Aug 11, 2013, 9:18 pm
Last edit by: paul00
DN bonus: 2500 points for lounge closure
FAQ:
• T &C: During periods of high demand access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2,500 bonus points per stay plus daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four (4) people.
• So….
1) Denied access to open club - full breakfast in restaurant + 2500 points.
2) Temporarily closed club - doesn't matter if it’s seasonal or day of the week (e.g. closed on weekends) - full breakfast in restaurant + 2500 points.
3) No club at property (or permanently closed club) - full Breakfast in restaurant, NO 2500 points.
• It's not really a property discretion issue about the 2500 compensation points but Corporate CS will verify with the property that the RC/GC that is usually open was indeed closed on the date of the stay.
• 2500 points per stay, not night (including if you have a long stay covering 2 separate weekends)
• If closed for any part of your stay, even with breakfast vouchers, you are eligible. e.g., if closes Sunday after breakfast and reopens Monday, guests staying on a Sunday night are eligible for the 2500 points.
• Some properties are good about posting this (HR Schaumburg) while others (HR Milwaukee) are not. May require a call on the Diamond line
• The bonus (in lieu of lounge access) is a Diamond benefit so you get it regardless of how you paid (points, cash&points, My Elite rate, corporate rate, Hotwire/Priceline,etc)
• DISCLAIMER: The times (months, days, hours) of lounge closure may fluctuate. Please take what you find here and verify with the property if a closed (or open) RC/GC is important to you.
United States
Arizona
California
Hyatt Regency Indian Wells (Grand Champions Resort) -- Each summer they typically close the RC after July 4th until about Labor day.
Hyatt Regency Century Plaza -- closed Sunday after breakfast and reopens Monday. Hence, guests staying on a Sunday night should be eligible for the 2500 points.
Hyatt Regency Huntington Beach Resort & Spa closed every year in late December to early January
Hyatt Regency Sacramento – closed Fri morning after breakfast and re-open Mon evening
Hyatt Regency Santa Clara -- closed on weekends
Colorado
Connecticut
Hyatt Regency Greenwich – closed on weekends
Florida
Grand Hyatt Tampa Bay – Now open 7 days a week
Hyatt Regency Miami - Closed for renovations until mid-Sept. 2016
Hyatt Regency Jacksonville Riverfront. - "The Regency Club rooms and lounge are closed on weekends – Friday through Sunday"
Georgia
Grand Hyatt Atlanta in Buckhead -- closed Sunday after breakfast and reopens Monday for the evening service. Hence, guests staying on a Sunday night should be eligible for the 2500 points
Hawaii
Illinois
Hyatt Regency McCormick Place – no lounge, no bonus points
Hyatt Regency O'Hare - open 7 days a week
Hyatt Regency Schaumburg– used to be closed on weekends, lounge permanently closed January 2016
Indiana
Hyatt Regency Indianapolis – unstaffed on weekends. you will receive vouchers for appetizers in restaurant, and can grab non-alcoholic drinks in lounge. you will not receive 2.5k points
Kansas
N/A - Hyatt Regency Wichita has no lounge
Kentucky
Louisiana
Maryland
Hyatt Regency Baltimore -- closed for much of the winter months
Massachusetts
Michigan
Minnesota
Missouri
Nevada
New Jersey
New Mexico
New York
Hyatt Regency Rochester: lounge permanently closed, no bonus
Ohio
Oklahoma
Hyatt Regency Tulsa: lounge available to use on weekends, but no breakfast served (effectively closed)
Pennsylvania
Rhode Island
South Carolina
Texas
Hyatt Regency Lost Pines Resort and Spa -- close their RC's during the winter months, although they are open on major holidays like Thanksgiving, Christmas Holidays, etc. so call ahead to get exact dates.
Hyatt Regency Hill Country Resort -- close their RC's during the slow months (spring, fall/winter), although they are sometimes open on major holidays like Thanksgiving, Christmas Holidays, etc. so call ahead to get exact dates.
