Please post your Radisson Rewards Elite experiences
Jan 2, 2013, 10:47 am
#91
Join Date: Jun 2012
Location: Oslo
Programs: SAS EBG, IHG Spire Amb, CCG
Posts: 591
This review is based on two single night stays.
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson Blu Edvardian, Heathrow, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, received deluxe. On second stay the receptionist even mentioned my Gold status. The deluxe is a little bit bigger than then standard.
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Not required
In-Room Welcome Gift – Maybe, one bottle of water, but not sure this was because of my status.
How are the rooms?
Good size, all basic amenities, nice décor. Everything you want of an airport hotel stay.
What was good and what was bad?
Received one of two connecting room on second stay, the door was not well isolated and you could hear the TV and conversations from the other room.
Ordered full dinner roomservice on one of the stays, the food was both good and reasonable priced.
The free local buses to T1, T2 and T3 depart very frequent (3 lines), but there’s (AFAIK) only one line to T5 which passes every 20/30 minute depending on time of day.
The building does not have very good thermal isolation so if you want to avoid freezing in the winter you must blast the AC to max temperature and speed.
The breakfast is good.
Value for money or Gold Points? Would you return?
Yes. If I need an airport hotel at Heathrow.
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson Blu Edvardian, Heathrow, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, received deluxe. On second stay the receptionist even mentioned my Gold status. The deluxe is a little bit bigger than then standard.
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Not required
In-Room Welcome Gift – Maybe, one bottle of water, but not sure this was because of my status.
How are the rooms?
Good size, all basic amenities, nice décor. Everything you want of an airport hotel stay.
What was good and what was bad?
Received one of two connecting room on second stay, the door was not well isolated and you could hear the TV and conversations from the other room.
Ordered full dinner roomservice on one of the stays, the food was both good and reasonable priced.
The free local buses to T1, T2 and T3 depart very frequent (3 lines), but there’s (AFAIK) only one line to T5 which passes every 20/30 minute depending on time of day.
The building does not have very good thermal isolation so if you want to avoid freezing in the winter you must blast the AC to max temperature and speed.
The breakfast is good.
Value for money or Gold Points? Would you return?
Yes. If I need an airport hotel at Heathrow.
Jan 2, 2013, 10:58 am
#92
Join Date: Jun 2012
Location: Oslo
Programs: SAS EBG, IHG Spire Amb, CCG
Posts: 591
This review is based on one two nigh stay.
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
The Mayfair, Radisson Blu Edvardian, London, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard king and received same.
Did you receive elite benefits?
Complimentary Room Upgrade - No
Early Check In/Late Check Out - Checked in two hours early and also asked for and received a one hour late check out. Don't think my status played a part though.
In-Room Welcome Gift – A first no, but when I asked they sent a standard gift of water, fruits and a box of very nice chocolate.
How are the rooms?
Very good size for London, large bathroom with both shower and a bathtub with a TV. The bed was very comfortable.
What was good and what was bad?
The breakfast is good.
Good and friendly service.
The spa was bit disappointing, the hot stone massage was good but the common areas where small, and there was no pool or jaguzzi. We even had to wait to get a warm chair before our treatment.
Value for money or Gold Points? Would you return?
Yes. Maybe.
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
The Mayfair, Radisson Blu Edvardian, London, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard king and received same.
Did you receive elite benefits?
Complimentary Room Upgrade - No
Early Check In/Late Check Out - Checked in two hours early and also asked for and received a one hour late check out. Don't think my status played a part though.
In-Room Welcome Gift – A first no, but when I asked they sent a standard gift of water, fruits and a box of very nice chocolate.
How are the rooms?
Very good size for London, large bathroom with both shower and a bathtub with a TV. The bed was very comfortable.
What was good and what was bad?
The breakfast is good.
Good and friendly service.
The spa was bit disappointing, the hot stone massage was good but the common areas where small, and there was no pool or jaguzzi. We even had to wait to get a warm chair before our treatment.
