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Old Feb 6, 2015, 12:35 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: GuyFromBOM
AI-FR FAQs


Flight Ops
  • All Air India flights in the range AI10 - AI399 and AI900 - AI999 operate from International terminals.
  • At BOM - CSIA, all Air India flights (domestic and international) operate from International Terminal : T2 - with effect from October 1, 2015
  • At AMD - Ahmedabad SVP Airport, all Air India flights operate from International Terminal : T2- including flight AI614.
  • Check-in desks close 45 minutes before STD (Domestic flights)
  • Check-in desks close 60 minutes before STD (Domestic flights operating from International Terminal) (For International flights refer to the copy of eticket)
  • AirIndia Express is the LCC subsidary of AI (all Y seating) and doesn't have FFP concept in their systems.
  • All flights operating under 9I-xxxx series or AI 9xxx are operated by AirIndia Regional (aka Alliance Air - subsidary of AI). FFP benefits: Mileage Earning Only- NO REDEMPTION.


AI - Web Check-In
  • Web Check-In facility is available for most AI operated flights (except flights operated by 9I) from 48 hours prior to departure.
  • Web Check-In on Mobile
.


Baggage Info
  • AI-FR members get excess baggage allowance of 10kgs (Silver Club), 20kgs (Gold & Maharaja Club) OR 1 piece (upto 23kgs / 50lbs) for Silver, Gold & Maharaja Club members.
  • StarAlliance Gold members flying on AI flights, get excess baggage allowance of 20kgs OR 1 piece (upto 23kgs / 50lbs).
  • AI Baggage Allowance


Air India - Flying Returns FFP

FFP - Earning

FFP - Redemption

Contact Details

Membership Kit Related
  • Contact the Membership Kit dispatch team on +91 (0)22 61342252 (Monday to Friday between 10:00 to 17:00) or send an email to: [email protected]
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AirIndia - FlyingReturns

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Old May 19, 2015, 1:33 am
  #91  
 
Join Date: Apr 2011
Location: Goa, India
Programs: Marriott Titanium, IHG Plat Ambassador, Hyatt Explorist, Qatar Gold, Vistara Gold
Posts: 1,293
Going to apply for this card today.. Just wanted to check if anybody has recently completed the status match with Jet Platinum to AI Gold?
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Old May 28, 2015, 12:08 am
  #92  
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Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
I have a query WRT the following benefit for AI-FR's Golden Edge Club members:

"Fixed cancellation/refund/rebooking fee will be Rs 200/- for tickets on all fare types issued on domestic sectors on AI flights"

Does the above benefit, also waive off the applicable fare difference or will that be charged?
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Old May 28, 2015, 12:23 am
  #93  
A2A
 
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
Originally Posted by GuyFromBOM
I have a query WRT the following benefit for AI-FR's Golden Edge Club members:

"Fixed cancellation/refund/rebooking fee will be Rs 200/- for tickets on all fare types issued on domestic sectors on AI flights"

Does the above benefit, also waive off the applicable fare difference or will that be charged?
before I answer that for you, what do you think?
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Old May 28, 2015, 12:30 am
  #94  
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Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
Originally Posted by A2A
before I answer that for you, what do you think?
I already hear BigB's voice echoing: "Afsos.. Galat Jawaab" in the background.

I need to plan a return trip to DEL (preferably a returning on the same evening), which entails trips to Government departments.. Hope you understand my predicament!
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Old May 28, 2015, 1:13 am
  #95  
A2A
 
Join Date: Dec 2010
Location: www.livefromalounge.com
Programs: AA, BASilver, TajICGold, MarriottPlatinum,HyattGlobalist, EYGold, AI
Posts: 2,215
you still haven't answered what do you think...
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Old Jun 1, 2015, 10:00 pm
  #96  
 
Join Date: Oct 2013
Posts: 12
Hi,

Can someone tell me whom to get in touch with for my AI membership kit. Its been 2 months since my account got upgraded via SBI card spends and i havent recieved my kit yet.
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Old Jun 1, 2015, 10:02 pm
  #97  
Original Poster
 
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
Originally Posted by nipunjami
Hi,

Can someone tell me whom to get in touch with for my AI membership kit. Its been 2 months since my account got upgraded via SBI card spends and i havent recieved my kit yet.
Check the contact number in the Wiki for this thread.
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Old Jun 2, 2015, 5:10 am
  #98  
 
Join Date: Jun 2015
Posts: 2
[LIST] Currently, their IT systems are pricing the awards wrong as they are breaking an itinerary down for each segment of the trip. So, if you have a connection, then you will be charged for each segment separately.
e.g. a BOM-DEL-NRT-KIX award would be charged as BOM-DEL segment + DEL-NRT segment + NRT-KIX segment; instead of simply priced at the miles between Indian Subcontinent & North Asia/Far East as per the chart.