Hyatt North Dallas: lounge permanently closed, no bonus
Utah
Virginia
Hyatt Regency Reston: close Friday midday and reopens Monday morning for breakfast
Washington
Washington, DC
Wisconsin
Hyatt Regency Milwaukee – lounge closed on weekends
China
Hyatt Regency Jing Jin City Resort and Spa – lounge is closed, although it is still mentioned on the hotel's website, so you should receive bonus points. Diamond members can order complimentary Happy Hour drinks (wine, beer, spirits, soft drinks and juice) and snacks (spring rolls, dumplings, buns, sandwiches, cake) off a special menu between 5:30pm and 7:30pm in the Lobby Lounge.
Russia
Hyatt Regency Ekaterinburg – lounge does not serve breakfast on any day; instead, full breakfast buffet in the restaurant is available free of charge, as well as bonus points (see review by paul00)
FAQ:
• T &C: During periods of high demand access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2,500 bonus points per stay plus daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four (4) people.
• So….
1) Denied access to open club - full breakfast in restaurant + 2500 points.
2) Temporarily closed club - doesn't matter if it’s seasonal or day of the week (e.g. closed on weekends) - full breakfast in restaurant + 2500 points.
3) No club at property (or permanently closed club) - full Breakfast in restaurant, NO 2500 points.
• It's not really a property discretion issue about the 2500 compensation points but Corporate CS will verify with the property that the RC/GC that is usually open was indeed closed on the date of the stay.
• 2500 points per stay, not night (including if you have a long stay covering 2 separate weekends)
• If closed for any part of your stay, even with breakfast vouchers, you are eligible. e.g., if closes Sunday after breakfast and reopens Monday, guests staying on a Sunday night are eligible for the 2500 points.
• Some properties are good about posting this (HR Schaumburg) while others (HR Milwaukee) are not. May require a call on the Diamond line
• The bonus (in lieu of lounge access) is a Diamond benefit so you get it regardless of how you paid (points, cash&points, My Elite rate, corporate rate, Hotwire/Priceline,etc)
• DISCLAIMER: The times (months, days, hours) of lounge closure may fluctuate. Please take what you find here and verify with the property if a closed (or open) RC/GC is important to you.
United States
Arizona
California
Hyatt Regency Indian Wells (Grand Champions Resort) -- Each summer they typically close the RC after July 4th until about Labor day.
Hyatt Regency Century Plaza -- closed Sunday after breakfast and reopens Monday. Hence, guests staying on a Sunday night should be eligible for the 2500 points.
Hyatt Regency Huntington Beach Resort & Spa closed every year in late December to early January
Hyatt Regency Sacramento – closed Fri morning after breakfast and re-open Mon evening
Hyatt Regency Santa Clara -- closed on weekends
Colorado
Connecticut
Hyatt Regency Greenwich – closed on weekends
Florida
Grand Hyatt Tampa Bay – Now open 7 days a week
Hyatt Regency Miami - Closed for renovations until mid-Sept. 2016
Hyatt Regency Jacksonville Riverfront. - "The Regency Club rooms and lounge are closed on weekends – Friday through Sunday"
Georgia
Grand Hyatt Atlanta in Buckhead -- closed Sunday after breakfast and reopens Monday for the evening service. Hence, guests staying on a Sunday night should be eligible for the 2500 points
Hawaii
Illinois
Hyatt Regency McCormick Place – no lounge, no bonus points
Hyatt Regency O'Hare - open 7 days a week
Hyatt Regency Schaumburg– used to be closed on weekends, lounge permanently closed January 2016
Indiana
Hyatt Regency Indianapolis – unstaffed on weekends. you will receive vouchers for appetizers in restaurant, and can grab non-alcoholic drinks in lounge. you will not receive 2.5k points
Kansas
N/A - Hyatt Regency Wichita has no lounge
Kentucky
Louisiana
Maryland
Hyatt Regency Baltimore -- closed for much of the winter months
Massachusetts
Michigan
Minnesota
Missouri
Nevada
New Jersey
New Mexico
New York
Hyatt Regency Rochester: lounge permanently closed, no bonus
Ohio
Oklahoma
Hyatt Regency Tulsa: lounge available to use on weekends, but no breakfast served (effectively closed)
Pennsylvania
Rhode Island
South Carolina
Texas
Hyatt Regency Lost Pines Resort and Spa -- close their RC's during the winter months, although they are open on major holidays like Thanksgiving, Christmas Holidays, etc. so call ahead to get exact dates.
