Question about Delta voucher
May 30, 2015, 10:19 am
#16
Join Date: Dec 2012
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Question about Delta voucher
Given that it's a schedule change, you may have some luck getting them to reinstate the voucher for some time or apply it to another trip you need to book.
Jun 7, 2015, 8:42 pm
#17
Join Date: Nov 2013
Programs: Delta diamond, SPG platinum, Hyatt diamond
Posts: 351
Has anyone noticed that you can now use two separate vouchers from one account as long as you are booking the reservation for two people. A few years ago it would just let me apply one voucher. Is this a new thing or has it been this way for a while?
Jun 12, 2015, 2:07 pm
#18
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ok, so Delta cancelled my ticket booked with an e-voucher but has said that a paper voucher (MCO) is coming after I was told an e-voucher would be reissued.
Does one really have to go to the airport to use these?
Does one create a reservation first, and put it on hold and then go?
Can I get Delta to issue e-credit instead of this difficult to use paper voucher?
Havent used a paper voucher in like a decade!
Does one really have to go to the airport to use these?
Does one create a reservation first, and put it on hold and then go?
Can I get Delta to issue e-credit instead of this difficult to use paper voucher?
Havent used a paper voucher in like a decade!
Jun 12, 2015, 2:12 pm
#19
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ok, so Delta cancelled my ticket booked with an e-voucher but has said that a paper voucher (MCO) is coming after I was told an e-voucher would be reissued.
Does one really have to go to the airport to use these?
Does one create a reservation first, and put it on hold and then go?
Can I get Delta to issue e-credit instead of this difficult to use paper voucher?
Havent used a paper voucher in like a decade!
Does one really have to go to the airport to use these?
Does one create a reservation first, and put it on hold and then go?
Can I get Delta to issue e-credit instead of this difficult to use paper voucher?
Havent used a paper voucher in like a decade!
Jun 12, 2015, 2:24 pm
#20
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In the past, you could put the ticket on hold and then mail the voucher. Enough time for this was allowed, although it would be wise to mail it in a way that you get a receipt for delivery. Given that, it's almost easier to just do the ticket the next time you're an an airport during a relatively un-busy time.
Jun 16, 2015, 8:55 am
#21
Join Date: Mar 2007
Posts: 4,784
We should have a Sticky on Delta voucher
I was trying to find whether my VDB voucher ($800 paper voucher x3+$100 e-voucher x3 online for seat issue) validity is BOOKED BY or TRAVEL BY today also
The T&C is totally not clear, and I think they do it on purpose so more people will try to "travel by" the date instead of "book by"
Validity Period: Voucher is valid for one year from date of issue. Validity period will not be extended.
Jun 20, 2015, 1:05 pm
#22
Join Date: Aug 2012
Location: Costa Rica
Programs: UA 1K, Priority Platinum, Marriot Gold, Delta Platinum
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I have a Delta e-credit for 2118 for a business trip I had booked and had to cancel. Yesterday I was trying to buy a ticket with a cost if $930 and it gave me an error on delta.com when I had completed the purchase.
When I called they said it had to be for a fare close to that amount and they were pricing full business fare for a total of 1700 and they would give me a voucher of $400, I asked why not ticket the 930 and give me a credit of the remaining 1100, they said it was not possible.
Need some help, as I was planning to use that e-credit for two different business trips I have planned. (I have no status with Delta).
When I called they said it had to be for a fare close to that amount and they were pricing full business fare for a total of 1700 and they would give me a voucher of $400, I asked why not ticket the 930 and give me a credit of the remaining 1100, they said it was not possible.
Need some help, as I was planning to use that e-credit for two different business trips I have planned. (I have no status with Delta).
Jun 20, 2015, 1:32 pm
#23
Join Date: Jan 2006
Location: Central Coast Cali
Programs: Delta PM, Hyatt Plat
Posts: 27
We do need a sticky for this. I have a question about paper vouchers. I recently got a paper voucher for taking a VDB, but it's also listed in MyDelta online as an e-cert. That means I can book online and don't have to mail in the paper voucher, right?
Jun 20, 2015, 1:45 pm
#24
Join Date: Mar 2007
Posts: 4,784
The paper voucher I got simply has a code, which I can enter online at Delta.com and redeem
It won't let me combine online though (e.g. I have $800 VDB + $100 courtesy credit all under my name), so that may need a phone-in
Jun 20, 2015, 5:54 pm
#25
Join Date: Dec 2010
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Yes, I have done so recently. Received the paper voucher at the gate, but it automatically appeared in my account. You just find the e-cert, check it to use it and then it will be applied against your ticket. The balance, if any, will still appear as an e-cert.
