Originally Posted by
iRobert
Then you are not taking the correct elevator. When boarding from the lounge you should take the elevator with the Economy sign, which most of the time is the last one in the row. This one will take you to the first floor.
The last lift with the economy sign wasn't working! As usual staff at the gate direct Y pax to level one without checking if the level one button actually works. Then when you are forced to get out at level two the buttons to call the lift do not work presumably so no one goes back up. You have to wait for the lift to come back down and hope it goes back up again.
I was at gate a20 and unfortunately there were no stairs down to the lower level boarding deck.