New VDB Policies
Jul 2, 2015, 12:21 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
New VDB Policies
Starting yesterday (1 July 2015)
Gift certificates rather than Delta Dollars, starting at all compensation levels.
Rebooking and compensation not possible until flight is closed. This applies no matter how oversold the flight is.
This is being tested in MSP now, perhaps to be rolled out generally later.
Gift certificates rather than Delta Dollars, starting at all compensation levels.
Rebooking and compensation not possible until flight is closed. This applies no matter how oversold the flight is.
This is being tested in MSP now, perhaps to be rolled out generally later.
Jul 2, 2015, 12:42 pm
#4
Join Date: Apr 2008
Programs: DL DM
Posts: 186
When they were doing a trial-run of this last August out of JFK/LGA, you could choose. AMEX cash giftcards, amazon giftcards, a bunch of giftcards basically.
I took the AMEX, it was awesome. Much more convienient than delta dollars.
Great move in my opinion!
I took the AMEX, it was awesome. Much more convienient than delta dollars.
Great move in my opinion!
Jul 2, 2015, 12:42 pm
#5
Join Date: Nov 2011
Location: SEA, NYC
Programs: DL PM, Bonvoy Plat, Hertz PC
Posts: 645
Jul 2, 2015, 12:43 pm
#6
Join Date: Oct 2007
Programs: Now just a lowly DL PM/1MM. This industry needs some competition. It's just not enjoyable anymore.
Posts: 3,543
What was the matter with Delta Dollars? Too simple and straightforward?
Edited - The Amex angle makes sense as you could probably use it anywhere. Still seems like a bit of a hassle.
Edited - The Amex angle makes sense as you could probably use it anywhere. Still seems like a bit of a hassle.
Jul 2, 2015, 12:48 pm
#7
FlyerTalk Evangelist
Join Date: Apr 2009
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If Amex is an option, and in the same amounts as other retailers, then great. I'd take that every time over Delta Dollars.
Jul 2, 2015, 12:56 pm
#8
Join Date: Jul 2014
Location: BWI
Programs: DL FO
Posts: 312
Are Delta gift cards included among the gift card options? That could be pretty nice since it would carry fewer restrictions than the vouchers. Amex or Visa gift cards could also be used for travel, but I can easily see Delta offering different amounts for different types of cards - highest tier for Delta cards, middle tier for retailer-specific cards, and lowest tier for cash equivalent cards.
Jul 2, 2015, 1:00 pm
#9
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Join Date: Apr 2009
Location: Bye Delta
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Jul 2, 2015, 1:01 pm
#10
Join Date: May 2015
Posts: 2,881
NYC offered several compensation options like AMEX and department stores to entice once-a-year customers who don't plan on being able to use Delta Dollars, but would love to use AMEX or some JC Penney card.
IIRC, NYC offers AMEX, store gift cards, but also Delta Dollars if the customer wants. Is MSP not offering Delta Dollars at all? If AMEX cards contribute to MQDs but Delta Dollars don't (do they?), I'd expect most travelers, medallions or not, to pick the AMEX for MQD/flexible spending locations.
IIRC, NYC offers AMEX, store gift cards, but also Delta Dollars if the customer wants. Is MSP not offering Delta Dollars at all? If AMEX cards contribute to MQDs but Delta Dollars don't (do they?), I'd expect most travelers, medallions or not, to pick the AMEX for MQD/flexible spending locations.
Jul 2, 2015, 1:12 pm
#12
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,117
Will they be for the same amount the Delta vouchers were? If so, this is a good thing, as a $400 Amex gift card is strictly better than a $400 Delta voucher. If they're going to be for less, then this may be a bad thing, depending on how much less.
Jul 2, 2015, 1:44 pm
#14
Join Date: Aug 2011
Location: Atl
Programs: Delta DM 3+MM
Posts: 325
Starting yesterday (1 July 2015)
Gift certificates rather than Delta Dollars, starting at all compensation levels.
Rebooking and compensation not possible until flight is closed. This applies no matter how oversold the flight is.
This is being tested in MSP now, perhaps to be rolled out generally later.
Gift certificates rather than Delta Dollars, starting at all compensation levels.
Rebooking and compensation not possible until flight is closed. This applies no matter how oversold the flight is.
This is being tested in MSP now, perhaps to be rolled out generally later.
In the other situation where one agrees to volunteer their seat at OLCI, will this be the same "rule?"
In other words, you're agreeing upfront to take whatever is handed out both in dollars and in flights, make sense?