Value for money or Gold Points? Would you return?
Yes. Maybe.
Jan 2, 2013, 1:06 pm
#93
Join Date: Feb 2010
Location: Warsaw
Programs: M&M GOLD, SPG Plat, HH Gold, PC Plat, GPP Gold, BW Diamond, FB
Posts: 28
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson Blu WARSAW Poland
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, received business with all additional amenities
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Yes
In-Room Welcome Gift – chocolates
How are the rooms?
OK but without wow effect
What was good and what was bad?
Good breakfast, quite old room - at least my impression
Value for money or Gold Points? Would you return?
Yes. One of the cheapest hotels with that quality in Warsaw
Gold
Where did you stay? (Brand, Location, Country)
Radisson Blu WARSAW Poland
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, received business with all additional amenities
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Yes
In-Room Welcome Gift – chocolates
How are the rooms?
OK but without wow effect
What was good and what was bad?
Good breakfast, quite old room - at least my impression
Value for money or Gold Points? Would you return?
Yes. One of the cheapest hotels with that quality in Warsaw
Jan 8, 2013, 12:26 pm
#94
Join Date: Aug 2006
Location: MUC (home), DUS (office), XXX (customer)
Programs: LH, AB, SPG, CC, Sixt, EC
Posts: 6,334
I stayed with a friend over New Years (4 nights)
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Ambassador Paris L'opera
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked business room and received suite (booking with points)
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Checked in three hours early and also got late check out (we took 5pm but were offered 6pm)
In-Room Welcome Gift – Not a typical gift. The elite package or list of perks was a full page of stuff that they gave us at check-in. We were of course allowed to use the roof top lounge, we got two bottles of water from the mini bar each day, ....
How are the rooms?
The shape of the entrance area was rather bizarre. The suite has a very nice living room with a comfortable sitting area. The TVs in both rooms were rather small, the bed was awesome and probably the best I ever slept in. My friend even wrote to the hotel afterwards and asked for the model. The bathroom was dissapointing, very small. Also, in a suite I expect to have two toilets, not just one.
What was good and what was bad?
All staff was very friendly and accomodating. Description of the room above.
The breakfast was really dissapointing, especially for that kind of a hotel. First morning we had it in the lounge that is a little more cozy but with a very limited choice. Downstairs, it is a zoo and the food wasn't really anything to write home about either.
I expect a pool for such a hotel which they don't have.
Value for money or Gold Points? Would you return?
Yes. Maybe. I would never pay for the hotel with money though, it is way overpriced....
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Ambassador Paris L'opera
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked business room and received suite (booking with points)
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Checked in three hours early and also got late check out (we took 5pm but were offered 6pm)
In-Room Welcome Gift – Not a typical gift. The elite package or list of perks was a full page of stuff that they gave us at check-in. We were of course allowed to use the roof top lounge, we got two bottles of water from the mini bar each day, ....
How are the rooms?
The shape of the entrance area was rather bizarre. The suite has a very nice living room with a comfortable sitting area. The TVs in both rooms were rather small, the bed was awesome and probably the best I ever slept in. My friend even wrote to the hotel afterwards and asked for the model. The bathroom was dissapointing, very small. Also, in a suite I expect to have two toilets, not just one.
What was good and what was bad?
All staff was very friendly and accomodating. Description of the room above.
The breakfast was really dissapointing, especially for that kind of a hotel. First morning we had it in the lounge that is a little more cozy but with a very limited choice. Downstairs, it is a zoo and the food wasn't really anything to write home about either.
I expect a pool for such a hotel which they don't have.
Value for money or Gold Points? Would you return?
Yes. Maybe. I would never pay for the hotel with money though, it is way overpriced....
Jan 11, 2013, 9:22 am
#95
Join Date: Jan 2013
Location: Helsinki, Finland
Programs: BAEC Silver, HHonors Gold, IHG Ambassador
Posts: 217
Radisson Blu Royal, Helsinki, Finland
- What is your Club Carlson status?
