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Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

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Old Jan 8, 2014, 8:56 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mooper
Read this primer first

  • In the Amex Membership Rewards family, both the Consumer and Business versions of the Platinum and Centurion cards qualify for a $200 airline credit. The Premier Rewards Gold (PRG) card is eligible for a $100 airline credit.
  • You must click here to select Delta as your enrolled airline before you make a reimbursable purchase, else the benefit won't apply. The feature is activated immediately upon airline designation.
  • If you've selected DL in the past and don't wish to change airlines, there's no need to select again; current selection rolls into future years until modified.
  • Reported reimbursed incidental charges have included baggage and other service fees, award and change fees (incl standby, SDC), taxes, in-flight purchases (not WiFi), lounge access fees, EC upgrade (seat assignment) fees, priority boarding fees, Delta mileage booster fees, and DL eGift Cards/eCerts (see section below). Charges not posted by Delta (e.g., partners) are not eligible. Note that the Global Entry fee reimbursement is a separate benefit in addition to the $200 Delta incidentals reimbursement.The T&Cs state the eligible charges, but YMMV, so don't call and ask.
  • The credit is per account, not per card. If the main account has authorized users with additional cards, eligible charges may still be made on those cards, but they'll count jointly towards the same account limit.
  • Credits are capped per calendar year, meaning you could tap the full amount on Dec 31st and again on Jan 1st in the extreme. Transaction date, not posting date, determines the year.
  • You will get a partial credit to bring your total annual reimbursements to the limit exactly if a qualifying charge takes you past the limit.
  • Credit posting delays range from several business days (typical) to several weeks (seen in Oct 2015). The T&Cs state that it could take up to four weeks, so wait at least that long before worrying, and certainly don't contact Amex prematurely. After four weeks, if you've read this Wiki carefully and posted here seeking assistance but the credit still has not arrived, consider chatting with Amex online. Politely mention the "Delta extras" you thought would be reimbursed within four weeks and they'll handle it.

eGift Card (eCert) details

  • Delta eGift Cards (eCerts) qualify for reimbursement. The name on the eCerts doesn't matter and need not match your card, but you must purchase using an eligible Amex card and meet the other criteria detailed in this Wiki.
  • Denominations over $50 will not generate the credit. Multiple $50 eCerts will. The smallest denomination available is $50.
  • To order, use this direct link to the eGift cert order page, or navigate via Delta.com>Shop>eGift Certificate.
  • No need to place separate orders using multiple carts/checkouts. By adding multiple certs to one order (e.g., 4 x $50), even though they are in the same cart, the certs will post as separate transactions and still generate a credit for each.
  • eCert purchases may initially authorize (show pending) as ticket purchases before posting to (finalize on) your statement. Multiple-eCert orders may authorize the combined value as a single pending ticket purchase. Don't worry. They will later post as separate eCert charges in the qualifying amounts.
  • eCerts are generated instantly, but the codes are not valid for use until 72 hours after purchase, so don't order expecting to use them in a pinch.
  • A maximum of three eCerts may be redeemed per online transaction. Splitting a round-trip into two one-ways will allow you to use additional eCerts.


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Airline fee $200/$100 reimbursement reports: DL only [2011 - 2015]

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Old May 24, 2013, 7:41 pm
  #331  
Suspended
 
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
Originally Posted by jk2
I tried $200 (charge posted 5/4). The credit had never appeared.
If u call AMEX, they can usually do a manual adjustment.
gv111 is offline  
Old May 25, 2013, 6:21 pm
  #332  
 
Join Date: Nov 2011
Posts: 766
Can you use more than one certificate on a single ticket?
THEsocalledfan is offline  
Old May 25, 2013, 6:47 pm
  #333  
 
Join Date: Nov 2012
Posts: 175
Originally Posted by THEsocalledfan
Can you use more than one certificate on a single ticket?
Yes, at least according to the t&c. You are allowed 3 eGift certs or 3 eGift cards per ticket. For some reason you cannot combine certs with cards.

Since it appears you can get the airline fee reimbursement for only $50 eGifts, it seems that you can apply up to $150 worth of reimbursed eGift certs/cards toward any taxes or surcharges.

Again, no experience here (except for getting the fee reimbursement). Just going by the plain language of the t&c appearing on the certs.

Originally Posted by gv111
If u call AMEX, they can usually do a manual adjustment.
I don't think that's the case, tho' no harm trying. Gift cards and certs are exclusions under the t&c. It's just that the $50 variety seem to be falling through the cracks.

