Grand Hyatt Santiago-Diplomatic Suite USD $5.00 per night
Jul 27, 2015, 9:39 am
#46
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,437
Jul 27, 2015, 10:27 am
#47
Join Date: Mar 2011
Posts: 28
I hope things are more clear by Friday. We have AA miles flights on hold until then and would actually go if Amex FHR honors the hotel rate... or comes close. I booked a Grand King (the default room when booking) instead of a suite thinking it might help my chances of being honored.
Jul 27, 2015, 10:46 am
#48
Join Date: Oct 2005
Location: TLV now - formerly LAS
Programs: King of Rental Cars, BA Gold, Virgin Gold, AA MM Gold, A3 Gold, SK Gold, Hotel SuperElite
Posts: 7,357
Grand Hyatt Santiago-Diplomatic Suite USD $5.00 per night
I doubt Amex wants to piss off its most valuable customers. I anticipate this being honored.
Jul 27, 2015, 10:46 am
#49
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Quote:
Originally Posted by cruisr
I would hope so otherwise not doing so could lead to a lot more issues. I think Amex Platinum/FHR will honor this. I really don't think a ton of people got this. As someone posted you had to know about it, have an Amex Plat or Centurion, and then book it during a small window.
Not to mention, you actually have to go. For Americans, this is a long trip.
Originally Posted by cruisr
I would hope so otherwise not doing so could lead to a lot more issues. I think Amex Platinum/FHR will honor this. I really don't think a ton of people got this. As someone posted you had to know about it, have an Amex Plat or Centurion, and then book it during a small window.
Not to mention, you actually have to go. For Americans, this is a long trip.
but Chile is America, too.
Jul 27, 2015, 11:39 am
#51
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 650k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,952
Jul 27, 2015, 11:45 am
#52
Join Date: Jan 2009
Location: TPA
Programs: AA PLT, HH Gold, FM Prem, SPG gold
Posts: 581
I only received confirmation from Amex. Hyatt was unable to see my $1.600 CLP rate. I had to bring it to their attention and show my booking details. Somehow Amex forwards the higher rate. Or Hyatt just assumes.
Jul 27, 2015, 11:45 am
#53
Join Date: Sep 2012
Location: Born and raised in South Carolina, now in New York City.
Posts: 534
I don't know why this is a situation of "don't call". This isn't an airline that flies hundreds of thousands of people a week and no one but a computer checks the price you paid for a ticket. At the hotel they will notice how much you are paying and could refuse to give you a room at that rate after you've flown 10 hours, then what are you going to do? Dispute the American Express Travel charge with American Express?
Jul 27, 2015, 3:25 pm
#57
Join Date: Dec 2013
Location: Midwest
Programs: DL DM
Posts: 401
So, I called amex, and they were able to retrieve the hyatt confirmation #. The agent did not say anything, nor did I prod her.
It would not let me add my GP number online, but when I open the reservation on the mobile site, under rate rules it shows the rate booked, which does not match the email from Amex (not even close) but its a fairly low rate anyways (46,000CLP/night for a king)
So, not entirely sure what is going on with it, think I'll wait a few more days...
It would not let me add my GP number online, but when I open the reservation on the mobile site, under rate rules it shows the rate booked, which does not match the email from Amex (not even close) but its a fairly low rate anyways (46,000CLP/night for a king)
So, not entirely sure what is going on with it, think I'll wait a few more days...
Jul 27, 2015, 4:00 pm
#58
Join Date: Sep 2011
Location: New York
Programs: Amex Platinum & Amex Optima, SPG Gold, Chase Bold & Hilton Gold
Posts: 34
So, I called amex, and they were able to retrieve the hyatt confirmation #. The agent did not say anything, nor did I prod her.
It would not let me add my GP number online, but when I open the reservation on the mobile site, under rate rules it shows the rate booked, which does not match the email from Amex (not even close) but its a fairly low rate anyways (46,000CLP/night for a king)
So, not entirely sure what is going on with it, think I'll wait a few more days...
It would not let me add my GP number online, but when I open the reservation on the mobile site, under rate rules it shows the rate booked, which does not match the email from Amex (not even close) but its a fairly low rate anyways (46,000CLP/night for a king)
So, not entirely sure what is going on with it, think I'll wait a few more days...
Jul 27, 2015, 4:04 pm
#59
Join Date: Dec 2013
Location: Midwest
Programs: DL DM
Posts: 401
Jul 27, 2015, 4:19 pm
#60
Join Date: May 2005
Programs: UA Plat (1MM), AA Plat, HH Diamond, MR Plat, Hyatt Diamond, SPG Plat.
Posts: 655