Gold Elite
- Where did you stay?
Radisson Blu Royal, Helsinki, Finland
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Standard Room booked, got Business Room upgrade to 7th floor.
- Did you receive elite benefits?
Yes, Room upgrade. Late Check In/Check Out was not requested, In room welcome gift was two bars of Fazer chocolate and two drink coupons (each suitable for a choice of soft drink, bottle of fresh water, beer or glass of wine). Coupon could also be used for mini bar.
- How are the rooms?
Pretty ok. Simple but stylish. No wow factor but pleasant enough.
- What was good and what was bad?
Location is excellent. Service was efficient and good. No bad things to say.
- Value for money or Gold Points? Would you return?
Was booked with Gold Elite WKEGOLD fare and esp. considering the location and price, I think its quite good value for money in Helsinki. I wouldn't mind booking the same room again.
Gold Elite
- Where did you stay?
Radisson Blu Royal, Helsinki, Finland
- Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
- Which room did you book and which upgrade did you receive?
Standard Room booked, got Business Room upgrade to 7th floor.
- Did you receive elite benefits?
Yes, Room upgrade. Late Check In/Check Out was not requested, In room welcome gift was two bars of Fazer chocolate and two drink coupons (each suitable for a choice of soft drink, bottle of fresh water, beer or glass of wine). Coupon could also be used for mini bar.
- How are the rooms?
Pretty ok. Simple but stylish. No wow factor but pleasant enough.
- What was good and what was bad?
Location is excellent. Service was efficient and good. No bad things to say.
- Value for money or Gold Points? Would you return?
Was booked with Gold Elite WKEGOLD fare and esp. considering the location and price, I think its quite good value for money in Helsinki. I wouldn't mind booking the same room again.
Jan 15, 2013, 7:15 am
#96
Join Date: Oct 2012
Location: UK
Programs: BA Silver, Marriott Titanium, Accor Plat, IHG Diamond
Posts: 651
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson Blu Falconer Hotel & Conference Center, Copenhagen, DK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked basic room, got upgraded to Business Class Junior Suite on 15th floor (best room category available)
Did you receive elite benefits?
We got 2 drink vouchers for the bar and a room upgrade (that included free breakfast)
Late check out granted (14:30, didn't need or ask for later check out)
How are the rooms?
Good room, nice view of the city, 2 bathrooms
What was good and what was bad?
The free breakfast was really appreciated
There were no bath salts for the bath
We checked in late as I arrived with a late flight to CPH, and the receptionist didn't really know what he was doing, just told us that we were upgraded but didn't know much else, so we had to ask the next day about the breakfast
There is a direct metro train from the airport, really convenient
Value for money or Gold Points? Would you return?
Great value for money, booked the 2 for 1 rate. Would return if ever I need a place in CPH
Gold
Where did you stay? (Brand, Location, Country)
Radisson Blu Falconer Hotel & Conference Center, Copenhagen, DK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked basic room, got upgraded to Business Class Junior Suite on 15th floor (best room category available)
Did you receive elite benefits?
We got 2 drink vouchers for the bar and a room upgrade (that included free breakfast)
Late check out granted (14:30, didn't need or ask for later check out)
How are the rooms?
Good room, nice view of the city, 2 bathrooms
What was good and what was bad?
The free breakfast was really appreciated
There were no bath salts for the bath
We checked in late as I arrived with a late flight to CPH, and the receptionist didn't really know what he was doing, just told us that we were upgraded but didn't know much else, so we had to ask the next day about the breakfast
There is a direct metro train from the airport, really convenient
Value for money or Gold Points? Would you return?
