Radisson Blu Marina, New Delhi, India
What is your Club Carlson status?
Concierge
Where did you stay? (Brand, Location, Country)
Radisson Blu Marina, New Delhi, India
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes
Which room did you book and which upgrade did you receive?
Booked deluxe, after pointing out that I am a concierge member received upgrade to presidential suite
Did you receive elite benefits?
Complimentary Room Upgrade - yes
Early Check In/Late Check Out - early check-in yes: since the suite was still occupied at the time of arrival, was allocated a deluxe room at first and subsequently moved
In-Room Welcome Gift - yes
Complimentary breakfast - n/a as breakfast was included in the rate
Recognition of elite membership - Only after pointing out the fact of being a concierge member
How are the rooms? Modern deluxe rooms and new bathrooms in an old colonial buildings. Windows cannot be openened.
What was good and what was bad?
Good: Excellent location directly at Connaught Place, Upgrade to presidential suite
Bad: Air condition was too cold and could not be set to warm the room, despite pointing it out 3 times nothing was done to change it or mitigate the problem
Value for money or Gold Points? Would you return?
There are better hotels with similar pricing in the area (The Lalit, Janpath hotel, etc.), so will probably not return.
Last edited by AlwaysNie; Jan 16, 2013 at 4:43 am