Sep 5, 2013, 12:48 pm
Last edit by: serfty
DELTA Link: Same Day Travel Changes | Delta Air Lines [as per web site July 2015, 2015]
Same-Day Confirmed
When You Need to Change Your Flight
Eligibility
Fees
Silver Medallion members, general SkyMiles members and non-members:
Diamond, Platinum and Gold Medallion members:
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
When You Need to Change Your Flight
Eligibility
- You can use the same-day confirmed option for travel within the United States, Canada, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection® flights.
- You may request a same-day flight change up to 24 hours prior to the departure time of your original flight; however changes are limited to flights departing on the same day of ticketed departure.
- If you have a flexible fare (usually a refundable ticket), you may be able to change your itinerary without a fee.
- If you have an Economy fare, you can only be rebooked in the same fare class as your original flight.
- If you have a premium cabin fare, -- including Delta One™, First and Business Class -- you may make a same-day confirmed change as long as a seat is available in the premium cabin
- Award Tickets are same-day confirmed eligible.
- Origin, destination or co-terminal (LGA to JFK) changes are not same-day confirmed eligible.
- Same-Day Confirmed changes from connection to non-stop flights are not permitted.
- Basic Economy fare (E) for flights flown on or after February 1, 2015 are not eligible for same-day confirmed travel changes.
Fees
Silver Medallion members, general SkyMiles members and non-members:
- $50 USD Same-Day Change Fee - If your requested flight is same-day confirmed eligible
- Applicable Change Fee -These fees vary based on your ticket and its fare rules, and will be due if you have a restricted fare and your requested flight is outside of same-day travel eligibility. Change fees are dictated by the fare rules.
Diamond, Platinum and Gold Medallion members:
- $50 USD Same-Day Confirmed Fee Waived - If the requested flight is same-day confirmed eligible the $50 fee will be waived.
- Applicable Change Fee - These fees vary based on your ticket and its fare rules, and will be due if you have a restricted fare and your requested flight is outside of same-day travel eligibility. Change fees are dictated by the fare rules.
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
- Medallion complimentary upgrades do not transfer to your rebooked ticket.
- Trip Extras or seats purchased for the original flight do not transfer to your rebooked ticket. Please note the original terms and conditions for Trip Extras, Delta Comfort+™ and Preferred Seats.
- The same-day travel program is subject to change and the rules in effect on the date of travel will apply.
Same-Day Standby
When There Are No Seats Available
If you are unable to secure a new flight(s) with the same-day confirmed option, you can choose to fly standby with the same-day standby option.
Eligibility
Fees
Silver Medallion members, general SkyMiles members and non-members:
Diamond, Platinum and Gold Medallion members:
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
When There Are No Seats Available
If you are unable to secure a new flight(s) with the same-day confirmed option, you can choose to fly standby with the same-day standby option.
Eligibility
- Same-day standby is only offered if same-day confirmed is not available.
- You may request a same-day flight change up to 24 hours prior to the departure time of your original flight.
- Silver Medallion members, general SkyMiles members and non-members may only fly same-day standby for a flight that is earlier than their original flight.
- Diamond, Platinum and Gold Medallion members may standby for a flight any time on the same day as their original flight.
- No routing changes are allowed.
- Eligible same-day standby flights must be on the same day as the original flight, starting 12am of the same day to 11:59pm the same day.
- Change is only permitted based on the original ticketed paid cabin. For example, customers confirmed in RU class may only standby for flights in the Economy cabin
- Basic Economy fare (E) for flights flown on or after February 1, 2015 are not eligible for same-day standby travel changes.
- You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights.
- You may request a same-day flight change up to 24 hours prior to the departure time of your original flight.
Fees
Silver Medallion members, general SkyMiles members and non-members:
- $50 USD Standby Fee - Standby fee will be collected, but your card will not be charged until you are assigned a seat on the standby flight
Diamond, Platinum and Gold Medallion members:
- $50 USD Standby Fee Waived
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
- Standby not permitted to/from Canada
- Standby permitted for multi-segment flights. Customers must stand by for each individual flight segment. Standby fees are not refundable once you are assigned a seat on the first standby segment.