Hyatt Regency Hill Country Resort -- close their RC's during the slow months (spring, fall/winter), although they are sometimes open on major holidays like Thanksgiving, Christmas Holidays, etc. so call ahead to get exact dates.
Hyatt North Dallas: lounge permanently closed, no bonus
Utah
Virginia
Hyatt Regency Reston: close Friday midday and reopens Monday morning for breakfast
Washington
Washington, DC
Wisconsin
Hyatt Regency Milwaukee – lounge closed on weekends
China
Hyatt Regency Jing Jin City Resort and Spa – lounge is closed, although it is still mentioned on the hotel's website, so you should receive bonus points. Diamond members can order complimentary Happy Hour drinks (wine, beer, spirits, soft drinks and juice) and snacks (spring rolls, dumplings, buns, sandwiches, cake) off a special menu between 5:30pm and 7:30pm in the Lobby Lounge.
Russia
Hyatt Regency Ekaterinburg – lounge does not serve breakfast on any day; instead, full breakfast buffet in the restaurant is available free of charge, as well as bonus points (see review by paul00)
List of all Regency / Grand Club closed - WIKI
Jan 26, 2012, 9:25 am
#1
Original Poster
Join Date: Jun 2011
Location: WAS
Programs: HYATT DIAMOND, SPG Gold, Hilton Gold, Carlson Gold, DL SILVER,
Posts: 158
List of all Regency / Grand Club closed - WIKI
Hi All,
I would like to know if we can start making a list of the hotels with the Regency club lounges closed.
As you all know, Diamonds get 2500 points for the closed lounges, and the closed lounges will make the upcoming promo better.
Thanks!
-----------------------------------------------------------------
Once we get a list big enough, I will organize it by state. As said below, it is up to the individual to check with the hotel and not rely 100% on this list.
List:
- HR North Dallas & HR Greenwich - Both closed on the weekends (update saying that it might be closed for good so not entitled to 2500 points?)
- The Grand Club @ the Grand Atlanta closed Sunday night
- Hyatt Regency Santa Clara, California lounge is closed on weekends
- Grand Hyatt Tampa Bay. Lounge closed on weekends. confirmed
- Irvine - Closes Friday after breakfast and reopens Monday morning.
- Century City- Closes Sunday after breakfast and reopens Monday morning.
- GH NYC lounge is closing for renovations for the next 2 weeks (starting 1/29) - closed until 2/19/12
- Hyatt Grand Champions Indian Wells, CA- Each summer they typically close the RC after July 4th until about Labor day.
- HR Lost Pines and HR Hill Country Resort & Spa also close their RC's during the winter months, although they are open on major holidays like Thanksgiving, Christmas Holidays, etc.
- HR Milwaukee's RC has for some time closed anywhere from noon to 9pm on Friday, not reopening until Monday.
- HR Baltimore - Closed for the winter months
I would like to know if we can start making a list of the hotels with the Regency club lounges closed.
As you all know, Diamonds get 2500 points for the closed lounges, and the closed lounges will make the upcoming promo better.
Thanks!
-----------------------------------------------------------------
Once we get a list big enough, I will organize it by state. As said below, it is up to the individual to check with the hotel and not rely 100% on this list.
List:
- HR North Dallas & HR Greenwich - Both closed on the weekends (update saying that it might be closed for good so not entitled to 2500 points?)
- The Grand Club @ the Grand Atlanta closed Sunday night
- Hyatt Regency Santa Clara, California lounge is closed on weekends
- Grand Hyatt Tampa Bay. Lounge closed on weekends. confirmed
- Irvine - Closes Friday after breakfast and reopens Monday morning.
- Century City- Closes Sunday after breakfast and reopens Monday morning.
