me that they couldn't check the bags through on separate tickets.)
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Old Nov 21, 2010, 8:17 pm
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Originally Posted by andymell
Since they were separate tickets I didn't even ask if the bags could be checked through.. (I asked once on a 9W-CO transfer and they told me that they couldn't check the bags through on separate tickets.)
Interlining bags is a "courtesy". SO, they do not need to offer it, especially on separate tickets.

THat being said, I think 9W have been very good at interlining on separate tickets. I have never had an issue with them.

next time, try again! Dont worry. The worst they can say is "NO".
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Old Nov 22, 2010, 1:17 am
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Originally Posted by andymell
Since they were separate tickets I didn't even ask if the bags could be checked through.. (I asked once on a 9W-CO transfer and they told me that they couldn't check the bags through on separate tickets.)
if its one through ticket with a single pnr then they will probably do it....
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Old Nov 22, 2010, 11:35 pm
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Originally Posted by saad
if its one through ticket with a single pnr then they will probably do it....
Even if its not I find 9W have never said no to me and I more or less always travel on separate tickets on a monthly basis.

They normally can't let you pick your seat and give you what the computer has given.
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Old Nov 24, 2010, 1:53 am
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Originally Posted by lallyr
Even if its not I find 9W have never said no to me and I more or less always travel on separate tickets on a monthly basis.
same experience for me..

On a separate note, whenever I am travelling from ccu and connecting in delhi / bom, I am given different tickets ( since am on diff airlines) and different pnr's.. a basic question here.. how does the airline know that I am on an intl connection ( am sure they know since they have asked me before i tell them) ??
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Old Nov 29, 2010, 11:42 am
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If it is not in the same pnr, they dont know. You have to mention it and request the baggage transfer, which Jet Airways does it even on separate tickets. But Kingfisher once refused my interline transfer to Air France to BOM.
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Old Dec 4, 2010, 3:52 pm
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Delhi T3 transfers

I am on 9w from MXP-BOM, with a transfer at Delhi. Outgoing I have a 4 hours layover at Delhi. I am expecting that it would not take more than an hour or so to get through immigration (or am I being too optimistic ?). So what is there to do at T3 during a transfer? I have half a mind of upgrading to premier with the fares at the moment. Is there a lounge I could access at Delhi?

However, the other thread makes me a bit nervous about my return, which has less than 2 hrs at Delhi. Is 2.5 hrs for transfer an average experience at T3, or just one off?

Finally, how badly messed up are the schedules at delhi (due to the fog!) around the last week of december? Would you expect a 9:55AM arrival to be hit by fog?

Sorry for the bunched up questions..
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Old Dec 4, 2010, 11:58 pm
  #11  
 
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Originally Posted by dhavalgiani
However, the other thread makes me a bit nervous about my return, which has less than 2 hrs at Delhi. Is 2.5 hrs for transfer an average experience at T3, or just one off?
Sorry for the bunched up questions..
I was able to transfer within 40 mins travelling MAA->DEL->ORD. The key is to get your boarding pass at BOM and when you land in T3 look for the immigration dudes on the ground floor (Look for International Transfer board). This should speed up your transfer quite a bit.
T3 has quite a few distractions to keep you occupied for a couple of hours.
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Old Dec 6, 2010, 4:40 am
  #12  
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you will take less than an hour to transfer & can easily kill 4 hours at the airport....lots of things to do....there are a number of lounges that you can enter with either a priority pass membership, amex platinum card or by paying around inr 350....

the morning & evening flights will be affected by fog....the delay could be anywhere from a few minutes to a few hours....
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Old Dec 6, 2010, 8:30 am
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Originally Posted by GreatSam
I was able to transfer within 40 mins travelling MAA->DEL->ORD. The key is to get your boarding pass at BOM and when you land in T3 look for the immigration dudes on the ground floor (Look for International Transfer board). This should speed up your transfer quite a bit.
T3 has quite a few distractions to keep you occupied for a couple of hours.
+1..
u should be fine other than the fog thing..and tht is nothing anyone can control ..
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Old Dec 12, 2010, 3:57 pm
  #14  
 
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Originally Posted by GreatSam
I was able to transfer within 40 mins travelling MAA->DEL->ORD. The key is to get your boarding pass at BOM and when you land in T3 look for the immigration dudes on the ground floor (Look for International Transfer board). This should speed up your transfer quite a bit.
Unless you run into the mess I ran into today!

There was just one sluggish guy checking passports (so, with very few people connecting, a LONG line formed there), then the security check was ABSOLUTE MADNESS.

I almost lost my flight with a 2h10m connection, and I caught it because along with a group of other distressed passenger we pushed through (sorry for everyone in line with us ... )
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Old Dec 13, 2010, 2:54 pm
  #15  
 
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Originally Posted by abhilife2001
+1..
u should be fine other than the fog thing..and tht is nothing anyone can control ..
When does the fog start getting bad? (At least I don't see anything in the news yet). Also, i am hoping that jet will take care of me if there are delays due to fog.
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