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Old Oct 31, 2016, 6:44 am
  #436  
 
Join Date: Jul 2010
Location: CGN
Programs: ALL MAJOR FFP AND FSP
Posts: 321
Originally Posted by amigoflyer
So the diamond e-mail service did also just answer.
The answer was in portoguese however what they told me is:

If match was in 2015 the next evaluation is March 17.
If match was in 2016 the next evaluation is March 18.

If a downgrad occurs the next category will be given.
Diamond -> Gold
Gold -> Silver

So it's definite :-)
Could you please share or PM the email address for the Diamond e-mail service you mentioned? I am Diamond but can't seem to find which email address to use.

Thanks!
ldnhlj is offline  
Old Nov 22, 2016, 5:22 pm
  #437  
 
Join Date: Jan 2013
Location: Wellington
Programs: QF OWE, NZ EP, Le Club Gold, HH Silver
Posts: 74
Any idea on whether the downgraded status will be valid until March 2018 or 2019 (if card expires on March 2017)?
Perk is offline  
Old Nov 22, 2016, 7:44 pm
  #438  
 
Join Date: Sep 2009
Programs: SPG Plat, AE*E, Hyatt Diamond, AAdv, BA Exec
Posts: 257
Ok a little bit annoyed.

I have been crediting all my flights to Amigo.

Recently took yyz-sfo-syd (yyz-sfo on AC business, sfo-syd on UA business).

the air canada flight has not posted. the united flight posted as follows:
Index Activity Date Flight Class Flown Class Ticket Number Activity Description RedeemableMiles Earned StatusMiles Earned
1 19.11.2016 UA9863 Z C 0862294750652 SFO - SYD SAN FRANCISCO-SYDNEY 0 6,000

the important item here is that redeemable miles are showing as 0. Also the status miles are coming as 6000. the distance between sfo and syd is 7417 (http://www.gcmap.com/mapui?P=sfo-syd). Also, the UA miles for discounted business should be at 100%.

So, I am wondering how I can request 1) my status miles be corrected to 7400 and my redeemable miles be updated?
toflyer is offline  
Old Nov 22, 2016, 10:02 pm
  #439  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Originally Posted by toflyer
Ok a little bit annoyed.

I have been crediting all my flights to Amigo.

Recently took yyz-sfo-syd (yyz-sfo on AC business, sfo-syd on UA business).

the air canada flight has not posted. the united flight posted as follows:
Index Activity Date Flight Class Flown Class Ticket Number Activity Description RedeemableMiles Earned StatusMiles Earned
1 19.11.2016 UA9863 Z C 0862294750652 SFO - SYD SAN FRANCISCO-SYDNEY 0 6,000

the important item here is that redeemable miles are showing as 0. Also the status miles are coming as 6000. the distance between sfo and syd is 7417 (http://www.gcmap.com/mapui?P=sfo-syd). Also, the UA miles for discounted business should be at 100%.

So, I am wondering how I can request 1) my status miles be corrected to 7400 and my redeemable miles be updated?
Call them.
miamiflyer8 is online now  
Old Nov 23, 2016, 2:37 am
  #440  
 
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 706
Originally Posted by toflyer
Ok a little bit annoyed.

I have been crediting all my flights to Amigo.

Recently took yyz-sfo-syd (yyz-sfo on AC business, sfo-syd on UA business).

the air canada flight has not posted. the united flight posted as follows:
Index Activity Date Flight Class Flown Class Ticket Number Activity Description RedeemableMiles Earned StatusMiles Earned
1 19.11.2016 UA9863 Z C 0862294750652 SFO - SYD SAN FRANCISCO-SYDNEY 0 6,000

the important item here is that redeemable miles are showing as 0. Also the status miles are coming as 6000. the distance between sfo and syd is 7417 (http://www.gcmap.com/mapui?P=sfo-syd). Also, the UA miles for discounted business should be at 100%.