- GH NYC lounge is closing for renovations for the next 2 weeks (starting 1/29) - closed until 2/19/12
- Hyatt Grand Champions Indian Wells, CA- Each summer they typically close the RC after July 4th until about Labor day.
- HR Lost Pines and HR Hill Country Resort & Spa also close their RC's during the winter months, although they are open on major holidays like Thanksgiving, Christmas Holidays, etc.
- HR Milwaukee's RC has for some time closed anywhere from noon to 9pm on Friday, not reopening until Monday.
- HR Baltimore - Closed for the winter months
Last edited by Napolehon; Feb 15, 2012 at 8:42 am Reason: updating
Jan 26, 2012, 11:26 am
#4
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
A bit of further clarification on the 2500 points Closed Lounge "compensation", it's only for properties with lounges that are closed temporarily (weekend, seasonal, etc. - not permanently).
Jan 27, 2012, 4:07 am
#5
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
How many properties are we talking about ? It is mostly an US related issue anyway and we are talking 5-10 properties max.
Should not be too difficult to manage and is probably more appreciated than a separation of master threads for certain properties by a lot of members...
I am pretty sure that certain posters would keep it current, 2500 points in today's GPP world should not be underestimated.
Jan 27, 2012, 4:11 am
#6
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
The Grand Club @ the Grand Atlanta closes Sunday after breakfast and reopens Monday for the evening service. Hence, guests staying on a Sunday night should be eligible for the 2500 points.
The opening times at this property changed a few times over the last eight years, so a quick check might be in order...
The opening times at this property changed a few times over the last eight years, so a quick check might be in order...
Jan 27, 2012, 5:27 am
#7
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
I think Hyatt Regency Santa Clara, California lounge is closed on weekends, though it's been a while since I stayed there, so we'll need confirmation.
Thanks,
David
Jan 27, 2012, 8:44 am
#8
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Really ? Will such a list become obsolete shortly ?
How many properties are we talking about ? It is mostly an US related issue anyway and we are talking 5-10 properties max.
Should not be too difficult to manage and is probably more appreciated than a separation of master threads for certain properties by a lot of members...
I am pretty sure that certain posters would keep it current, 2500 points in today's GPP world should not be underestimated.
How many properties are we talking about ? It is mostly an US related issue anyway and we are talking 5-10 properties max.
Should not be too difficult to manage and is probably more appreciated than a separation of master threads for certain properties by a lot of members...
I am pretty sure that certain posters would keep it current, 2500 points in today's GPP world should not be underestimated.
If we (the mods) managed such a list, there will be complaints as soon as one property deviates from what was the norm. So we're not going to do it, if a member wants to take it on, please do so. Otherwise, my advice is take what you find here and verify with the property if a closed (or open) RC/GC is important to you
Jan 27, 2012, 9:02 am
#9
Original Poster
Join Date: Jun 2011
Location: WAS
Programs: HYATT DIAMOND, SPG Gold, Hilton Gold, Carlson Gold, DL SILVER,
Posts: 158
I agree that it's a US issue.
If we (the mods) managed such a list, there will be complaints as soon as one property deviates from what was the norm. So we're not going to do it, if a member wants to take it on, please do so. Otherwise, my advice is take what you find here and verify with the property if a closed (or open) RC/GC is important to you
If we (the mods) managed such a list, there will be complaints as soon as one property deviates from what was the norm. So we're not going to do it, if a member wants to take it on, please do so. Otherwise, my advice is take what you find here and verify with the property if a closed (or open) RC/GC is important to you
It is definitely up to the individual to check with the hotel and not rely 100% on this list.
Jan 27, 2012, 10:42 am
#10
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Jan 27, 2012, 10:53 am
#12
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
About time I start contributing to the FT community.
Jan 28, 2012, 12:27 pm
#14
Join Date: Sep 2009
Location: Southern California
Posts: 40
Here's two that haven't been mentioned yet -- as always call to double-check
Irvine - Closes Friday after breakfast and reopens Monday morning.
Century City- Closes Sunday after breakfast and reopens Monday morning.
Irvine - Closes Friday after breakfast and reopens Monday morning.
Century City- Closes Sunday after breakfast and reopens Monday morning.