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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Apr 23, 2014, 9:43 am
  #4906  
jmw
 
Join Date: Jan 2003
Location: California
Posts: 1,129
Originally Posted by mikedo
I was just declined for my 3rd card, with my first application being made 62/63 days ago (depending on if you count today or not). The CSR was not able to give me an exact answer as to why, but she mentioned it was along the lines of the number of lines of credits they have recently established for me. I plan on calling the recon line once the letter gets in to try and get this approved. Do you guys have any advice for what I should tell as to why I have so many recent inquiries on my account? Also, do I need to wait for the letter to come in before calling the recon line? This is what the CSR suggested. Thanks in advance, any help is appreciated.

Also some personal data points:

Credit:
FICO (per barclays): 750
Utilization: <1%

Citi App Dates:
1st app: 2/20
2nd app: 3/18
3rd app: 4/23

6 hard pulls made via EQ in the past 6 months:
2 from Citi
2 from Chase
1 from ATT
1 from Realpage Inc? (I need to look in to this one)

I wish I would have waited to for the 65/66 day mark to apply, but I got antsy and jumped the gun. I'm not sure if it would have help, but I'll still take it as a lesson learned.
Math error not in your favor. Your application was not 63 days ago. 63 days ago from 4/23 is February 19th. February is a 28 or 29 day month.
jmw is offline  
Old Apr 23, 2014, 9:44 am
  #4907  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by mikedo
I plan on calling the recon line once the letter gets in to try and get this approved. Do you guys have any advice for what I should tell as to why I have so many recent inquiries on my account? Also, do I need to wait for the letter to come in before calling the recon line? This is what the CSR suggested. Thanks in advance, any help is appreciated.
If you didn't call Recon, I'm not sure who you called. You never take just one rejection from Recon anyway. Many people have been turned down 2 or 3 times, and then got approved. Surely you've heard of HUCB; "hang up, call back". Maybe one call in the morning, and the other in the evening, so you get a different CSR and a different manager on duty.

In your case, since the time frame may be a problem, I'd wait a few more days until you are past the full 65 to call back. There are unproven rumors that the premature app stays live, and can be approved once the 65 days have passed.

Before you call decide which card you want to move come credit from, probably one you intend to cancel in the near future. Then make sure the first thing you say to the Recon CSR is "I'm guessing the reason I was turned down was because of the credit I already have with Citi. But I don't need any more credit, and I'd be happy to move some of my current CL from the card ending in xxxx to this card". The limit on HPs is to avoid people who are desperately trying to build up huge credit lines and then declare bankruptcy. So actually saying "I'm not looking for any new credit, I already have all I need" is very reassuring for the CSR.

I would not wait for the letter to come. The longer you stay denied, the more difficult that denial is to overcome. Just wait until you are certain the 65 days are up, then call again. Best of Luck !
Brugge is offline  
Old Apr 23, 2014, 9:47 am
  #4908  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by Brugge
Are you looking at the "Citi Disclosures" box that begins with the APR, and then scrolling down? Or are you finding this somewhere else?

I don't know what's in the Wiki on your FT website, but the Wiki on mine does not have that "not available" language in the top link. It only has the language about "new accounts" that I posted earlier.

Who am I supposed to believe, you, or my lying eyes?
Well, I just tried it again. Went to the Wiki on this thread, to where it says "Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page available here!"

Then clicked on the link (the word "here") to get to the landing page.

Then clicked on the link on that landing page ("Additional Program Information")

When that page opens, it says "This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account applied for pursuant to this offer and is not available to existing cardmembers or recent applicants for a Citi® / AAdvantage® credit card."

So my question remains:
Has this always been there, or is it a new change to the offer?
And is this something to be concerned about when applying for a 2nd card?
rje444 is offline  
Old Apr 23, 2014, 9:47 am
  #4909  
 
Join Date: Oct 2010
Location: Feeder Band Land (South FL)
Programs: seeking best cc sign-up & spend bonus offers
Posts: 865
Mention 2 pgs back of citi CEO on CNN discussing AA miles...
Just goofing around? Newbie wants to know.
Google search: citi CEO CNN April 2014 = no hits
TravelPhotographer is offline  
Old Apr 23, 2014, 10:47 am
  #4910  
 
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Originally Posted by TravelPhotographer
Mention 2 pgs back of citi CEO on CNN discussing AA miles...
Just goofing around? Newbie wants to know.
Google search: citi CEO CNN April 2014 = no hits
I can't tell if you're serious, but that was absolutely a joke. Actually, it was real, watch your miles with your life! But in reality, it was a joke.
hiima is offline  
Old Apr 23, 2014, 11:02 am
  #4911  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rje444
Well, I just tried it again. Went to the Wiki on this thread, to where it says "Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page available here!"

