Nov 19, 2013, 11:01 am
Last edit by: Stewie Mac
FAQ
Do points+cash bookings count toward earning elite status?
Yes. This includes "Diamond Trials" (in which customers with status at another hotel chain attempt to earn a match with Hyatt).
Does the cash portion of points+cash bookings earn points?
Yes, in the same manner as for paid stays.
Do points+cash bookings count toward current Hyatt promotions?
Yes, P+C stays will be treated as paid stays for purposes of bonus promotions.
Can confirmed suite upgrade certificates be used on points+cash bookings?
Yes. Now confirmed by Gold Passport Concierge here
Will points+cash bookings be exempt from resort fees & taxes?
No. P+C bookings will require the member to pay any applicable fees/taxes, just as with paid stays.
Do points+cash bookings count toward earning elite status?
Yes. This includes "Diamond Trials" (in which customers with status at another hotel chain attempt to earn a match with Hyatt).
Does the cash portion of points+cash bookings earn points?
Yes, in the same manner as for paid stays.
Do points+cash bookings count toward current Hyatt promotions?
Yes, P+C stays will be treated as paid stays for purposes of bonus promotions.
Can confirmed suite upgrade certificates be used on points+cash bookings?
Yes. Now confirmed by Gold Passport Concierge here
Will points+cash bookings be exempt from resort fees & taxes?
No. P+C bookings will require the member to pay any applicable fees/taxes, just as with paid stays.
New Hyatt Gold Passport Features Launching in January 2014
Nov 17, 2013, 9:03 pm
#31
Join Date: Jul 2009
Location: OKC (Oklahoma City), Oklahoma
Programs: Marriott Gold; IHG Platinum; Insomnia Cookies
Posts: 514
Another "enhancement"? Massive devaluation! I'm moving all my stays to Drury Gold Key Club!
Wait ... these features actually improve the program? Yes, yes they do.
I won't be a high-value customer in 2014, unlike others in the past. But improvements like this make me happy and will keep more of my stays at Hyatt, which I think is the point.
Wait ... these features actually improve the program? Yes, yes they do.
I won't be a high-value customer in 2014, unlike others in the past. But improvements like this make me happy and will keep more of my stays at Hyatt, which I think is the point.
Nov 17, 2013, 9:12 pm
#32
Join Date: Jan 2007
Programs: UA 1k
Posts: 507
same discount for both platinum and diamond ?
Seem like diamond would be higher discount, but maybe the rationale is to take into account the higher multiple ?
I'm just platinum for last 5yrs, making diamond for hilton though.
Seem like diamond would be higher discount, but maybe the rationale is to take into account the higher multiple ?
I'm just platinum for last 5yrs, making diamond for hilton though.
Nov 17, 2013, 9:17 pm
#33
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
I'm surprised that in 2013 you can still launch a major initiative like this without having the IT support in place. Oh wait, we're talking about HYATT IT.... never mind.
Just seems strange to me, almost like Hyatt felt the need to rush the announcement when they didn't quite have the ducks all lined up. Maybe they felt the need to announce this in the wake of last week's devaluation? Or maybe their projected Diamonds for 2014 are lagging and they are trying to provide some motivation?
Rather interesting.
Just seems strange to me, almost like Hyatt felt the need to rush the announcement when they didn't quite have the ducks all lined up. Maybe they felt the need to announce this in the wake of last week's devaluation? Or maybe their projected Diamonds for 2014 are lagging and they are trying to provide some motivation?
Rather interesting.
Nov 17, 2013, 9:19 pm
#34
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,709
It' be interesting to see exactly how valuable/valid the discount is
I remember just a few weeks ago playing the Hyatt sweepstakes game that promised a 15% discount that wasn't really a discount at all. Hopefully this is a true discount. If so, I'll be pushing business Hyatt's way. ^
I remember just a few weeks ago playing the Hyatt sweepstakes game that promised a 15% discount that wasn't really a discount at all. Hopefully this is a true discount. If so, I'll be pushing business Hyatt's way. ^
Nov 17, 2013, 9:24 pm
#35
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
C&P chart looks interesting. Good to see the stay counts for status.
Now we still have to see the availability of them.
Is it great if the availability is comparable at the point one, but if it is something like SPG, not so great...
Now we still have to see the availability of them.
Is it great if the availability is comparable at the point one, but if it is something like SPG, not so great...
Nov 17, 2013, 9:24 pm
#36
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
So Hyatt has decided to wipe out accounts and balances going forward in a way it hasn't done before. Not a good sign for customers, even for those who have frequent account activity. At least they are giving more than 2 years advance notice before wiping out accounts, and that is a good thing.