Last edited by mia; May 26, 2013 at 5:03 pm Reason: Combine consecutive replies
MrMoonlight is offline  
Old May 28, 2013, 11:29 am
  #334  
 
Join Date: Jan 2012
Location: Oregon
Posts: 28
Originally Posted by squa89
Anyone had success with e-gift certificates of denominations lower than $200?
Tried $100 on May 16th and credit has not posted. Looks like I will go back and try $50.
jpgisbd is offline  
Old May 28, 2013, 11:46 am
  #335  
 
Join Date: Nov 2011
Posts: 766
Originally Posted by jpgisbd
Tried $100 on May 16th and credit has not posted. Looks like I will go back and try $50.
And if the $50 works, please post or PM those of us interested.
THEsocalledfan is offline  
Old May 30, 2013, 8:49 am
  #336  
 
Join Date: Feb 2005
Location: LGA
Programs: DL Plat, CO/UA Gold, SPG Plat, Hilton Diamond, Marriott Silver
Posts: 68
Originally Posted by THEsocalledfan
And if the $50 works, please post or PM those of us interested.
Any results on the $50?
squa89 is offline  
Old May 30, 2013, 10:34 am
  #337  
 
Join Date: Nov 2012
Posts: 175
Originally Posted by squa89
Any results on the $50?
In the past three weeks I'm 2 for 2 on the $50 eCard, 0 for 1 on $95.

It seems that the only denomination of eGift that will generate an airline fee credit is $50.
MrMoonlight is offline  
Old May 30, 2013, 10:44 am
  #338  
jk2
 
Join Date: Dec 2010
Posts: 1,516
Originally Posted by MrMoonlight
In the past three weeks I'm 2 for 2 on the $50 eCard, 0 for 1 on $95.

It seems that the only denomination of eGift that will generate an airline fee credit is $50.
The same from me. $50 eGC is reimbursed in 2 days. My $200 eGC wasn't automatically reimbursed, but I sent a SM to AMEX and they did it manually. YMMV.

Am I correct that I cannot combine eGC with CC to purchase a DL ticket? If yes, how then I can use $50 eGC? Tickets cost more.
jk2 is offline  
Old May 30, 2013, 10:49 am
  #339  
 
Join Date: Nov 2012
Posts: 175
Originally Posted by jk2
The same from me. $50 eGC is reimbursed in 2 days. My $200 eGC wasn't automatically reimbursed, but I sent a SM to AMEX and they did it manually. YMMV.

Am I correct that I cannot combine eGC with CC to purchase a DL ticket? If yes, how then I can use $50 eGC? Tickets cost more.
T&C say you can use up to 3 eGift cards, or 3 eGift certs, but not in combination with each other. And that's per ticket. But you can indeed use them with a credit card. (The old T&C, cited by a blogger, prevented you from doing so).

Not to sound stupid, but how do you send a SM?
MrMoonlight is offline  
Old May 30, 2013, 10:52 am
  #340  
jk2
 
Join Date: Dec 2010
Posts: 1,516
Originally Posted by MrMoonlight
T&C say you can use up to 3 eGift cards, or 3 eGift certs, but not in combination with each other. And that's per ticket. But you can indeed use them with a credit card. (The old T&C, cited by a blogger, prevented you from doing so).

Not to sound stupid, but how do you send a SM?
From your AMEX account, click on "Contact Us".
jk2 is offline  
Old May 30, 2013, 11:44 am
  #341  
 
Join Date: Nov 2011
Posts: 766
My read of the current card landscape is that the Mercedes Card is the best one to get since 50K for $475 spend. Anyone disagree with this?

This new benefit, may finally make me pull the trigger as I should be able to buy 8 certificates in Dec/Jan. and offset some flying costs......
THEsocalledfan is offline  
Old Jun 3, 2013, 12:42 pm
  #342  
 
Join Date: Dec 2011
Posts: 33
So I called DL and they said the EC fee, even if booked separately, would be refunded if the ticket was cancelled in 24 hours.

Is this just bad info from a rep? I'll call again to confirm, but if someone else wants to as well, it would be nice to clarify the new language.
Remember is offline  
Old Jun 10, 2013, 3:41 pm
  #343  
 
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
Just purchased a $50 Delta gift card today online. I will update everyone as to how long it takes for reimbursement.
alrvd83 is offline  
Old Jun 13, 2013, 2:45 pm
  #344  
 
Join Date: Sep 2011
Location: L.A.
Programs: Marriott Lifetime Titanium Elite, Delta Diamond, IHG Diamond Ambassador, Hertz President's Circle
Posts: 1,135
I received my statement credit for the $50 gift certificate today...fast!
alrvd83 is offline  
Old Jul 8, 2013, 8:54 pm
  #345  
 
Join Date: Oct 2008
Location: MCO
Posts: 92
Purchased $50 gift card from DL website on 7/4. Statement credit on 7/7.
Joe758 is offline  


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