Originally Posted by
3Cforme
If DL HQ were in Wisconsin, flyers wouldn't be greeted with processed cheese food. The real peanuts will continue.
If DL had just rolled out the WorldClub food options to the former Crown Room Clubs, then flyers wouldn't be greeted with any of these downgraded options.
But instead, rather than taking the best and adopting it system-wide, they took the "Delta" and adopted it system-wide.
If two airlines merge in a downturned economy, and most of their elites leave due to the "worst of both" integration decisions, will it be able to survive only on its laurels?