Stuck in a lift?
Oct 27, 2016, 11:41 pm
#1
Original Poster
Join Date: Dec 2015
Location: DXB
Programs: QR Privilege Club Platinum, EK Skywards Gold, IHG Platinum Ambassador
Posts: 141
Stuck in a lift?
This is a very trivial issue I guess but I just 10 spent minutes trying to get to the right floor for A380 economy class boarding direct from the lounge. The level one button didn't work and we were forced to get out on the second floor. We then weren't able to call a lift to go back up or down! Eventually we ended up in the first class lounge where a staff member was able to use their pass to take us to the right floor.
This is the third or fourth time this happened to me and I'm wondering whether anyone else has ever had this problem?
This is the third or fourth time this happened to me and I'm wondering whether anyone else has ever had this problem?
Oct 27, 2016, 11:45 pm
#2
Join Date: Jul 2015
Location: The Netherlands
Posts: 139
Then you are not taking the correct elevator. When boarding from the lounge you should take the elevator with the Economy sign, which most of the time is the last one in the row. This one will take you to the first floor.
Oct 27, 2016, 11:47 pm
#3
Join Date: Nov 2013
Posts: 5,454
Happens every so often because staff forget that there are Y pax in the elevators 
As you saw lower deck boarding requires a card to allow exit (if you haven't taken the economy programmed lifts down at A) but no problem boarding on the upper deck then taking the front or rear stairs down to Y.
As you saw lower deck boarding requires a card to allow exit (if you haven't taken the economy programmed lifts down at A) but no problem boarding on the upper deck then taking the front or rear stairs down to Y.
Oct 28, 2016, 12:55 am
#4
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Happens every so often because staff forget that there are Y pax in the elevators
As you saw lower deck boarding requires a card to allow exit (if you haven't taken the economy programmed lifts down at A) but no problem boarding on the upper deck then taking the front or rear stairs down to Y.
As you saw lower deck boarding requires a card to allow exit (if you haven't taken the economy programmed lifts down at A) but no problem boarding on the upper deck then taking the front or rear stairs down to Y.
As for the lifts - I've had issues with them not going to the right floor before a few times!
Oct 28, 2016, 1:01 am
#5
Join Date: Jul 2016
Programs: Skywards Gold
Posts: 112
I too had an issue trying to board a 2 class A380 from the A lounge to the upper deck for a Y seat.
It took us all the way to the bottom where boarding for other economy class passengers had already started and I rang the bell a few times to go back up to the lounge.
I rather just go into the business class lift as the door is the same as the one that economy boards from (upper deck 2 class A380)
It took us all the way to the bottom where boarding for other economy class passengers had already started and I rang the bell a few times to go back up to the lounge.
I rather just go into the business class lift as the door is the same as the one that economy boards from (upper deck 2 class A380)
Oct 28, 2016, 1:11 am
#6
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
I too had an issue trying to board a 2 class A380 from the A lounge to the upper deck for a Y seat.
It took us all the way to the bottom where boarding for other economy class passengers had already started and I rang the bell a few times to go back up to the lounge.
I rather just go into the business class lift as the door is the same as the one that economy boards from (upper deck 2 class A380)
It took us all the way to the bottom where boarding for other economy class passengers had already started and I rang the bell a few times to go back up to the lounge.
I rather just go into the business class lift as the door is the same as the one that economy boards from (upper deck 2 class A380)
Oct 28, 2016, 3:21 am
#8
Original Poster
Join Date: Dec 2015
Location: DXB
Programs: QR Privilege Club Platinum, EK Skywards Gold, IHG Platinum Ambassador
Posts: 141
I was at gate a20 and unfortunately there were no stairs down to the lower level boarding deck.
Oct 28, 2016, 1:07 pm
#10
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Oct 28, 2016, 2:45 pm
#11
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,076
It is much more annoying for Y pax to wait for F/J pax to deplane when there is no upper deck ramp. (It is much much more annoying for F/J pax to come down the stairs carrying their roll-on though...)
Oct 28, 2016, 9:35 pm
#12
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Embarrassing
Oct 28, 2016, 9:48 pm
#13
Join Date: Nov 2013
Posts: 5,454
I am pleased to report proper segregation of the elevators has taken place on my last flight.
And an op-up, imposter that I am
No status guy had a massive grin coming down from the J lounge whilst whatsapping his boarding pass stub -
EK's desired effect I think!
And an op-up, imposter that I am
No status guy had a massive grin coming down from the J lounge whilst whatsapping his boarding pass stub -
EK's desired effect I think!
Oct 28, 2016, 9:57 pm
#14
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
And