Great value for money, booked the 2 for 1 rate. Would return if ever I need a place in CPH
Last edited by Ikaz; Jan 16, 2013 at 4:43 am
Jan 15, 2013, 5:43 pm
#97
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Park Inn, Belfast, UK
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Park Inn, Belfast , UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, got business room which is 50% larger
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Checked in 11:00
In-Room Welcome Gift - Yes, dressing gown and slippers and chocolate bar and water
How are the rooms?
Modern and Park Inn bright!
What was good and what was bad?
Good: Hotel is right in the city centre
Bad: No express check out
Value for money or Gold Points? Would you return?
Yes. With a cash for points rate of 5,000 points and £40.50 for a stay it's very good value.
Concierge
Where did you stay? (Brand, Location, Country)
Park Inn, Belfast , UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, got business room which is 50% larger
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Checked in 11:00
In-Room Welcome Gift - Yes, dressing gown and slippers and chocolate bar and water
How are the rooms?
Modern and Park Inn bright!
What was good and what was bad?
Good: Hotel is right in the city centre
Bad: No express check out
Value for money or Gold Points? Would you return?
Yes. With a cash for points rate of 5,000 points and £40.50 for a stay it's very good value.
Jan 15, 2013, 5:50 pm
#98
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Radisson Blu, Cardiff, UK
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu, Cardiff, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, got business room
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Arrived at 13:00 but room not ready until 14:30
In-Room Welcome Gift - Yes, magificent fruit platter with chocolate flakes and a baked meringue and water
How are the rooms?
Modern I was on 20th floor and had a fantastic view
What was good and what was bad?
Good: Hotel is right in the city centre
Bad: Noisy there seemed to be a group of friends staying on that floor and they came back late and woke me up
Value for money or Gold Points? Would you return?
Yes. I got a weekend extend 2 for 1 deal so the whole weekend cost only £79 - very good value
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu, Cardiff, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard, got business room
Did you receive elite benefits?
Complimentary Room Upgrade - Yes
Early Check In/Late Check Out - Arrived at 13:00 but room not ready until 14:30
In-Room Welcome Gift - Yes, magificent fruit platter with chocolate flakes and a baked meringue and water
How are the rooms?
Modern I was on 20th floor and had a fantastic view
What was good and what was bad?
Good: Hotel is right in the city centre
Bad: Noisy there seemed to be a group of friends staying on that floor and they came back late and woke me up
Value for money or Gold Points? Would you return?
Yes. I got a weekend extend 2 for 1 deal so the whole weekend cost only £79 - very good value
Jan 16, 2013, 4:24 am
#99
Join Date: Jan 2013
Posts: 14
Park Inn MEN Arena, Manchester, UK
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Park Inn MEN Arena, Manchester, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No.
Which room did you book and which upgrade did you receive?
Booked standard, got standard
Did you receive elite benefits?
Complimentary Room Upgrade - No
Early Check In/Late Check Out - not requested
In-Room Welcome Gift - No
Complimentary breakfast - n/a as breakfast was included in the rate
Recognition of elite membership - No
How are the rooms? Ok
What was good and what was bad?
Good: Location
Bad: Breakfast area very crowded in the mornings
Value for money or Gold Points? Would you return?
Considering the better located Radisson Blu and the ignorance of the staff towards ClubCarlson membership, I wouldn't return
Concierge
Where did you stay? (Brand, Location, Country)
Park Inn MEN Arena, Manchester, UK
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No.
Which room did you book and which upgrade did you receive?
Booked standard, got standard
Did you receive elite benefits?
Complimentary Room Upgrade - No
Early Check In/Late Check Out - not requested
In-Room Welcome Gift - No
Complimentary breakfast - n/a as breakfast was included in the rate
Recognition of elite membership - No
How are the rooms? Ok
What was good and what was bad?
Good: Location
Bad: Breakfast area very crowded in the mornings
Value for money or Gold Points? Would you return?
