Flying (domestic, mid-con) F but denied lounge access!!!
Aug 12, 2017, 10:51 am
#16
Join Date: Jun 2010
Location: ROC/NYC/MSP/LAX/HKG/SIN
Posts: 3,212
Can anyone please explain to me the obsurd rules around how I'm not allowed lounge acces when flying First.
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
Domestic premium cabin used to be called AA Domestic First. It is called First, but coded as business class for better inventory alignment with international segments.
Besides reading the link, in domestic, if you wanted to get the AA lounge, you must be flying:
JFK-LAX/SFO
MIA-LAX
Anything else in domestic will not qualify. If you are coming from INTL OneWorld ticket as OneWorld Sapphire/Emerald, and traveling to MCO on the same day, then you would have access.
Aug 12, 2017, 10:58 am
#17
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
Aug 12, 2017, 11:02 am
#18
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
Well I've never flown first / up the front and been denied access to a lounge of some description.
i will never waste my money on AA first ever again, please tell me why anyone would waste money on a premium ticket for a non premium service!
i might as well just have flown with a low cost carrier. The o let advantage for paying 4 times the cost is a slightly larger seat. An absolute joke!
i will never waste my money on AA first ever again, please tell me why anyone would waste money on a premium ticket for a non premium service!
i might as well just have flown with a low cost carrier. The o let advantage for paying 4 times the cost is a slightly larger seat. An absolute joke!
I would pay maybe $150 more per segment for domestic first class (and I do), but I wouldn't pay 4x as much.
Are you posting from a cell phone (due to the grammatical mistakes, repeated exclamation points, etc.)?
Aug 12, 2017, 11:19 am
#19
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
Judging from the posting history OP has flown BA and may have had lounge access with First and CW tickets. What you get with US airlines is more space, some in-flight catering, a baggage allowance and early boarding. It is up to the buyer to decide if that justifies the price.
Aug 12, 2017, 11:42 am
#20
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
OP, you are wrong, period. You were correctly denied lounge access.
Aug 12, 2017, 12:34 pm
#21
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
You could purchase lounge access and since this seems to be the only thing that matters to you, you can save money by travelling economy class and purchasing a lounge membershio with whichever carrier best meets your needs
Aug 12, 2017, 12:43 pm
#22
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
Same thing happened to us in May on a first class flight to PDX from JFK (thru PHX). I just expected lounge access was included...now I know. I researched and saw all (most?) domestic carriers have the same policy. So, after not ranting and raving about it here, we just found a table at one of the terminal restaurants for lunch :P.
Aug 12, 2017, 12:48 pm
#23
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Aug 12, 2017, 12:59 pm
#24
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Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Which has absolutely nothing to do with the OP's issue as lounge access wasn't granted before the change either.
Aug 12, 2017, 1:02 pm
#25
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Ironically, was delayed entry into the PHX A Admrial's Club because there was a non-English speaking couple in front of me who couldn't understand why their domestic Business Class ticket didn't grant them entry into the lounge. The AAngel at the entry did a good job politely telling them no.
Aug 12, 2017, 1:20 pm
#26
Join Date: Jul 2002
Location: coastal Croatia
Programs: BAEC Gold, M&M Senator
Posts: 2,181
As "just a lowly blue" with BA you are not entitled to lounge access based on status (neither are Bronze Exec Club members) and as has been pointed out many times, US carriers do not allow lounge access based on the class of ticket except for a few transcontinental routes and also except for Alaska Airlines. Gold or Silver EC status will get you in; Gold gets you into the Flagship Lounges (there are only a few of these--more coming--but they are nice) and Silver gets you into the Admirals Club. Or you can buy a membership. If you are based in Europe, you are probably used to a different system but that's life in these here United States. You also can't use the AA clubs if you are an unaccompanied minor even if your ticket or status otherwise qualifies you to enter.
Aug 12, 2017, 1:32 pm
#27
Join Date: Sep 2008
Posts: 7,875
I hate stupid posts like this. So, with the "un-bundling" of bags and other things did airfare come down?
Aug 12, 2017, 1:32 pm
#28
Join Date: Aug 2015
Programs: AA PLT PRO, Hilton Diamond, Marriott Plt. Premier
Posts: 587
I have seen this quite a bit at PHX, I think that AC has seats almost right beside the AAngels ??? Anyway at that one I have seen/heard at least 1 person a visit be told no sorry you can't come in even with a 1st class ticket.
Aug 12, 2017, 1:34 pm
#29
Join Date: Sep 2008
Posts: 7,875
Ironically, was delayed entry into the PHX A Admrial's Club because there was a non-English speaking couple in front of me who couldn't understand why their domestic Business Class ticket didn't grant them entry into the lounge. The AAngel at the entry did a good job politely telling them no.
Aug 12, 2017, 1:35 pm
#30
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
