Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Citi | ThankYou Rewards
Reload this Page >

Citi AA credit cards, except Executive. (2013-2014)

Community
Wiki Posts
Search
Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
Print Wikipost

Citi AA credit cards, except Executive. (2013-2014)

Thread Tools
 
Search this Thread
 
Old Nov 9, 2014, 2:59 pm
  #5356  
 
Join Date: Oct 2010
Location: New York
Programs: United, AA, Jetblue
Posts: 114
Does churning follow the open or closed date for the card? In other words, do I count 18 months from when I open the card or close it? Thanks!
firsttimeflying is offline  
Old Nov 9, 2014, 3:07 pm
  #5357  
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by firsttimeflying
Does churning follow the open or closed date for the card? In other words, do I count 18 months from when I open the card or close it? Thanks!
Answered in the wiki.
SeeBuyFly is online now  
Old Nov 9, 2014, 3:52 pm
  #5358  
 
Join Date: Oct 2010
Location: New York
Programs: United, AA, Jetblue
Posts: 114
Thanks. So when the card was opened? Just making sure..
firsttimeflying is offline  
Old Nov 9, 2014, 4:29 pm
  #5359  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by firsttimeflying
Thanks. So when the card was opened? Just making sure..
application date.
ninim2200 is offline  
Old Nov 9, 2014, 4:31 pm
  #5360  
 
Join Date: Oct 2010
Location: New York
Programs: United, AA, Jetblue
Posts: 114
Originally Posted by ninim2200
application date.
Hmm, I don't remember the application date. If I would the CSR would they know? Otherwise, I have the date opened and use that just to be safe. What do you think?
firsttimeflying is offline  
Old Nov 9, 2014, 7:12 pm
  #5361  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by firsttimeflying
Hmm, I don't remember the application date. If I would the CSR would they know? Otherwise, I have the date opened and use that just to be safe. What do you think?
that would not work since the date the card opened is after your application date, on the other hand you can pull your free credit report and see when was your inquiry date.

Last edited by ninim2200; Nov 10, 2014 at 9:29 am
ninim2200 is offline  
Old Nov 9, 2014, 9:56 pm
  #5362  
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by firsttimeflying
Thanks. So when the card was opened? Just making sure..
The whole point of the wiki is to answer these questions so they aren't posted over and over and over, and so that different people don't give different answers (as has just happened).

Last edited by SeeBuyFly; Nov 9, 2014 at 10:03 pm
SeeBuyFly is online now  
Old Nov 10, 2014, 8:55 am
  #5363  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ninim2200
that would not work since the date the application opened is after your application date, on the other hand you can pull your free credit report and see when was your inquiry date.


Assuming an online app, the application date is the day you filled out your app, and sent it to the bank. They may or may not have waited a few days to approve your app, but the app date is the date you requested the card.

Date it was closed is irrelevant, since with Citi the prior card doesn't even have to be closed to request another one.
Brugge is offline  
Old Nov 10, 2014, 9:30 am
  #5364  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Brugge


Assuming an online app, the application date is the day you filled out your app, and sent it to the bank. They may or may not have waited a few days to approve your app, but the app date is the date you requested the card.

Date it was closed is irrelevant, since with Citi the prior card doesn't even have to be closed to request another one.
i meant to say " the date the card/account opened is after the date of the application" so he should use the date of the application to be accurate. he can also list his dates and we will give an input if he can apply or not.
ninim2200 is offline  
Old Nov 10, 2014, 10:56 am
  #5365  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by firsttimeflying
Does churning follow the open or closed date for the card? In other words, do I count 18 months from when I open the card or close it? Thanks!
Originally Posted by firsttimeflying
Hmm, I don't remember the application date. If I would the CSR would they know? Otherwise, I have the date opened and use that just to be safe. What do you think?
You are overthinking it. There is no 18 months. There's 12 to 18 to 26 months. In other words, there's nothing magic about the day it crosses 18 months. It's just the peak point in a bell curve (created from tons of data points over the years).

So you're safer waiting till 18.5 months or 19 months. Unless you were stuck in a 4501-T (IRS form) mess, your approval date was probably within a week or at most two of your application date. To be safe, use the approval date since that is later, but to be safe count a bit more than 18 months anyway!
sdsearch is offline  
Old Nov 10, 2014, 10:59 am
  #5366  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by ninim2200
i meant to say " the date the card/account opened is after the date of the application" so he should use the date of the application to be accurate. he can also list his dates and we will give an input if he can apply or not.
I still don't understand. If you want to be safe with a clock that says "at least this long", isn't it safer to start counting from a later date rather than an earlier date? And so isn't it safer to start counting from the approval date (which is later) rather than the application date (which is earlier)?