Same-Day Standby Upgrades
The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings:
All flights within and between the Domestic 48 States and Alaska
All flights to and from Hawaii
All eligible other flights
The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings:
- Within North America (except JFKLAX, JFKSEA and JFKSFO).
- To/from Aruba, Bermuda, Grand Cayman (Cayman Islands), Los Cabos (Mexico), Montego Bay (Jamaica), Nassau (Bahamas), Providenciales (Turks and Caicos), San Juan (Puerto Rico), and St. Thomas (US Virgin Islands)
- Between Atlanta and Costa Rica, St. Maarten and St. Lucia
- Between Cancun (Mexico)and Atlanta, Cincinnati, Detroit, Indianapolis, Memphis and Minneapolis
All flights within and between the Domestic 48 States and Alaska
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares 0 to 500 miles $49 $119 $169 501 to 1,000 miles $79 $149 $199 1,001 to 1,500 miles $99 $209 $259 1,501 to 2,000 miles $149 $249 $319 2,001 to 3,000 miles $239 $269 $359 3,001 miles and up $329 $369 $399
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares 2,001 to 3,000 miles $239 $269 $359 3,001 miles and up $329 $369 $399
Code:
Traveling Y / B / M / H / Q/ K Fares 0 to 500 miles $50 501 to 1,000 miles $75 1,001 to 1,500 miles $100 1,501 to 2,000 miles $150 2,001 to 3,000 miles $225 3,001 miles and up $350
Improvements to Same-Day Travel
Jun 16, 2014, 8:49 pm
#467
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I recently had almost the opposite experience in trying to SDC on a FC ticket. EF showed F4 and something like P3, A2, G2. The DL airport agent saw F4 also, but the computer somehow would not allow him to complete the change. The guy made some phone calls (to a help line and to the gate), but the conclusion was that those four FC seats were already gone and the flight had a long standby list. I didn't want standby so I gave up and went to the SC for a shower rather than rushing to the gate.
Later I noticed something similar for my flight, which has also been indicating F5/F4 and something like P3 A2 G2. EF continued to show F4/5 even after the seat map (on EF and delta.dumb) showed that FC was full. There were at least a couple upgrades at the gate but of course FC went out full on the flight.
Later I noticed something similar for my flight, which has also been indicating F5/F4 and something like P3 A2 G2. EF continued to show F4/5 even after the seat map (on EF and delta.dumb) showed that FC was full. There were at least a couple upgrades at the gate but of course FC went out full on the flight.
Jun 17, 2014, 6:54 am
#468
Join Date: Jun 2012
Location: Michigan
Programs: DL PM
Posts: 855
An update on the married segments question:
My itin was DTW-ATL-CSG. I wanted to switch to an earlier DTW-ATL flight and leave the ATL-CSG flight the same. EF showed the earlier DTW-ATL-CSG routing had availability in my fare class, so I called in and they denied SDC because DTW-ATL had no availability in my fare class (I checked EF and sure enough, it did not).
So at least in the case of only changing one flight in the leg, you need availability singly. I guess the next question is do you need both the single flight AND the married flights available?
In this this case the flight I wanted was a 777 that was only half full, so I didn't understand why I couldn't SDC. Checked again the next morning and fare class availability had opened up and I was able to make the change (and ended up up front).
My itin was DTW-ATL-CSG. I wanted to switch to an earlier DTW-ATL flight and leave the ATL-CSG flight the same. EF showed the earlier DTW-ATL-CSG routing had availability in my fare class, so I called in and they denied SDC because DTW-ATL had no availability in my fare class (I checked EF and sure enough, it did not).
So at least in the case of only changing one flight in the leg, you need availability singly. I guess the next question is do you need both the single flight AND the married flights available?
In this this case the flight I wanted was a 777 that was only half full, so I didn't understand why I couldn't SDC. Checked again the next morning and fare class availability had opened up and I was able to make the change (and ended up up front).
Jun 17, 2014, 9:35 am
#470
Join Date: Jun 2011
Location: San Jose, CA
Programs: DL DM, HH Gold, SPG Gold, Hyatt Plat
Posts: 2,874
From my experience, you do not need both the single leg and the married flights. They'll search the origin/destination pair to see class availability, and then only look at the leg you want to change.