So, I am wondering how I can request 1) my status miles be corrected to 7400 and my redeemable miles be updated?
The 6000 miles are correct. It's not crediting according to distance but zones you fly to.
Mict is online now  
Old Nov 24, 2016, 1:06 am
  #441  
 
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Originally Posted by amigoflyer
So the diamond e-mail service did also just answer.
The answer was in portoguese however what they told me is:

If match was in 2015 the next evaluation is March 17.
If match was in 2016 the next evaluation is March 18.

If a downgrad occurs the next category will be given.
Diamond -> Gold
Gold -> Silver

So it's definite :-)
Thank you very much for posting this! I look forward to another year of Star Gold Status! I've gotten a lot out of my status this year, much more than I expected. And it will give me a chance to credit enough to Amigo that I might even be able to redeem these miles.

Originally Posted by toflyer
So, I am wondering how I can request 1) my status miles be corrected to 7400 and my redeemable miles be updated?
I agree with the above that calling is best. But if you don't want to call, you might try the retroclaim request form on the website. Just put in your flight and in the notes request the redeemable miles be updated.
CPMaverick is offline  
Old Dec 12, 2016, 5:33 pm
  #442  
 
Join Date: Dec 2013
Location: dark side of the moon
Programs: papa card, UA 1K
Posts: 707
Hey, has anyone had success status matching to Amigo recently? - I emailed them a couple of months ago and no response - I'm trying to match my dad who is COPA platinum to AMIGO.
ermintrude is offline  
Old Dec 15, 2016, 3:08 am
  #443  
 
Join Date: Sep 2016
Posts: 96
Originally Posted by perk
any idea on whether the downgraded status will be valid until march 2018 or 2019 (if card expires on march 2017)?
'18 .
amigoflyer is offline  
Old Dec 19, 2016, 10:09 pm
  #444  
 
Join Date: Jan 2014
Posts: 742
Any email to get luggage tags/ card? I only credited one flight to them this year but my friend credited 0 and got tags like in april... Annoying to have to give them my number at UA clubs every time even tho *G is reflected on the bp. This issue does not happen at LX/LH lounges.
moops380 is offline  
Old Dec 27, 2016, 5:45 am
  #445  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Do you have some sort of grace period of your status?
miamiflyer8 is online now  
Old Dec 28, 2016, 10:35 am
  #446  
 
Join Date: Aug 2012
Posts: 668
I did a status match about a year ago to Diamond, and finally got my card and luggage tags today! The card is good for another 3 months. Better late than never, I guess.
I'm in South Korea.
erik19283 is offline  
Old Dec 29, 2016, 10:16 am
  #447  
 
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
Originally Posted by erik19283
I did a status match about a year ago to Diamond, and finally got my card and luggage tags today! The card is good for another 3 months. Better late than never, I guess.
I'm in South Korea.
I got mine last week! After I had given up all hope. it was mailed Dec 5th.

I did go over 5 flights credited (No Avianca flights) in October, I thought that might have something to do with it....
CPMaverick is offline  
Old Dec 30, 2016, 9:55 am
  #448  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by moops380
Any email to get luggage tags/ card?
Try [email protected]

Originally Posted by erik19283
I did a status match about a year ago to Diamond, and finally got my card and luggage tags today! The card is good for another 3 months. Better late than never, I guess.
I'm in South Korea.
Now wouldn't you believe it, but I got my coveted diamond card/bagtags too today. That took only 14 months (although mailed end of November this year) ...

So, to the always hard-working Amigo-team; much obliged & a Happy New Year


Snacky
Snacky is offline  
Old Dec 30, 2016, 9:59 am
  #449  
 
Join Date: Jan 2013
Location: CKH
Posts: 575
Originally Posted by miamiflyer8
Do you have some sort of grace period of your status?
Through March the following year.


Snacky
Snacky is offline  
Old Dec 31, 2016, 1:58 am
  #450  
 
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
I got mine as well.
bodory is offline  


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