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Delta.com Bug Reporting: The Official Master Thread

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Delta.com Bug Reporting: The Official Master Thread

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Old Oct 7, 2014, 8:32 am
  #1741  
 
Join Date: Sep 2005
Location: Columbia, SC
Programs: AA Plat, SPG/Marriot Gold, HHonors Diamond, Hyatt Expl
Posts: 2,363
Originally Posted by United747
I was able to log in as well as check in about 45 minutes ago. Maybe I broke it.
Still broken for me. Have not been able to log in all day. Twitter response:

"We’re working to resolve the problem. Sorry for the inconvenience caused. Thank you for your patience."
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Old Oct 7, 2014, 8:39 am
  #1742  
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,217
Originally Posted by akcae
Still broken for me. Have not been able to log in all day. Twitter response:

"We’re working to resolve the problem. Sorry for the inconvenience caused. Thank you for your patience."
I just tried again and it's not working again. There must have been a small window when it did work then.
United747 is online now  
Old Oct 7, 2014, 8:40 am
  #1743  
 
Join Date: Nov 2006
Location: PHX
Programs: Delta DM 2M, AA EP, Marriott AE
Posts: 223
Thumbs down

Still broken at 11:11AM EST

Originally Posted by akcae
Still broken for me. Have not been able to log in all day. Twitter response:

"We’re working to resolve the problem. Sorry for the inconvenience caused. Thank you for your patience."

Last edited by pferrandi; Oct 7, 2014 at 9:11 am
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Old Oct 7, 2014, 9:05 am
  #1744  
 
Join Date: Feb 2010
Location: IAD
Posts: 60
I can log into Delta.com now, but still having issues with the app.

EDIT: I am able to access my reservation and seat change maps on Delta.com, but haven't attempted to save changes nor check in for tomorrow morning's flight. Waiting until the app is back up and running.

Last edited by joc111; Oct 7, 2014 at 9:11 am
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Old Oct 7, 2014, 9:09 am
  #1745  
 
Join Date: Feb 2013
Location: LAX
Programs: DL DM, 2 MM; OW Emerald; MVP Gold 100k;Marriott/SPG LTPlat; HH Diamond
Posts: 968
I can log in, just can't purchase a ticket!! Defaults to award travel no matter how many times I tell it I want to spend money...good job dl.com IT.
JBJ2435 is offline  
Old Oct 7, 2014, 9:18 am
  #1746  
 
Join Date: Oct 2012
Location: PHX
Programs: National - Exec, IHG - Plat, Marriott - Plat, Delta - Gold, AA - Plat
Posts: 94
They just shut it down!

The entire page is now down, with their "missed connection" page.

Asking everyone to call reservations line directly for service. Well, a complete meltdown now, I wonder how long this one will take.
leighjohnwi is offline  
Old Oct 7, 2014, 9:19 am
  #1747  
 
Join Date: Jan 2013
Programs: United, Marriott
Posts: 57
Been trying to log in to change seats this morning:

A MISSED CONNECTION
We are currently experiencing problems on delta.com and our mobile applications.

Customers who need to check-in for flights may use self-service kiosks at the airport or see an agent. For those customers who need to book or manage an existing trip, please call Delta Reservations at 1-800-221-1212.
We apologize for any inconvenience.
gtslow is offline  
Old Oct 7, 2014, 9:33 am
  #1748  
 
Join Date: Nov 2006
Location: MSP
Programs: DL Gold, DL MM 8/22/16!
Posts: 2,563
Me too

Glad it was nothing personal. With FlyerTalk I'd never know. But was sure a more general system issue would find plenty of people here talking about it.

I'm getting:

"Access Denied

You don't have permission to access ...."

I was in the middle of changing seats on a multi-leg flight.

Romelle
Romelle is offline  
Old Oct 7, 2014, 9:41 am
  #1749  
 
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,034
Yes, I'm getting the same errors as you are Romelle.
18sas is offline  
Old Oct 7, 2014, 9:45 am
  #1750  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,642
are they waiving phone fees for bookings today?

probably not, but thought i would ask...
PV_Premier is offline  
Old Oct 7, 2014, 9:56 am
  #1751  
 
Join Date: Feb 2010
Location: IAD
Posts: 60
Back in business! Our long national nightmare is over... for now.
joc111 is offline  
Old Oct 7, 2014, 9:59 am
  #1752  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
Originally Posted by PV_Premier
are they waiving phone fees for bookings today?

probably not, but thought i would ask...
If you book when the site is down they will probably waive the fee. Just ask, I'd be surprised it they didn't.
CabinCaptive is offline  
Old Oct 8, 2014, 6:07 am
  #1753  
 
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 473
Originally Posted by joc111
Back in business! Our long national nightmare is over... for now.
Either it's started again this morning or the problem was never fully flushed away. Present itinerary still missing from profile. On dl.com was able to add via ticket #, but not PNR and check-in with BPs, but when checking upgrades I'm being told I'm not checked in for my 2nd leg. iOS app won't even acknowledge that either the PNR or ticket# exist.

Anyone else?
landeej is offline  
Old Oct 22, 2014, 6:18 am
  #1754  
 
Join Date: Aug 2008
Location: Denver, CO
Posts: 628
So, could just be me, but figured I'd post it in case anyone else was having problems. Lately (last few days) I've been having intermittent login problems with the Delta site. Seems like there's about a 50/50 shot of it taking my password or not, even when I've made certain to type it out slowly to be safe. Has been happening in Firefox and Chrome.

Anybody else having a problem like that?
Seminole_Kev is offline  
Old Oct 24, 2014, 11:28 am
  #1755  
 
Join Date: Oct 2008
Location: TPA & ATL
Programs: DL PM, USLess air & HHoners
Posts: 1,237
They have modified the Flexible Weekend Processing (under book a trip) and made it 100,000 times worse. They took away the Flexible weekend option and added Try our 5-week calendar display to find the lowest fares for your trip.. Then the irritating little chat box comes up.. After that everything on the page freezes... Why can't they leave good enough alone??? The flexible weekend function by month worked like a champ and gave great info.
localady is offline  


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