Considering the better located Radisson Blu and the ignorance of the staff towards ClubCarlson membership, I wouldn't return
Jan 16, 2013, 4:36 am
#100
Join Date: Jan 2013
Posts: 14
Radisson Blu Marina, New Delhi, India
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Marina, New Delhi, India
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked deluxe, after pointing out that I am a concierge member received upgrade to presidential suite
Did you receive elite benefits?
Complimentary Room Upgrade - yes
Early Check In/Late Check Out - early check-in yes: since the suite was still occupied at the time of arrival, was allocated a deluxe room at first and subsequently moved
In-Room Welcome Gift - yes
Complimentary breakfast - n/a as breakfast was included in the rate
Recognition of elite membership - Only after pointing out the fact of being a concierge member
How are the rooms? Modern deluxe rooms and new bathrooms in an old colonial buildings. Windows cannot be openened.
What was good and what was bad?
Good: Excellent location directly at Connaught Place, Upgrade to presidential suite
Bad: Air condition was too cold and could not be set to warm the room, despite pointing it out 3 times nothing was done to change it or mitigate the problem
Value for money or Gold Points? Would you return?
There are better hotels with similar pricing in the area (The Lalit, Janpath hotel, etc.), so will probably not return.
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Marina, New Delhi, India
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked deluxe, after pointing out that I am a concierge member received upgrade to presidential suite
Did you receive elite benefits?
Complimentary Room Upgrade - yes
Early Check In/Late Check Out - early check-in yes: since the suite was still occupied at the time of arrival, was allocated a deluxe room at first and subsequently moved
In-Room Welcome Gift - yes
Complimentary breakfast - n/a as breakfast was included in the rate
Recognition of elite membership - Only after pointing out the fact of being a concierge member
How are the rooms? Modern deluxe rooms and new bathrooms in an old colonial buildings. Windows cannot be openened.
What was good and what was bad?
Good: Excellent location directly at Connaught Place, Upgrade to presidential suite
Bad: Air condition was too cold and could not be set to warm the room, despite pointing it out 3 times nothing was done to change it or mitigate the problem
Value for money or Gold Points? Would you return?
There are better hotels with similar pricing in the area (The Lalit, Janpath hotel, etc.), so will probably not return.
Last edited by AlwaysNie; Jan 16, 2013 at 4:43 am
Jan 16, 2013, 4:41 am
#101
Join Date: Jan 2013
Posts: 14
Nice marketing brochure to handover after bad ClubCarlson experience
Will add a hardcopy of this to my baggage every time I travel going forward ...
http://www.carlson.com/cdc-cms/pdf/H...son-4-1-11.pdf
http://www.carlson.com/cdc-cms/pdf/H...son-4-1-11.pdf
Jan 18, 2013, 8:53 am
#102
Join Date: Oct 2011
Programs: SPG Plat, PC Plat, HHonors Gold, Club Carlson Gold, Best Western Diamond
Posts: 21
Originally Posted by AlwaysNie:20057444
What is your Club Carlson status?
Gold
[B]Where did you stay? (Brand, Location, Country)
radisson Detroit Bloomfield Hills
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No
Which room did you book and which upgrade did you receive?
Booked Standard room, Upgraded To A Balcony With A Door That Didnt Close All The Way And was sealed with duct tape
Did you receive elite benefits?
Complimentary Room Upgrade - i guess
Early Check In/Late Check Out - early check-in not needed
In-Room Welcome Gift - no
Complimentary breakfast - no
Recognition of elite membership - No
How are the rooms? large blood stain on the floor, balcony door didn't close or latch and was sealed with duct tape.
What was good and what was bad?
Good: the workout room and the front desk staff
Bad: Everything else
Value for money or Gold Points? Would you return?
would only return to watch the place burn down.
Gold
[B]Where did you stay? (Brand, Location, Country)
radisson Detroit Bloomfield Hills
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
No
Which room did you book and which upgrade did you receive?
Booked Standard room, Upgraded To A Balcony With A Door That Didnt Close All The Way And was sealed with duct tape
Did you receive elite benefits?
