Seen in the Sky Club: DL's Fake Cheese!
#1
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Original Poster
Join Date: Oct 2001
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Seen in the Sky Club: DL's Fake Cheese!
What's up with that? The "processed cheddar cheese food" is nasty, I much preferred NW's real Cabot cheddar (2 kinds).
#2
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Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
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If DL HQ were in Wisconsin, flyers wouldn't be greeted with processed cheese food. The real peanuts will continue.
Last edited by 3Cforme; Aug 19, 2009 at 2:18 pm
#3
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
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I totally agree with your assessment. The New "Delta cheese" is disgusting, and doesn't even qualify as cheese vs the excellent Cabot brands we are accustomed to having.
#4
Join Date: Nov 2004
Posts: 173
#6
Join Date: Nov 2006
Location: Hell's Kitchen, NYC
Programs: NW Plat, Hilton, Avis
Posts: 660
What's DL's problem with us? Nothing is edible.
Obviously it is cheaper to buy and store things with a shelf-life measured in years.
I miss the Worldclub fresh-baked cookies and the carrots (ok, the carrots were in little plastic bags but they were fresh and kept in the self-service refrigerator.)
Last year, MSP Worldclub ladies tipped me off before renewal rates went up and I purchased a 3-year at the old price -- now I wish I hadn't.
Maybe we can lobby the Skyclub folks to allow us to bring in outside food since nothing inside is edible.
#7
Join Date: Nov 2006
Location: CHI/MSP
Programs: Delta Platinum, United Prem Exec
Posts: 1,334
But instead, rather than taking the best and adopting it system-wide, they took the "Delta" and adopted it system-wide.
If two airlines merge in a downturned economy, and most of their elites leave due to the "worst of both" integration decisions, will it be able to survive only on its laurels?
#8
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Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
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If we're going to pose rhetorical questions, I must ask why you expected anything different? 'Best' is not strictly about perceived product attributes - it's also about cost of providing it.
#9
Join Date: Jan 2008
Location: EAU
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Posts: 4,712
I believe that DL doesn't actually want to sell lounge memberships anymore. They want to inflate the list price so you feel like you're getting more value than you really are when you make DM or get the Amex or pay for it with miles. It's turning into the sit-down version of the 'Free Companion Ticket' - sounds good in the promo email, but not worth much when you realize what it actually is.
#11
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#12
Join Date: Oct 2002
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#13
Join Date: Jul 2006
Location: Inland Empire!
Programs: NW Plat (formerly), UA 1K, Hilton Silver, Hyatt Plat
Posts: 2,917
Everyone ought to send an email to DL or NWA (whichever you hold membership with) regarding the downgraded amenities (snacks) in the SkyClubs. I sent one in earlier this month regarding the hideous selection of snacks in the T2 JFK SC, as well as the fact that they were entirely all gone by 6:30pm, with just the dog chow left in the jars.
As with everything, if you don't complain to the right people, there is no chance for improvement.
As with everything, if you don't complain to the right people, there is no chance for improvement.