New VDB Policies

Old Jul 2, 15, 12:21 pm
  #1  
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New VDB Policies

Starting yesterday (1 July 2015)

Gift certificates rather than Delta Dollars, starting at all compensation levels.

Rebooking and compensation not possible until flight is closed. This applies no matter how oversold the flight is.

This is being tested in MSP now, perhaps to be rolled out generally later.
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Old Jul 2, 15, 12:36 pm
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Old Jul 2, 15, 12:40 pm
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What's a "Gift Certificate"?
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Old Jul 2, 15, 12:42 pm
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When they were doing a trial-run of this last August out of JFK/LGA, you could choose. AMEX cash giftcards, amazon giftcards, a bunch of giftcards basically.

I took the AMEX, it was awesome. Much more convienient than delta dollars.

Great move in my opinion!
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Old Jul 2, 15, 12:42 pm
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Originally Posted by Erasmus View Post
What's a "Gift Certificate"?
If you're referring to the choice of Gift Cards to other merchants (e.g. Amex, Best Buy, Macy's, etc.) this has already been going on at LAX and LGA for awhile.
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Old Jul 2, 15, 12:43 pm
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What was the matter with Delta Dollars? Too simple and straightforward?

Edited - The Amex angle makes sense as you could probably use it anywhere. Still seems like a bit of a hassle.
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Old Jul 2, 15, 12:48 pm
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If Amex is an option, and in the same amounts as other retailers, then great. I'd take that every time over Delta Dollars.
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Old Jul 2, 15, 12:56 pm
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Are Delta gift cards included among the gift card options? That could be pretty nice since it would carry fewer restrictions than the vouchers. Amex or Visa gift cards could also be used for travel, but I can easily see Delta offering different amounts for different types of cards - highest tier for Delta cards, middle tier for retailer-specific cards, and lowest tier for cash equivalent cards.
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Old Jul 2, 15, 1:00 pm
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Originally Posted by mpheels View Post
... I can easily see Delta offering different amounts for different types of cards - highest tier for Delta cards, middle tier for retailer-specific cards, and lowest tier for cash equivalent cards.
Shh, don't give them ideas.
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Old Jul 2, 15, 1:01 pm
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NYC offered several compensation options like AMEX and department stores to entice once-a-year customers who don't plan on being able to use Delta Dollars, but would love to use AMEX or some JC Penney card.

IIRC, NYC offers AMEX, store gift cards, but also Delta Dollars if the customer wants. Is MSP not offering Delta Dollars at all? If AMEX cards contribute to MQDs but Delta Dollars don't (do they?), I'd expect most travelers, medallions or not, to pick the AMEX for MQD/flexible spending locations.
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Old Jul 2, 15, 1:08 pm
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You mean if you get VDB'd, you no longer get a travel voucher, but instead (if that's the offering) $500-800 worth of a gift card (Amazon, etc)?
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Old Jul 2, 15, 1:12 pm
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Will they be for the same amount the Delta vouchers were? If so, this is a good thing, as a $400 Amex gift card is strictly better than a $400 Delta voucher. If they're going to be for less, then this may be a bad thing, depending on how much less.
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Old Jul 2, 15, 1:23 pm
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Get ready folks....

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Old Jul 2, 15, 1:44 pm
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Originally Posted by sethb View Post
Starting yesterday (1 July 2015)

Gift certificates rather than Delta Dollars, starting at all compensation levels.

Rebooking and compensation not possible until flight is closed. This applies no matter how oversold the flight is.

This is being tested in MSP now, perhaps to be rolled out generally later.
Are you saying that one has to agree to give up their seat, actually give up the seat, THEN, find out what they are going to get rebooked on? Simply stated: one agrees to a dollar amount and also agrees to be put on whatever flight?

In the other situation where one agrees to volunteer their seat at OLCI, will this be the same "rule?"

In other words, you're agreeing upfront to take whatever is handed out both in dollars and in flights, make sense?
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Old Jul 2, 15, 1:47 pm
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Maybe the Mods can help with changing the thread title to:

New VDB policies being tested in MSP

Thanks to the OP for the concise summary.
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