worldexpress

that's very nice to hear.
it seems the whole thing basically hinges on "finding a VERY helpful NW agent who knows what he is doing," which is as scarce as hen´s teeth these days.

dtremit

So here's an odd one. I currently have a flight booked DTW-NW-ORD-US-BOS, where the "US" segment is a UA codeshare. Ticket is issued on either DL or NW stock (067*); fare is calculated as a DTW-ORD followed by an ORD-BOS, but it is all on one ticket.

Is this something that would be eligible for BUMP to a DTW-BOS n/s? Since it's on NW/DL ticket stock I imagine access is not a problem.

WBurcham

012 is NW
006 is DL

067 looks like "Air Moorea QE 067 "

NWA012

This is a very easy BUMP since your information is already in the NW system. Not sure about the 067 ticket???

dtremit

Missed the original zero -- it's 006. Thanks.

justhere

I tried to BUMP a US ticket to a DL flight so not 100% sure that would have worked anyway. I made sure I was talking with a NW employee who was familiar with PARS.

He said he was familiar with the program but couldn't do it unless US gave DL control of the ticket. Having read this entire thread, I chatted with him and finally got him to actually pull up the policy in PARS. He just took a cursory look at it and said he couldn't do it. The reason he gave was that there was no guarantee DL would get paid. In other words, he could take the ticket and let me fly but DL might not get paid.

One thing did occur to me and that is if I paid for the ticket online at usairways.com, doesn't US already have my money and does that then make him correct in that there would be no guarantee of US paying DL?

NWA012

Northwest would get paid if he had accepted the ticket. He has no idea what he is talking about; if he was familiar with the policy he would know Northwest would get paid the face value of the ticket.

Keep trying.

OHDL1

NWA012....if the customer was checked in on the US flight...wouldn't we have to get the US eticket back to "open" status to use the segment??

DLItaly

+1

justhere

NWA012, thanks, that's what I thought. No I wasn't checked in so that wasn't the issue. The TA was very nice about it but as has been evidenced in this thread, when an employee honestly believes they know the answer anything they do or say is geared to supporting their belief.

Just to clarify, though, even if I paid US directly and the charge already shows on my credit card, NW would still get paid, correct? In essence I assume this comes down to NW presenting a valid ticket to US and US saying "we don't like it but we have to pay you"?

And does it make any difference if the flights are DL planes and DL operated vs. NW planes or NW operated?

NWA012

The majority of US carriers have ticket agreements with each other through domestic IATA rules. Basically the ticket is like cash - who ever has control of the ticket can redeem the ticket for the face value of the ticket. No matter who was originally paid or the restrictions on the ticket. This is not unique to Northwest and works the other way around with other carriers.

The ticket would have to be open for use to gain control, so yes the passenger would have to be un-checked to gain control of the ticket. Tell the passenger to have the other carrier un-check him/her, call the other carrier, go online and do it yourself....several easy ways to accomplish this.

xanthuos

Wish this worked at DL stations! Have a US itinerary on Monday out of LYH...would SO rather fly DL.

OPFlyer

Will B.U.M.P work from a CO ticket to a DL Connection flight and then connecting to an AA flight?

cmh flyer

This is sooooo true!

NWA012

What is the routing?