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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 10, 2017, 9:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 4, 2017, 12:12 am
  #16  
 
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,653
Originally Posted by patrick.barnes
Except for that it doesn't...

It was fairly obvious that the 100k offer wasn't a long term thing. They'll probably start doing targeted 100k mailers and what not just like Amex with the Plat.

It's unclear to me how this is a devaluation...
It's not devaluation, IMO, which is why I was quoting Critterlynn's statement that killing the 100K bonus sign up is not a devaluation.
txpenny is offline  
Old Jan 4, 2017, 7:29 am
  #17  
 
Join Date: Jul 2010
Posts: 2,108
Is this the notice of despair?

My Experian/Fico score is 740 and TransUnion is 716 but both need to be updatedto reflect a credit account that I've since closed. I probably should have waited to apply...

"Thanks for applying.
We need to review your application a little longer.

We'll let you know our decision in writing as soon as we can. If we approve your application, you'll receive your card in the mail in 7-10 business days. Please don't resubmit your application.

Thanks for choosing Chase Sapphire ReserveSM."

Application was sent via iPhone, if that makes any difference. Anyone know whether that factors?

How long do I need to wait before reapplying, assuming a denied letter is pending?
OliverB is offline  
Old Jan 4, 2017, 7:33 am
  #18  
 
Join Date: Jul 2010
Posts: 2,108
I'm well under 5/24 btw. I have a Freedom card in my name and I'm a long-standing AU on both Reserve (formerly CSP) and Ink. No other cards through Chase.
OliverB is offline  
Old Jan 4, 2017, 7:58 am
  #19  
 
Join Date: May 2015
Posts: 135
Originally Posted by OliverB
I'm well under 5/24 btw. I have a Freedom card in my name and I'm a long-standing AU on both Reserve (formerly CSP) and Ink. No other cards through Chase.
I got the same message when I applied online. I called recon 25 minutes later and within 10 minutes I got approved. They said they didn't instantly approve me because they wanted to verify my identity. But the reasoning for that message could vary. I'd call recon anyway and ask what's up. Good luck
meraki is offline  
Old Jan 4, 2017, 7:59 am
  #20  
 
Join Date: Jul 2010
Location: 718
Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 967
Originally Posted by OliverB
I'm well under 5/24 btw. I have a Freedom card in my name and I'm a long-standing AU on both Reserve (formerly CSP) and Ink. No other cards through Chase.
Just call Chase retention line and ask them to review your application
zzrayzz is offline  
Old Jan 4, 2017, 8:39 am
  #21  
 
Join Date: Jul 2010
Posts: 2,108
Originally Posted by zzrayzz
Just call Chase retention line and ask them to review your application

Retention or reconsideration?

I thought that the general consensus for pending Reserve applications was to avoid calling in.
OliverB is offline  
Old Jan 4, 2017, 9:04 am
  #22  
 
Join Date: Jul 2010
Posts: 2,108
Update: I decided to take your advice and call in. I was initially declined based on "too many credit cards" which was clearly an error as I have 3 cards to my name spanning 4 years, and I'm an AU on 2 others. Long story short, I provided some basic info and got approved for a 10k line after approx. 7-8 mins into reconsideration process. Thanks so much for the sound advice!! I'm very happy that I decided to call in rather than let it ride out, as I wouldn't have gotten approved otherwise.
OliverB is offline  
Old Jan 4, 2017, 11:33 am
  #23  
 
Join Date: Dec 2009
Programs: United 1K, Frontier 100K, Hilton Diamond, IHG Diamond/ Ambassador/ Milestoner
Posts: 569
12Jan last day for 100k points.

http://www.cnbc.com/2017/01/04/jpmor...s-in-half.html

edit: sorry missed the post on prior page about devaluation.
pretzlaff is offline  
Old Jan 4, 2017, 12:56 pm
  #24  
 
Join Date: Jul 2016
Location: Dallas, TX
Programs: WN A-List Pref, Hilton Diamond, Marriott Gold, IHG Plat
Posts: 460
Originally Posted by OliverB
I thought that the general consensus for pending Reserve applications was to avoid calling in.
Yes, that is the consensus, but you could call the automated line to confirm whether you're getting the 7-10 day message there. Unless others can confirm, that should still signal a denial letter will be coming your way.
roundtree is offline  
Old Jan 4, 2017, 3:22 pm
  #25  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by pretzlaff
Applications must have dried up. This is an obvious attempt to drive in business by orchestrating press coverage to publicize a fake deadline that makes headlines:

Jan. 12 will be the last day that people can earn it by applying for the card online, though people who apply at a bank branch will still be able to get the bonus until March 12. You need not be a current bank customer to apply at a branch, according to a bank spokeswoman, Ashley E. Dodd, who confirmed the changes.
mia is offline  
Old Jan 4, 2017, 3:33 pm
  #26  
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Originally Posted by mia
Applications must have dried up. This is an obvious attempt to drive in business by orchestrating press coverage to publicize a fake deadline that makes headlines:
It's not fake. Hows it fake? It's warning everyone that this is your last chance.

It's better than the surprise announcement that southwest did for companion pass.

Sheesh. People are never happy. A warning and u call it fake. No warning and you're all pissed off.
RedElmo is offline  
Old Jan 4, 2017, 3:36 pm
  #27  
 
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Originally Posted by roundtree
Yes, that is the consensus, but you could call the automated line to confirm whether you're getting the 7-10 day message there. Unless others can confirm, that should still signal a denial letter will be coming your way.
My wife got the denial letter after the 7-10 message.

She called because we showed her at 4/24.
They had a car loan classified wrong so they changed it and approved her.
jjmiller69 is offline  
Old Jan 4, 2017, 3:40 pm
  #28  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by RedElmo
It's not fake. Hows it fake?.
It's fake because the real deadline is 60 days later.
mia is offline  
Old Jan 4, 2017, 3:57 pm
  #29  
Original Poster
 
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Originally Posted by mia
It's fake because the real deadline is 60 days later.
100k online apps will cease on Jan 12.

100k in-branch apps will cease on Mar 12. Will everyone who applies in-branch post Jan 12 be offered 100k bonus?
Troopers is offline  
Old Jan 4, 2017, 4:01 pm
  #30  
 
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Originally Posted by mia
It's fake because the real deadline is 60 days later.

True but a lot of people don't live next to a Chase branch. If most people have to drive 200+ miles, they're probably not going to apply.
Critterlynn is offline  


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