Then clicked on the link (the word "here") to get to the landing page.

Then clicked on the link on that landing page ("Additional Program Information")

When that page opens, it says "This Citi® / AAdvantage® card offer is only valid for new applicants for a Citi® / AAdvantage® account applied for pursuant to this offer and is not available to existing cardmembers or recent applicants for a Citi® / AAdvantage® credit card."

So my question remains:
Has this always been there, or is it a new change to the offer?
And is this something to be concerned about when applying for a 2nd card?
Aha ! Two links in one. Yes, if you click on the word "here", you get to an app that has the "not available" language. It also has this:
............................
Did an Admirals Club® representative refer you?

If so, enter the Referral code and/or Airport Code they provided you.
............................

Whether or not the "not available" language was there all along, I don't know. Luckily, that is not the link I used for my two apps.

But if instead of clicking on "here", you click on "Citi AA Executive Personal Mastercard, 100,000 miles", immediately following "LM225", it takes you to a decidedly different app. That app does not mention the Admirals Club, and has the "new apps" language instead of the "not available" language.

It's a bit above my pay grade on FT, but I'd think that the "here" link ought to be removed from the Wiki, lest it lure folks into using an app that will get them denied.

Last edited by Brugge; Apr 23, 2014 at 11:12 am
Brugge is offline  
Old Apr 23, 2014, 11:15 am
  #4912  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by Brugge
Aha ! Two links in one. Yes, if you click on the word "here", you get to an app that has the "not available" language. It also has this:
............................
Did an Admirals Club® representative refer you?

If so, enter the Referral code and/or Airport Code they provided you.
............................

Whether or not the "not available" language was there all along, I don't know. Luckily, that is not the link I used for my two apps.

But if instead of clicking on "here", you click on "Citi AA Executive Personal Mastercard, 100,000 miles", immediately following "LM225", it takes you to a decidedly different app. That app does not mention the Admirals Club, and has the "new apps" language instead of the "not available" language.

It's a bit above my pay grade on FT, but I'd think that the "here" link ought to be removed from the Wiki.
The reason I used the "here" link that takes you to the landing page is because I read somewhere that not everyone is getting the 100,000 miles, but instead a lessor amount. But the landing page has the 100,000 miles spelled out. So presumably it is more of a sure thing that applicants from that page will get the full 100,000 mile. The link before (Citi AA Executive Personal Mastercard, 100,000 miles) takes you to the page without any mention of how many award miles will be the signing bonus. So I worry that applying using this page might get less than 100,000 miles, as some have reported after applying for this offer (don't know what links those people used).

As a data point, I did apply a few days ago for my first card, following the "here" link, and was approved within a few minutes over the phone. Like others are reporting, I did have to shift some of my credit line, as they only offered 5k on the new card.

I'm planning to apply for a second card, but was wondering about that language I mentioned earlier on this link. I'm hoping it isn't a problem, and that I get the second card, as I need those miles to surprise my wife on her birthday with a trip!

Last edited by rje444; Apr 23, 2014 at 11:34 am Reason: edited for additional information.
rje444 is offline  
Old Apr 23, 2014, 11:53 am
  #4913  
 
Join Date: Dec 2005
Programs: AAdvantage
Posts: 54
I just applied for the 100k mile offer with a code that an Admirals Club rep gave me at BNA and was instantly approved for a $35000 credit limit.

I do have a quick question. I am leaving for Hawaii on Tuesday and would like to see if I can get my card overnighted to me so I can start working towards the $10k in spend on my trip. Does anybody know what number I should call for Customer Service to see if they can expedite my card? I was just approved via online application today.
platinum903 is offline  
Old Apr 23, 2014, 11:59 am
  #4914  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Originally Posted by PHX392
Date Point:
Citi AA Plat x2: 8/2013
Citi Exec #1: 1/29/14 Approved - miles posted
Citi Exec #2: 2/7/14 Approved - miles posted
Citi Exec #3: 4/4/14 Approved (moved cl and closed a Plat)
Citi Exec #4: 4/14/14 Approved (only 5k cl)

All four required "call us for more info" and was only asked about adding a cell number, no other questions.

Exec #4 approval makes 5 open cards with Citi (not playing the 'meet spent and close' game) and my 11th hard pull in 6-months. Credit score 779.
Which exact links did you use for 3 and 4?
frudd38 is offline  
Old Apr 23, 2014, 12:03 pm
  #4915  
 
Join Date: Mar 2013
Location: Dayton
Programs: Hilton Gold, IHG Platinum, United, AAdvantage
Posts: 223
Originally Posted by platinum903
I just applied for the 100k mile offer with a code that an Admirals Club rep gave me at BNA and was instantly approved for a $35000 credit limit.