Now, if the discussion was about a minimum spend, is that is clock that says "no longer than", it's opposite then (you want to err on the early side then). But this is discussion about the churn clock, and it seems to be you want to err on the late side here.

Remember, Citi has issues with counting days / months correctly, so that last thing you want to do is try to time a Citi churn cycle down to the hour.
sdsearch is offline  
Old Nov 10, 2014, 12:11 pm
  #5367  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by sdsearch
I still don't understand. If you want to be safe with a clock that says "at least this long", isn't it safer to start counting from a later date rather than an earlier date? And so isn't it safer to start counting from the approval date (which is later) rather than the application date (which is earlier)?

Now, if the discussion was about a minimum spend, is that is clock that says "no longer than", it's opposite then (you want to err on the early side then). But this is discussion about the churn clock, and it seems to be you want to err on the late side here.

Remember, Citi has issues with counting days / months correctly, so that last thing you want to do is try to time a Citi churn cycle down to the hour.
may be i said it wrong, sorry for any confusion. I just know that citi looks at application dates not approval dates. I have been using 61-63 days instead of 65 when i applied in the last few months and i guess i am cutting it close. i always went with application dates, and i have an excel sheet for all my applications so i can keep track of all my dates. so far its been working fine for me.
ninim2200 is offline  
Old Nov 10, 2014, 2:46 pm
  #5368  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by Panache
Hi all!

My GF in years past went too far with CC debt and entered one of those credit card counseling programs. She has now (as of this week) sent in the final payments to pay off the debt, which included a Citi card. Because she has no more debt, her FICO score is 810. Thanks to me she has learned her ways and I've had her as AU on a Chase United card for some months.

I am trying for both of us to get the Citi AA and the soon-to-be defunct US Airways cards so we can have a large bank of miles next year once they merge for travel to Asia in 2016, hopefully in biz class!

However, she tried applying this morning for the AA card and got denied. A call to the recon line said her old accounts were flagged delinquent when she entered the counseling so the new card cannot be approved.

After reviewing her account it turned out the final $20 payment to get the balance to zero hadn't cleared yet.

She thinks b/c card got denied, she can apply again once delinquent account is closed and at zero balance. So, my question is: can she try applying again next week once the old delinquent account is zero? Or call the recon line again? Or is this a moot point and she needs to stay away from Citi for a while?

She did get instant approval for a Carlson Visa....

Would maybe a better strategy be to apply to the US Air card and an Amex card that transfers to AA?

TIA for any advice/experiences.
The important thing is what is on your credit report, not when you make your final payment to Citi. Even more so, I am not sure if Citi keeps track of your delinquencies on their own outside of the credit bureaus. You could simply call them and ask. Say - how do you keep track of this delinquency, is it from my credit report? If they say yes (most likely) then you have to wait several years before it falls off (7 years) the report. So even though you are current, your report could be showing that previous bad payment and that stays on there for a while. I would suggest posting on a credit bureau forum like myfico.com or perhaps here if there is a section on credit reporting.
starbuk is offline  
Old Nov 10, 2014, 3:46 pm
  #5369  
 
Join Date: Nov 2010
Location: SFO/SJC
Posts: 226
Originally Posted by Brugge
What part of YMMV didn't you understand?
Oh, I'm not surprised, just a bit disappointed, and wanted to provide another data point. Also, this would have been my third time applying for the same Citi AA card with a significant bonus, so I'm not really mad.
Daggett76 is offline  
Old Nov 10, 2014, 7:13 pm
  #5370  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by ninim2200
may be i said it wrong, sorry for any confusion. I just know that citi looks at application dates not approval dates. I have been using 61-63 days instead of 65 when i applied in the last few months and i guess i am cutting it close. i always went with application dates, and i have an excel sheet for all my applications so i can keep track of all my dates. so far its been working fine for me.
Ah, I see your issue. You are (erronoeusly) assuming they use the same thing for the 65 day clock as for the 18 month clock.

But the 65 day clock is from the credit department "guts", while the AA clock is from much higher up (specific to AA, and perhaps even only to some types of AA cards). And the 65 day clock is a limit on applications (accpeted or denied), while the AA clock is about approved applications only.

So even though the 65 day clock is about application timing limits and thus is measure from application to application, that doesn't mean the (12 to) 18 (to 26) month clock is measure that way, because it doesn't have to do with applications, only approvals. (Denied applictions reset the 65 day clock, but don't reset the 12/18/26 month clock.)

And while you can know when an application is as soon as it's made, and thus an appliation clock can use the application date, you can't know whether an application was approved until the approval date, and that's why an approved card clock has to use the approval date.
sdsearch is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.