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Old Jul 21, 2016, 9:40 am
  #16  
pvn
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I still don't see my MM balance
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Old Jul 21, 2016, 9:56 am
  #17  
 
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Originally Posted by pvn
I still don't see my MM balance
It's still under my Skymiles summary.
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Old Jul 21, 2016, 9:59 am
  #18  
 
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I notice the change this morning. (A little annoying) I guess, I will filled out the boring feedback survey pop-up when it shows up again. I am not talking about the, "How was your trip?" survey.
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Old Jul 21, 2016, 10:01 am
  #19  
 
Join Date: Feb 2015
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Well I must say I like that the million miler qualification is working again! ^
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Old Jul 21, 2016, 10:02 am
  #20  
 
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details have disappeared from account activity, now it just shows the complete roundtrip and when you select show details the clock just sits there and spins
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Old Jul 21, 2016, 10:08 am
  #21  
 
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and it thinks the ticket number is a phone number so it wants to skype it when you click on it
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Old Jul 21, 2016, 10:11 am
  #22  
 
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Originally Posted by MSPeconomist
What ever happened to the rule that if nothing's wrong, don't fix it?

Kind of like those annoying schedule changes. It keeps employees busy.
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Old Jul 21, 2016, 10:12 am
  #23  
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Originally Posted by jdrtravel
They seem to have updated the website overnight.

The biggest change I am noticing is that to login I need to click on a button on the upper right and it takes me to a new screen where I log in, and then get sent back to the homepage, instead of being able to just login from the homepage.

Why in the world would they force me to reload the page like that? On a slow connection (like on gogo, for example) that will be very annoying.
Agree.

From what I have seen, the changes just make it harder for the user.

Another example, we used to be able to reach the account details in a single click. Now, the path is less direct... two to three clicks depending upon which pathway you follow. Not a great obstacle, but a step in the wrong direction. What interest is served by making the process more complex?

And when I get to the account details, many links (such as expanding a past itinerary to show details), do not work... showing a "javascript:void(0);" message.

Just another example of what we have come to expect from DL... users should not be the beta testers (or, perhaps, alpha testers).
StayingHomeIsBetter is offline  
Old Jul 21, 2016, 10:17 am
  #24  
 
Join Date: May 2004
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Originally Posted by StayingHomeIsBetter
And when I get to the account details, many links (such as expanding a past itinerary to show details), do not work... showing a "javascript:void(0);" message.
Me too... sit and spin with no trip details.
DL-Don is offline  
Old Jul 21, 2016, 10:22 am
  #25  
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Originally Posted by miraclebear2003
Don't know if this is part of the change, but for my next flight, the C+ and FC upgrades are the same total price as yesterday, but they now show half the price with the note that it's for each way.
Did it change on the app too for you?

I'm still seeing the same FCM offer (RT FC upgrade pricing) as yesterday, although it disappeared briefly early this morning. I've been watching it on the app which is easier than constantly logging in.
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Old Jul 21, 2016, 10:24 am
  #26  
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Originally Posted by tjmixter
and it thinks the ticket number is a phone number so it wants to skype it when you click on it
That sounds more like how the web browser is interpreting a sequence of numbers that it thinks is a phone number, not that DL specifically encoded it as a skype: URL.
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Old Jul 21, 2016, 11:15 am
  #27  
 
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Website is terribly buggy right now. I'm guessing they aren't done with the update. Lets hope.
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Old Jul 21, 2016, 11:25 am
  #28  
 
Join Date: Dec 2010
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Originally Posted by MSPeconomist
Did it change on the app too for you?

I'm still seeing the same FCM offer (RT FC upgrade pricing) as yesterday, although it disappeared briefly early this morning. I've been watching it on the app which is easier than constantly logging in.
No. The app is still showing the round trip prices as it has been.
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Old Jul 21, 2016, 11:45 am
  #29  
 
Join Date: Sep 2005
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I'm unable to log in or view any of my information. No matter what I click on, it just redirects to the home page, with no SkyMiles or trip info.
akcae is offline  
Old Jul 21, 2016, 1:23 pm
  #30  
 
Join Date: Aug 2007
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I'm also noticing that the site allows you to book mixed class tickets. You can select First class on the outbound and then economy on the return. I haven't gone through a full booking so don't know if it would actually allow you to complete the process.

In the past, if you selected first class on the outbound, the return would only offer first class & unrestricted first class.
cre95 is online now  


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