Complimentary Room Upgrade - i guess
Early Check In/Late Check Out - early check-in not needed
In-Room Welcome Gift - no
Complimentary breakfast - no
Recognition of elite membership - No
How are the rooms? large blood stain on the floor, balcony door didn't close or latch and was sealed with duct tape.
What was good and what was bad?
Good: the workout room and the front desk staff
Bad: Everything else
Value for money or Gold Points? Would you return?
would only return to watch the place burn down.
Jan 29, 2013, 1:38 pm
#103
Join Date: Oct 2012
Programs: BA Gold, Club Carlson Concierge, Hilton Gold, ICHG Platinum
Posts: 50
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Style Hotel Vienna
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard king received junior Suite
Did you receive elite benefits?
Complimentary Room Upgrade - yes to a suite
Early Check In/Late Check Out - not required.
In-Room Welcome Gift – Yes a quarter bottle of champagne
How are the rooms?
Very nice, large corner room with lounge and bedroom, absolutely massive bathroom with separate shower
What was good and what was bad?
The breakfast was good they gave my wife a free breakfast too, great location and very happy
Good and friendly service.
Value for money or Gold Points? Would you return?
Yes. Definately
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Style Hotel Vienna
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked standard king received junior Suite
Did you receive elite benefits?
Complimentary Room Upgrade - yes to a suite
Early Check In/Late Check Out - not required.
In-Room Welcome Gift – Yes a quarter bottle of champagne
How are the rooms?
Very nice, large corner room with lounge and bedroom, absolutely massive bathroom with separate shower
What was good and what was bad?
The breakfast was good they gave my wife a free breakfast too, great location and very happy
Good and friendly service.
Value for money or Gold Points? Would you return?
Yes. Definately
Feb 1, 2013, 4:50 am
#104
Join Date: Jun 2012
Location: Oslo
Programs: SAS EBG, IHG Spire Amb, CCG
Posts: 591
This review is based on a week long stay in for three persons in three rooms.
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson Martinique on Broadway, New York City, USA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked Martinique Club Level initially, received executive room. I'm not sure if that's really an upgrade as I paid for a upgrade to queen suite (20$/night). Did not receive discount on upgrade.
Did you receive elite benefits?
Complimentary Room Upgrade - Yes/maybe
Early Check In/Late Check Out - Got late check-out for one room (14:00)
In-Room Welcome Gift - Yes, cake in all rooms. Got drink vouchers for all rooms aswell, not sure if thats in the rate or because of status.
How are the rooms?
We all stayed in suites. The king/queen suits are two rooms seperated by double door. I would guess 30m2-45m2. The rooms are carpetted and haven't been renovated in a while. In my room the wardrobe door was broken. Acceptable bathroom size for NYC hotels (3,5m2).
The third room was the penthouse suite, which in itself is not very impressive, but the atrium with a direct view to Empire State building is a redeeming feature. The Penthouse is exposed to noise from the elevators. Would never pay anything near the full rate for the penthouse.
What was good and what was bad?
Good:
Good rate, decent room, good enough breakfast (15$ value) in one of the restaurants, good WiFi.
Bad:
Nothing in particular, but the in my opinion the hotel is a 3.5 star hotel so adjust your expectation based on that.
Value for money or Gold Points? Would you return?
Yes, but very rate dependant.
What is your Club Carlson status?
Gold
Where did you stay? (Brand, Location, Country)
Radisson Martinique on Broadway, New York City, USA
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.
Which room did you book and which upgrade did you receive?
Booked Martinique Club Level initially, received executive room. I'm not sure if that's really an upgrade as I paid for a upgrade to queen suite (20$/night). Did not receive discount on upgrade.
Did you receive elite benefits?
Complimentary Room Upgrade - Yes/maybe
Early Check In/Late Check Out - Got late check-out for one room (14:00)
In-Room Welcome Gift - Yes, cake in all rooms. Got drink vouchers for all rooms aswell, not sure if thats in the rate or because of status.
