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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 28, 2014, 1:07 pm
  #301  
 
Join Date: May 2011
Location: NYC
Programs: UA 1K, AS MVP Gold, TK *Gold, HHonors Gold, SPG Plat, Marriott Plat, Hyatt Diamond
Posts: 570
Called first number and she said another dept. needs to determine how much credit I can be approved for. I asked her if that means I am approved. She hinted yes, but said couldn't confirm it.

2nd number, waited 5 mins, saw this post and hung up

3rd number, picked up right away. She said she has to have someone else look at it because she can't approve the executive card and that dept. is really busy. She also hinted that they just need to determine the credit limit number. Need to call back in a couple of hrs to confirm.

FWIW, I have 2 Citi AAs from the 2-browser trick abt 14 mts ago, a Citi AA biz card and a Citi AA Plat for July 2013.

Good luck to everybody!


EDIT: had to call the long wait number as they seem to be the right guys to approve pending apps. Someone picked up after 20 mins saying they weren't told about this deal and are entirely swarmed with folks calling in. She confirmed it saying she could only approve me for what I thought was a very, very high credit limit! Had to ask her to lower it to 15k.

Originally Posted by teddy25
called 888 209 4523, rep said to wait 7 days.

so called 800-695-5171 long wait

lastly called 866-606-2961 no wait, live rep from SD appoved it after 2 mins.

Last edited by Duffman; Jan 28, 2014 at 1:44 pm
Duffman is offline  
Old Jan 28, 2014, 1:07 pm
  #302  
 
Join Date: May 2011
Programs: US Airways Gold, Marriott Platinum, SW A List
Posts: 1,575
Originally Posted by sfmom
I read somewhere the 75,000 offer expires March 31. Is the same believed to be true for this 100k offer?
This will probably die sooner rather than later.
heyeaglefn is offline  
Old Jan 28, 2014, 1:11 pm
  #303  
 
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
I'm posting a screen shot of the landing page for future reference

click for full screen

stupidzbu is offline  
Old Jan 28, 2014, 1:17 pm
  #304  
 
Join Date: Nov 2006
Location: Bahamas
Programs: AA Plat
Posts: 958
Applied 2;45 est approved after 15min wait time on phone.
Confirmed 100k with 10k spend.
bruceba is offline  
Old Jan 28, 2014, 1:22 pm
  #305  
 
Join Date: Sep 2013
Posts: 50
Originally Posted by bruceba
Applied 2;45 est approved after 15min wait time on phone.
Confirmed 100k with 10k spend.
Same experience as bruceca, applied for the 50k Citi AA visa on 6/20 and 7/20 and confirmed the promo (100k miles for 10k spend) with CSR. Did not enter referral or airport code.
daride is offline  
Old Jan 28, 2014, 1:27 pm
  #306  
 
Join Date: Jul 2013
Location: Bay Area, CA
Programs: Hyatt Diamond, HH Diamond
Posts: 132
Just applied and was approved after about a 10min wait on the phone. I was able to verify that my offer was 100k after 10k spend as well as the $200 statement credit. As a data point I did not enter the referral or access code from the landing page.

What i did forget to ask was about the $200 statement credit and what it is good toward, general purchases or only AA purchases? Maybe someone knows?
OnTheRocks is offline  
Old Jan 28, 2014, 1:28 pm
  #307  
 
Join Date: Aug 2010
Location: Bay Area, CA
Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US
Posts: 956
Got the card. 6th AA card. Last two visas were approved in May 2013.

Had to do HUCA few times as every CSR was stating that the card is in processing and will take 24-48 hours.
iqbalt80 is offline  
Old Jan 28, 2014, 1:29 pm
  #308  
 
Join Date: Jan 2014
Location: Phoenix, AZ
Programs: DL Diamond, AS MVP Gold 75k, AA Platinum, SPG/Marriott Platinum
Posts: 93
Smile Upon calling Citi to rehash......

Originally Posted by lkar
Oh man, I jumped too early.

For those of you who are trying to bump to 100k, how are you doing it? I don't even have the card yet -- is the idea to wait for the card and then try, or some other procedure?
Well, I applied on Friday and after the "call" prompt, was approved at the 75k offer. They overnighted me the Terms/Conditions and I received today. It told me to expect my card next week. Then, needless to say, I saw this just now and was not as happy. I called the customer service # on the letter and told them that the TOC was wrong and I had the 100k offer but my TOC said 75k. They bellied up an extra 15k in miles for an additional $1500 spend in 3 months but would not do anything on the other $100 credit because I was locked in on the 75k offer. 90k for $9000 spend in 90 days. Better than I stood this morning, but would have rather spent $250 for 100k miles. Appreciate the heads up because it got me 15k more miles!
SJLandsverk is offline  
Old Jan 28, 2014, 1:30 pm
  #309  
 
Join Date: Oct 2007
Location: TBD
Posts: 840
Data point: applied online via TPG's link and was told to give their 800 number a call. I called, had the phone rep verify the offer for which I signed up, was put on hold, and the rep came back with an approval.

The 3 month spend period begins on activation.
onfo is offline  
Old Jan 28, 2014, 1:35 pm
  #310  
 
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Got approved instantly for the 100k offer. I have a citi plat business card and a citi american card from mid last year.
daprophecy is offline  
Old Jan 28, 2014, 1:38 pm
  #311  
 
Join Date: Jan 2009
Location: Bellevue, WA
Programs: UA
Posts: 281
Approved after a call. Had to wait 15 minutes for someone to pickup. Rep confirmed 100,000 miles with $200 statement credit.
jyflyer is offline  
Old Jan 28, 2014, 1:43 pm
  #312  
 
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Would a screenshot of the landing page work for documentation to get a match up to the 100k offer or does it need to be an actual document from the AC?
ncSam is offline  
Old Jan 28, 2014, 1:45 pm
  #313  
 
Join Date: Nov 2012
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold, Will never by anything with airlines
Posts: 287
Originally Posted by jyflyer
Approved after a call. Had to wait 15 minutes for someone to pickup. Rep confirmed 100,000 miles with $200 statement credit.
Same. With wait time nearly 15-16 minutes
explorer84 is offline  
Old Jan 28, 2014, 1:46 pm
  #314  
 
Join Date: Apr 2013
Posts: 202
Approved with a huge limit as well. Had to call the 866 number. CSR was super friendly. This card is a keeper.
Rick471 is offline  
Old Jan 28, 2014, 1:50 pm
  #315  
 
Join Date: Sep 2012
Location: IAH
Posts: 418
Originally Posted by teddy25
called 888 209 4523, rep said to wait 7 days.

so called 800-695-5171 long wait

lastly called 866-606-2961 no wait, live rep from SD appoved it after 2 mins.
Just approved for the 100k offer after moving some credit from an existing card. I started with the 866-606-2961 number and after she reviewed my application said I needed to call the 800-695-5171 number because I'm CitiGold client. They still refer to me as Citigold despite downgrading the checking account about 7 months ago. I did wait about 20 minutes but it was worth it. Thanks FT ^
Slickw is offline  


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