The cash and points program will probably be worthless to me, if/when this works out much like it does with Starwood SPG Cash+Points.
The cash and points program will probably be worthless to me, if/when this works out much like it does with Starwood SPG Cash+Points.
Nov 17, 2013, 9:56 pm
#37
FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
Nov 17, 2013, 10:09 pm
#38
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I'm impressed, especially by the idea of being able to earn night/stay credit for rooms partially aid with points. When I notice the thread title I feared another devaluation, but this is clearly not the case.
I should also add that I've noticed how often Jeff Zidell posts here outside of normal business hours in the USA. Sunday night today is another example of this.
I should also add that I've noticed how often Jeff Zidell posts here outside of normal business hours in the USA. Sunday night today is another example of this.
Nov 17, 2013, 10:27 pm
#40
Join Date: Jan 2009
Location: 30 minutes south of EWR
Programs: UA 1k MM;*A Lifetime Gold; Marriott Lifetime Platinum; HiltonHonors Gold. Hyatt Globalist
Posts: 7,816
Great to see Cash + Points will count towards tier status.
Despite the "devaluation" Hyatt continues to be a great program. Glad I am a Diamond! Will be interesting to see how the 20% discount works. I notice in the T&C it states the promotion is valid through the end of 2014. Remains to be seen if it will be extended.
Despite the "devaluation" Hyatt continues to be a great program. Glad I am a Diamond! Will be interesting to see how the 20% discount works. I notice in the T&C it states the promotion is valid through the end of 2014. Remains to be seen if it will be extended.
Nov 17, 2013, 10:37 pm
#41
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,090
The elite discount is a good add-on for non-US members as it adds real value to being an elite. Will others follow I wonder?
Nov 17, 2013, 11:33 pm
#43
Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
Points and Cash Value
One way of interpreting points and cash is as an opportunity to buy points. Basically, you redeem only half the points needed for a stay in exchange for a small copay. That puts the cost per point purchase price for the following levels at:
Tier 1: 2 cents per point
Tier 2: 1.375 cents per point
Tier 3: 1.25 cents per point
Tier 4: 1.333 cents per point
Tier 5: 1.25 cents per point
Tier 6: 1.2 cents per point
Tier 7: 2 cents per point
That makes tiers 1 and 7 the most expensive purchases.
Of course this needs to be modified by the value of the redeemed room. When deciding between redeeming with points and redeeming with cash and points, I guess the basic rule of thumb is that a cash and points redemption is better if the rate you would otherwise pay is more than twice the copay. If that rate is exactly twice the copay, then the value of the redemption is at the rate I calculated above. In general, one would likely prefer to use cash and points only if the rate you would otherwise pay is significant higher than twice the copay. Tiers 1 and 7 would be the exception given the 2 cents per point purchase price, which would be a decent redemption value.
Tier 1: 2 cents per point
Tier 2: 1.375 cents per point
Tier 3: 1.25 cents per point
Tier 4: 1.333 cents per point
Tier 5: 1.25 cents per point
Tier 6: 1.2 cents per point
Tier 7: 2 cents per point
That makes tiers 1 and 7 the most expensive purchases.
Of course this needs to be modified by the value of the redeemed room. When deciding between redeeming with points and redeeming with cash and points, I guess the basic rule of thumb is that a cash and points redemption is better if the rate you would otherwise pay is more than twice the copay. If that rate is exactly twice the copay, then the value of the redemption is at the rate I calculated above. In general, one would likely prefer to use cash and points only if the rate you would otherwise pay is significant higher than twice the copay. Tiers 1 and 7 would be the exception given the 2 cents per point purchase price, which would be a decent redemption value.
Nov 18, 2013, 12:21 am
#44
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
I also agree with poster above that there should be better discount for Diamonds. There are far fewer Diamonds than Plats. What is more - a lot of people have posted here that (wisely) they stop staying at Hyatt when they have achieved Diamond. To incentivize them to stay even after attaining Hyatt Diamond, a discount differentiation makes sense. Diamonds who go out of their way to stay even after making Diamond should be appreciated. People feel unappreciated if they are just treated as Plats.
Nov 18, 2013, 12:37 am
#45
FlyerTalk Evangelist
Join Date: Jul 2011
Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold
Posts: 20,436
I wonder what will happen if you cancel a Cash and Points reservation. Will you get both cash and points back, or will it be like IHG where you indirectly end up buying cheap points?
