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Old Mar 20, 17, 5:40 am   #1
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Join Date: Apr 2002
Posts: 4,083
Your emails from BAEC

Hello all, please indulge an old hand...

A dear friend of mine is conducting some research into how loyalty programmes communicate with their members. She is particularly interested to see emails from airline programmes relating to:

* moving up a tier
* moving down a tier
* warnings than your miles may expire

If you have any copies of such emails that you felt able to email to ffp.expert@gmail.com I (and she) would be very grateful.

Obviously, strip out any personal info including account number. This email address is controlled by me, and I will strip out your email address before forwarding on to my pal.

The only relevant email I could find in my own archive was one a couple of years ago about my promotion to bronze (ahem). Do BA actually email you to let you know you're moving down? And / or have miles about to expire?
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