I do have a quick question. I am leaving for Hawaii on Tuesday and would like to see if I can get my card overnighted to me so I can start working towards the $10k in spend on my trip. Does anybody know what number I should call for Customer Service to see if they can expedite my card? I was just approved via online application today.
Almost all the folks are getting their cards expedited in 2 business days. So you should be getting the card by Friday.
animesh42001 is offline  
Old Apr 23, 2014, 12:07 pm
  #4916  
 
Join Date: Feb 2014
Posts: 41
Originally Posted by Brugge
If you didn't call Recon, I'm not sure who you called. You never take just one rejection from Recon anyway. Many people have been turned down 2 or 3 times, and then got approved. Surely you've heard of HUCB; "hang up, call back". Maybe one call in the morning, and the other in the evening, so you get a different CSR and a different manager on duty.

In your case, since the time frame may be a problem, I'd wait a few more days until you are past the full 65 to call back. There are unproven rumors that the premature app stays live, and can be approved once the 65 days have passed.

Before you call decide which card you want to move come credit from, probably one you intend to cancel in the near future. Then make sure the first thing you say to the Recon CSR is "I'm guessing the reason I was turned down was because of the credit I already have with Citi. But I don't need any more credit, and I'd be happy to move some of my current CL from the card ending in xxxx to this card". The limit on HPs is to avoid people who are desperately trying to build up huge credit lines and then declare bankruptcy. So actually saying "I'm not looking for any new credit, I already have all I need" is very reassuring for the CSR.

I would not wait for the letter to come. The longer you stay denied, the more difficult that denial is to overcome. Just wait until you are certain the 65 days are up, then call again. Best of Luck !
Thanks for the advice, I'll let you know how it goes.
mikedo is offline  
Old Apr 23, 2014, 12:10 pm
  #4917  
 
Join Date: Nov 2013
Location: New York City
Posts: 186
Originally Posted by animesh42001
Almost all the folks are getting their cards expedited in 2 business days. So you should be getting the card by Friday.
Hmmm, did I get bad information? When I was approved 2 days ago, the rep said I'd receive mine by USP in 5-7 business days. I asked her about getting the card sooner, and she said cards are not sent expedited, except for replacements for lost card.
rje444 is offline  
Old Apr 23, 2014, 12:44 pm
  #4918  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rje444
Hmmm, did I get bad information? When I was approved 2 days ago, the rep said I'd receive mine by USP in 5-7 business days. I asked her about getting the card sooner, and she said cards are not sent expedited, except for replacements for lost card.
As it says in the Wiki: "Citi CSRs are clueless". This is just one more example. They also told me something like 7 days, but it came in two business days. You can't request it, it's not 100% guaranteed, but most people do get expedited.
Brugge is offline  
Old Apr 23, 2014, 1:05 pm
  #4919  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rje444
I read somewhere that not everyone is getting the 100,000 miles, but instead a lessor amount. So I worry that applying using this page might get less than 100,000 miles, as some have reported after applying for this offer (don't know what links those people used).
I haven't seen any reports like that. Was it on FT?

I have seen some reports a while back of people having gotten this card when the bonus was a lower amount, but they got what they expected, and it wasn't 100K.

There are offers right now, for the clueless, on the Citi website offering 30K for the Platinum card, and 60K for the EXEC. So if someone used those links, yes, they would get less. And then maybe complain about it when they found out they used inferior links.

Originally Posted by rje444
I need those miles to surprise my wife on her birthday with a trip!
Your wife is also applying for this card, right? I assume you know that under current Federal law both of you can apply for the same card, and for "income" you each can put down your combined total income.

If you live somewhere with multiple CVS and WM locations, you both can meet that spend in just a few days. The fees for that come out to about $110 per $10K in MS, but an extra $110 for 100K miles is such a bargain.
Brugge is offline  
Old Apr 23, 2014, 1:24 pm
  #4920  
 
Join Date: Apr 2013
Location: Newport Beach, CA
Posts: 286
Last two Citi Card(Hhonors and Exec) approvals forced me to move credit around bc I was maxed out so I'm probably gonna do a second exec but under my wife's name and use loyal3 to hit the spend req. of 10k.

If I get all the spend done in the first week, do I have two months(from app date) to cancel the card and get the $450 AF refunded? Would I also get to keep the $200 SC thus making this deal even better?

My plan is to hit the 10k spend in the first week, wait until the points post after the first statement(1-1.5 months later) and then cancel right before the 2 month mark. If points don't post before 2 months, I won't risk it and I'll just pay the AF. Another $250 for 100k pts ain't bad
wholeinone04 is offline  


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