So if I am travelling PNQ-DEL-SYD, it would make sense for me to book the award ticket only on DEL-SYD route?
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Old Jun 2, 2015, 6:08 am
  #99  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,678
Originally Posted by filmosphere
[LIST] Currently, their IT systems are pricing the awards wrong as they are breaking an itinerary down for each segment of the trip. So, if you have a connection, then you will be charged for each segment separately.
they have been doing this for as long as the program has been around....
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Old Jun 3, 2015, 10:36 am
  #100  
 
Join Date: Nov 2013
Location: India
Programs: Star Alliance Gold, SkyTeam Elite Plus, Hilton Gold
Posts: 907
Originally Posted by filmosphere
[LIST] Currently, their IT systems are pricing the awards wrong as they are breaking an itinerary down for each segment of the trip. So, if you have a connection, then you will be charged for each segment separately.
e.g. a BOM-DEL-NRT-KIX award would be charged as BOM-DEL segment + DEL-NRT segment + NRT-KIX segment; instead of simply priced at the miles between Indian Subcontinent & North Asia/Far East as per the chart.


So if I am travelling PNQ-DEL-SYD, it would make sense for me to book the award ticket only on DEL-SYD route?
Yes, PNQ-DEL would be charged separately. Only exception to this rule I could find is that when a domestic flight continues to an international destination while keeping the same flight no and vice-versa, then FR charges you the miles required for origin-destination travel only and not for intermediate segments.
e.g. If you were to travel on AI 314 which goes BOM-DEL-HKG-KIX for a travel between BOM and HKG, you would only be charged for BOM-HKG segment directly and not BOM-DEL+ DEL-HKG.

Hope this helped.
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Old Jun 9, 2015, 3:42 am
  #101  
 
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Originally Posted by deovrat
Yes, PNQ-DEL would be charged separately. Only exception to this rule I could find is that when a domestic flight continues to an international destination while keeping the same flight no and vice-versa, then FR charges you the miles required for origin-destination travel only and not for intermediate segments.
e.g. If you were to travel on AI 314 which goes BOM-DEL-HKG-KIX for a travel between BOM and HKG, you would only be charged for BOM-HKG segment directly and not BOM-DEL+ DEL-HKG.

Hope this helped.
Similarly if you travelled Goa - Moscow (via Delhi) or Kolkata - London (via Delhi) etc..
Basically wherever the same flight number continues on the onward journey and the pax does not take a stopover in the intermediate stop, they charge for the origin to end destination..
Wonder what happens when the pax tries a stopover in Delhi for instance ?
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Old Jun 9, 2015, 7:09 am
  #102  
 
Join Date: Jan 2013
Posts: 277
is the ai website down again ? I cannot access it from this morning.
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Old Jun 9, 2015, 10:23 am
  #103  
 
Join Date: Apr 2010
Programs: AI Gold, TK Gold, QR Silver, 9W BluePlus
Posts: 394
Originally Posted by wonderer9089
is the ai website down again ? I cannot access it from this morning.
Yes it seems they are moving to the cloud 😆. Read about it in the morning newspaper that AI have decided to increase IT infrastructure spends.
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Old Jun 9, 2015, 11:54 pm
  #104  
 
Join Date: Jul 2014
Location: Ahmedabad, INDIA
Programs: Blasé..
Posts: 174
Originally Posted by CCU_Flyer
Yes it seems they are moving to the cloud 😆. Read about it in the morning newspaper that AI have decided to increase IT infrastructure spends.
lol....Moving to Cloud has also brought Monsoon Sale for AI so another blow !
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Old Jun 11, 2015, 10:13 pm
  #105  
Original Poster
 
Join Date: May 2010
Location: VABB
Programs: AI-FR, 9W-JP
Posts: 723
Originally Posted by wonderer9089
is the ai website down again ? I cannot access it from this morning.
If the AI homepage doesn't work, try: https://book.airindia.in/itd/itd/Home
This link takes you directly to the booking page and has so far been immune to the heavy rush due to the Monsoon Sale.
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