Keep in mind that searching DTW-ATL by itself can give completely different class availability than searching for DTW-CSG and then just looking at the DTW-ATL leg. And typically when looking at married segments the fare inventory will be the same between the first and second leg. The first class fares and full Y usually differ.
Keep in mind that searching DTW-ATL by itself can give completely different class availability than searching for DTW-CSG and then just looking at the DTW-ATL leg. And typically when looking at married segments the fare inventory will be the same between the first and second leg. The first class fares and full Y usually differ.
Jun 17, 2014, 10:29 am
#471
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
If the fare class inventory is usually the same, why does DL apparently offer so many broken fares on delta.dumb? Sometimes it's hard to avoid them.
Jun 18, 2014, 11:08 am
#472
Join Date: Dec 2007
Location: FNT, DTW
Programs: Delta Skymiles
Posts: 21
I searched for this but couldn't find anything. Can you still SDC or SDS when utilizing the AMEX Companion Ticket? To use the Companion ticket, you have to book into LUT (VX) class for the paid ticket. The companion is on the same PNR. Is it still possible to SDC and/or SDS utilizing the same rules, including the companion? Or do they not allow SDC or SDS at all when using the AMEX Companion Ticket.
I'm Gold Medallion.
I'm Gold Medallion.
Jun 18, 2014, 11:15 am
#473
Join Date: Jun 2008
Location: LA
Programs: DL GM, HH Diamond
Posts: 727
I searched for this but couldn't find anything. Can you still SDC or SDS when utilizing the AMEX Companion Ticket? To use the Companion ticket, you have to book into LUT (VX) class for the paid ticket. The companion is on the same PNR. Is it still possible to SDC and/or SDS utilizing the same rules, including the companion? Or do they not allow SDC or SDS at all when using the AMEX Companion Ticket.
I'm Gold Medallion.
I'm Gold Medallion.
Jun 18, 2014, 11:30 am
#474
Join Date: Dec 2007
Location: FNT, DTW
Programs: Delta Skymiles
Posts: 21
Thanks. So assuming based on your comment regarding the companion having to pay $50 if no status, then SDS would not be allowed for us for departures AFTER our originally booked flight. (whereas this would be allowed for Gold+ typically).
Jun 25, 2015, 11:58 am
#476
Join Date: Sep 2012
Programs: DL DM, MM
Posts: 2,970
I recently did a standby for an earlier flight without changing the connecting flight in ATL.
The agent was very clear to me that she was only doing this as an exception, because my layover was now more than 4 hours and thus a stopover.
I see nothing about this in the rules. Was this an uninformed agent or is this a rule too?
The agent was very clear to me that she was only doing this as an exception, because my layover was now more than 4 hours and thus a stopover.
I see nothing about this in the rules. Was this an uninformed agent or is this a rule too?
Jun 25, 2015, 12:15 pm
#477
Join Date: Jun 2008
Location: LA
Programs: DL GM, HH Diamond
Posts: 727
I recently did a standby for an earlier flight without changing the connecting flight in ATL.
The agent was very clear to me that she was only doing this as an exception, because my layover was now more than 4 hours and thus a stopover.
I see nothing about this in the rules. Was this an uninformed agent or is this a rule too?
The agent was very clear to me that she was only doing this as an exception, because my layover was now more than 4 hours and thus a stopover.
I see nothing about this in the rules. Was this an uninformed agent or is this a rule too?
Jul 17, 2015, 8:05 am
#478
Join Date: Oct 2009
Location: ATL
Programs: DL DM/MM; Hilton Diamond; National Exec
Posts: 273
SDC across midnight
Is it still possible to SDC from a red-eye between midnight and 1am to a flight a couple of hours earlier around 10pm or 11pm? I know it used to be possible but I'm not seeing anything on dl.com that confirms it.
Jul 17, 2015, 9:21 am
#479
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
Technically no, SDC is only for same-day and not across the midnight redeyes anymore... however as a DM you may not have too much difficulty finding an agent that allows it.