Jun 20, 2015, 11:38 pm
#26
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I have a Delta e-credit for 2118 for a business trip I had booked and had to cancel. Yesterday I was trying to buy a ticket with a cost if $930 and it gave me an error on delta.com when I had completed the purchase.
When I called they said it had to be for a fare close to that amount and they were pricing full business fare for a total of 1700 and they would give me a voucher of $400, I asked why not ticket the 930 and give me a credit of the remaining 1100, they said it was not possible.
Need some help, as I was planning to use that e-credit for two different business trips I have planned. (I have no status with Delta).
When I called they said it had to be for a fare close to that amount and they were pricing full business fare for a total of 1700 and they would give me a voucher of $400, I asked why not ticket the 930 and give me a credit of the remaining 1100, they said it was not possible.
Need some help, as I was planning to use that e-credit for two different business trips I have planned. (I have no status with Delta).
Can you book both trips at the same time? (Maybe as a multi-city)
Jun 21, 2015, 6:36 pm
#27
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I have a Delta e-credit for 2118 for a business trip I had booked and had to cancel. Yesterday I was trying to buy a ticket with a cost if $930 and it gave me an error on delta.com when I had completed the purchase.
When I called they said it had to be for a fare close to that amount and they were pricing full business fare for a total of 1700 and they would give me a voucher of $400, I asked why not ticket the 930 and give me a credit of the remaining 1100, they said it was not possible.
Need some help, as I was planning to use that e-credit for two different business trips I have planned. (I have no status with Delta).
When I called they said it had to be for a fare close to that amount and they were pricing full business fare for a total of 1700 and they would give me a voucher of $400, I asked why not ticket the 930 and give me a credit of the remaining 1100, they said it was not possible.
Need some help, as I was planning to use that e-credit for two different business trips I have planned. (I have no status with Delta).
I don't think the agents on the phones have all the credit "rules" down pat as they can get very involved.
Jun 22, 2015, 3:31 pm
#28
Join Date: Mar 2007
Posts: 4,784
was just Google'ing and saw this from TPG
Is this still the case? and I'll read it as
- one cannot combine 2 vouchers/eCredits one has? e.g. if I have $800 (DBC) and $100 (TCV) under my name, I cannot $900 towards a $1000 ticket?
- but I can use $100 for another COMPANION on the same itinerary? say my child?
Thanks
EDIT: I was bored and called Delta International Reservation. I'm surprised she knows her stuff
- I cannot combine the $800 and $100
- each person has to book individually with the voucher ONLINE, otherwise there's charge. 2 persons = 2 PNR, but child cannot book online so still need to call in
- I can, depending on the supervisor, as exception, possibly use $100 for a child/infant
Is this still the case? and I'll read it as
- one cannot combine 2 vouchers/eCredits one has? e.g. if I have $800 (DBC) and $100 (TCV) under my name, I cannot $900 towards a $1000 ticket?
- but I can use $100 for another COMPANION on the same itinerary? say my child?
Thanks
Delta
As mentioned above, Delta currently doesn’t allow vouchers to be combined, and they are no longer transferable to other SkyMiles members. The only exception is when you’re traveling with a companion on the same itinerary. In this case, you can use one voucher for you and “assign” another one to the second passenger. However, in my experience this doesn’t work online, and you’ll have to get a strong phone agent to get the computer to recognize that this type of reservation is within the rules & restrictions of the voucher. However, if you’re just booking a flight for yourself, these vouchers are redeemable online by visiting this page (you can also pull up the vouchers assigned to your SkyMiles number here).
Read more: http://thepointsguy.com/2014/09/flex...#ixzz3dpS2l41Y
As mentioned above, Delta currently doesn’t allow vouchers to be combined, and they are no longer transferable to other SkyMiles members. The only exception is when you’re traveling with a companion on the same itinerary. In this case, you can use one voucher for you and “assign” another one to the second passenger. However, in my experience this doesn’t work online, and you’ll have to get a strong phone agent to get the computer to recognize that this type of reservation is within the rules & restrictions of the voucher. However, if you’re just booking a flight for yourself, these vouchers are redeemable online by visiting this page (you can also pull up the vouchers assigned to your SkyMiles number here).
Read more: http://thepointsguy.com/2014/09/flex...#ixzz3dpS2l41Y
- I cannot combine the $800 and $100
- each person has to book individually with the voucher ONLINE, otherwise there's charge. 2 persons = 2 PNR, but child cannot book online so still need to call in
- I can, depending on the supervisor, as exception, possibly use $100 for a child/infant
Last edited by jerryhung; Jun 22, 2015 at 4:00 pm
Jun 22, 2015, 3:40 pm
#29
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David
Jun 22, 2015, 11:10 pm
#30
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