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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 28, 2014, 11:31 am
  #256  
 
Join Date: Apr 2011
Location: BOS
Programs: Marriott, AAdvantage, United, Club Carlson
Posts: 1,687
Any info on the $200 "reimbursement"?

What does this include or even mean? i.e. If I go buy a $250 jacket at Macy's...do they give me $200?
BostonFlyer1624 is offline  
Old Jan 28, 2014, 11:33 am
  #257  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Originally Posted by BostonFlyer1624
Any info on the $200 "reimbursement"?

What does this include or even mean? i.e. If I go buy a $250 jacket at Macy's...do they give me $200?
Yes, per the T&C.

3 Eligible purchases excluded returned goods and services, cash advances, convenience checks, transferred balances, credits, fees and interest charges. Statement credits will appear on the monthly billing statement from Citi®.
thexfactor is offline  
Old Jan 28, 2014, 11:33 am
  #258  
 
Join Date: Aug 2011
Location: DFW
Programs: AA PLT, HH Gold, SPG/Marriott Gold
Posts: 1,091
Originally Posted by BostonFlyer1624
Any info on the $200 "reimbursement"?

What does this include or even mean? i.e. If I go buy a $250 jacket at Macy's...do they give me $200?
Yes. It's on your first $200 that is not returned, etc.
longhorn11 is offline  
Old Jan 28, 2014, 11:34 am
  #259  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Oh man, I jumped too early.

For those of you who are trying to bump to 100k, how are you doing it? I don't even have the card yet -- is the idea to wait for the card and then try, or some other procedure?
lkar is offline  
Old Jan 28, 2014, 11:35 am
  #260  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
For those who have SO's reluctant to call, I discovered after checking online for my status (I had already called in and the agent said she'd review), I got the infamous chat option and got the card approved there!


For those who have received the card, could you please let us know when you first statement closing date is in relation to days after being approved?
teammjs is offline  
Old Jan 28, 2014, 11:36 am
  #261  
 
Join Date: Oct 2013
Location: Orlando, FL
Programs: IHG Plat Amb, Accor Plat, HH Gold, Hyatt Plat, AA Plat
Posts: 43
Originally Posted by pricesquire
Called Re: a bonus match (I got approved for the 75k offer).

She said to fax my acct # + a copy of the offer w/ a brief description of what I want to a fax number starting with (605).
I called again as well and was told the same, but with an 877 number. I hope they do indeed honor it.
b3cobb is offline  
Old Jan 28, 2014, 11:37 am
  #262  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Originally Posted by b3cobb
I called again as well and was told the same, but with an 877 number. I hope they do indeed honor it.
Who are you guys calling and at what number?
lkar is offline  
Old Jan 28, 2014, 11:38 am
  #263  
 
Join Date: Oct 2006
Location: PHL
Programs: HH Diamond MR PLAT US Gold
Posts: 288
Thanks LM225

Quick ( may be silly ) question
When the 3 months - starts - when you approved or When you activate ??

Reason is - i am planning to apply , but wont be back home till 20th Feb , so cant start the spending till Feb-20

Thanks
-Rbn
ATWBY2020 is offline  
Old Jan 28, 2014, 11:39 am
  #264  
 
Join Date: Jun 2011
Location: New York City
Posts: 801
Originally Posted by ATWBY2020
Thanks LM225

Quick ( may be silly ) question
When the 3 months - starts - when you approved or When you activate ??

Reason is - i am planning to apply , but wont be back home till 20th Feb , so cant start the spending till Feb-20

Thanks
-Rbn
Approved.
thexfactor is offline  
Old Jan 28, 2014, 11:40 am
  #265  
 
Join Date: Oct 2013
Location: Orlando, FL
Programs: IHG Plat Amb, Accor Plat, HH Gold, Hyatt Plat, AA Plat
Posts: 43
Originally Posted by lkar
Who are you guys calling and at what number?
I just called the number on the back of the card. You'll have to wait until you receive yours, as they want your account number on the fax you have to send in.

Last edited by b3cobb; Jan 28, 2014 at 11:42 am Reason: add info
b3cobb is offline  
Old Jan 28, 2014, 11:41 am
  #266  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Originally Posted by b3cobb
I just called the number on the back of the card.
Thanks. I guess I'll wait for the card.
lkar is offline  
Old Jan 28, 2014, 11:42 am
  #267  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Called the no. on the back of the card as well. Faxing now.
pricesquire is offline  
Old Jan 28, 2014, 11:47 am
  #268  
 
Join Date: Jan 2014
Posts: 11
Applied for 100k, approved after phone call. Confirmed bonus. All is well in the world.
adjutor is offline  
Old Jan 28, 2014, 11:47 am
  #269  
 
Join Date: Feb 2006
Programs: HH Gold (again), US/UA/DL non-elite, ZE Presidents Circle, WN reluctant no fee convert.
Posts: 1,449
Originally Posted by lobo411
I think my BofA card has a $7500 credit limit and my Amazon card as a $10500 credit limit, while my Amex card is a charge card and I'm not sure what the limit is. I wonder if it would be worth trying the reconsideration number. The guy asked me to verify my income level ($23000) and my rent/mortgage payment ($0...I live at home), and they didn't ask about anything else so I figured it was probably income.

Here's my funniest credit story: when I applied for the Amex Plat, I thought they wouldn't approve me. So I put my income as $8000 or something and listed my occupation as "unemployed." I was instantly approved! And this wasn't during the credit bubble--it was 2010, when there were stories on the news about cards being cancelled by their issuers to limit risk!

Heh! Well, it's a fine line, but here's how I draw it: BofA and Chase had a finger or two in the pot, but they weren't out there minting phoney paper like Citi was.
---------------------------------
Explains why my son has easy access. His rent is 0, too. I thought that was important in the comparison.

I like the anecdotal you shared. Gives me hope that someday I will finally get that AAdvantage card that has been so elusive. I plan to keep trying. I have a $8k CL with Citi Hilton I don't need. But, I'd have to become a MS "jedi" to spend $10k in 3 months!

Last edited by jan_believes; Jan 28, 2014 at 11:54 am
jan_believes is offline  
Old Jan 28, 2014, 11:48 am
  #270  
 
Join Date: May 2013
Posts: 315
Hi guys, what's the best strategy now? Apply for 75k and ask for match upon receiving card or apply for 100k directly?
lz80521 is offline  


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