How are the rooms?
We all stayed in suites. The king/queen suits are two rooms seperated by double door. I would guess 30m2-45m2. The rooms are carpetted and haven't been renovated in a while. In my room the wardrobe door was broken. Acceptable bathroom size for NYC hotels (3,5m2).
The third room was the penthouse suite, which in itself is not very impressive, but the atrium with a direct view to Empire State building is a redeeming feature. The Penthouse is exposed to noise from the elevators. Would never pay anything near the full rate for the penthouse.
What was good and what was bad?
Good:
Good rate, decent room, good enough breakfast (15$ value) in one of the restaurants, good WiFi.
Bad:
Nothing in particular, but the in my opinion the hotel is a 3.5 star hotel so adjust your expectation based on that.
Value for money or Gold Points? Would you return?
Yes, but very rate dependant.
Feb 1, 2013, 5:26 am
#105
Join Date: Oct 2011
Location: ORD, MKE
Programs: Bonvoy LT Gold, Hilton Silver, Hyatt Discoverist, Hertz PC, National EE
Posts: 710
Park Plaza Orchid, Tel Aviv, IL
.- What is your Club Carlson status?
Gold
- Where did you stay?
Park Plaza Orchid, Tel Aviv, IL
- Were you happy with the hotel/stay?
I feel I got a fair value for what I paid, but I now wish I'd have spent more to stay at a nicer hotel.
- Which room did you book and which upgrade did you receive?
Booked Basic Single, received Superior with (partial) sea view.
Also received free breakfast and access to Executive Lounge.
- Did you receive elite benefits?
Complimentary Room Upgrade: Yes
Late Check Out: No (claimed hotel was full)
In-Room Welcome Gift: Personalized welcome letter and bottle of water
- How are the rooms? Small but adequate for one person, slightly upscale but otherwise basic
- What was good and what was bad?
Good: generous free amenities (free WiFi, international calls, bikes, business center, etc), nice location near the beaches, decent hot breakfast buffet with omelette station, small but decent lounge, both with nice sea views.
Bad: Bed had seen better days.
- Value for money or Gold Points?
Overall, they bill themselves as 4*, perhaps because of the amenities, but it is more like 3* compared to a true 4* like the Sheraton up the road. That being said, thanks to the upgrades I feel I got fair value for what I paid compared to what the Sheraton was charging.
Would you return? Depends on my travel budget. If I had the money I'd go to the Sheraton. It was okay but not a place to be stuck for 3 days of bad weather.
Gold
- Where did you stay?
Park Plaza Orchid, Tel Aviv, IL
- Were you happy with the hotel/stay?
I feel I got a fair value for what I paid, but I now wish I'd have spent more to stay at a nicer hotel.
- Which room did you book and which upgrade did you receive?
Booked Basic Single, received Superior with (partial) sea view.
Also received free breakfast and access to Executive Lounge.
- Did you receive elite benefits?
Complimentary Room Upgrade: Yes
Late Check Out: No (claimed hotel was full)
In-Room Welcome Gift: Personalized welcome letter and bottle of water
- How are the rooms? Small but adequate for one person, slightly upscale but otherwise basic
- What was good and what was bad?
Good: generous free amenities (free WiFi, international calls, bikes, business center, etc), nice location near the beaches, decent hot breakfast buffet with omelette station, small but decent lounge, both with nice sea views.
Bad: Bed had seen better days.
- Value for money or Gold Points?
Overall, they bill themselves as 4*, perhaps because of the amenities, but it is more like 3* compared to a true 4* like the Sheraton up the road. That being said, thanks to the upgrades I feel I got fair value for what I paid compared to what the Sheraton was charging.
Would you return? Depends on my travel budget. If I had the money I'd go to the Sheraton. It was okay but not a place to be stuck for 3 days of bad weather.