Flying (domestic, mid-con) F but denied lounge access!!!
Aug 12, 2017, 9:41 am
#1
Original Poster
Join Date: Dec 2007
Programs: Just a lowly Blue ;(
Posts: 1,780
Flying (domestic, mid-con) F but denied lounge access!!!
Can anyone please explain to me the obsurd rules around how I'm not allowed lounge acces when flying First.
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
Aug 12, 2017, 9:44 am
#2
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Can anyone please explain to me the obsurd rules around how I'm not allowed lounge acces when flying First.
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
Aug 12, 2017, 9:49 am
#3
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,929
US airline lounges use a membership model for access. Class of service access is for international and a few transcontinental routes. Status access is available, in the case of AA, for those with Sapphire or higher status on Oneworld airlines other than AA itself.
AA domestic First is really Business except for a few transcontinental routes and the ticketing classes were changed to reflect this last January.
AA domestic First is really Business except for a few transcontinental routes and the ticketing classes were changed to reflect this last January.
Aug 12, 2017, 9:52 am
#4
Original Poster
Join Date: Dec 2007
Programs: Just a lowly Blue ;(
Posts: 1,780
So why does my ticket clearly state first
Aug 12, 2017, 9:53 am
#5
Join Date: Apr 2010
Programs: AA EXP 6MM, Hilton Diamond
Posts: 265
Can anyone please explain to me the obsurd rules around how I'm not allowed lounge acces when flying First.
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
i purchased three F tickets JFK to MCO a year ago, we've just arrived at JFK and they've denied me access to the lounge stating that I'm not flying first it's business even though my ticket states first and that first customers don't get lounge access only business.
how can an airline that sells tickets as first then not allow lounge access!!!????
is this right? If so it will be the last time I ever pay extra money to fly first with AA no perks I might as well have saved hundreds per seat and booked economy or jet blue etc
https://www.aa.com/i18n/travel-info/...lub-access.jsp
Aug 12, 2017, 9:54 am
#6
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
The rules are really quite simple. A domestic front cabin ticket (excluding JFK-LAX/SFO markets) does not entitle you to club access. If it did, they'd be more crowded than they already are.
The only domestic airline that is an exception to this rule is Alaska Airlines.
The only domestic airline that is an exception to this rule is Alaska Airlines.
Aug 12, 2017, 9:58 am
#7
Original Poster
Join Date: Dec 2007
Programs: Just a lowly Blue ;(
Posts: 1,780
Well I've never flown first / up the front and been denied access to a lounge of some description.
i will never waste my money on AA first ever again, please tell me why anyone would waste money on a premium ticket for a non premium service!
i might as well just have flown with a low cost carrier. The o let advantage for paying 4 times the cost is a slightly larger seat. An absolute joke!
i will never waste my money on AA first ever again, please tell me why anyone would waste money on a premium ticket for a non premium service!
i might as well just have flown with a low cost carrier. The o let advantage for paying 4 times the cost is a slightly larger seat. An absolute joke!
Aug 12, 2017, 10:01 am
#8
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Join Date: Mar 2001
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Well I've never flown first / up the front and been denied access to a lounge of some description.
i will never waste my money on AA first ever again, please tell me why anyone would waste money on a premium ticket for a non premium service!
i might as well just have flown with a low cost carrier. The o let advantage for paying 4 times the cost is a slightly larger seat. An absolute joke!
i will never waste my money on AA first ever again, please tell me why anyone would waste money on a premium ticket for a non premium service!
i might as well just have flown with a low cost carrier. The o let advantage for paying 4 times the cost is a slightly larger seat. An absolute joke!
Lounge access is not included.
Period.
Spend your money accordingly. ^
Aug 12, 2017, 10:02 am
#9
Join Date: Sep 2011
Location: SFO
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Don't let it ruin your day, you'll soon be at the Happiest Place on Earth!
Aug 12, 2017, 10:25 am
#11
Join Date: Nov 2006
Programs: AA EXP
Posts: 28
My take is that he has flown first before and has managed to get into lounges even though he shouldn't have previously, but is upset now that the rule is being enforced.
Aug 12, 2017, 10:28 am
#12
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Aug 12, 2017, 10:30 am
#13
Join Date: Mar 2003
Location: NYC/PSP
Programs: AA EXP, A3 Gold
Posts: 4,106
I kind of understand where the OP is coming from. Everywhere else in the world a premium class ticket gets you lounge access. Only in the US it doesn't. I'm guessing the OP is Europe based.
It really does suck, though. In the US you get a bigger seat but no lounge access. In Europe you get lounge access but a horrible seat. Asia seems to get it right, where you get both a bigger seat and lounge access.
It really does suck, though. In the US you get a bigger seat but no lounge access. In Europe you get lounge access but a horrible seat. Asia seems to get it right, where you get both a bigger seat and lounge access.
Aug 12, 2017, 10:38 am
#14
Join Date: Nov 2015
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Posts: 449
I kind of understand where the OP is coming from. Everywhere else in the world a premium class ticket gets you lounge access. Only in the US it doesn't. I'm guessing the OP is Europe based.
It really does suck, though. In the US you get a bigger seat but no lounge access. In Europe you get lounge access but a horrible seat. Asia seems to get it right, where you get both a bigger seat and lounge access.
It really does suck, though. In the US you get a bigger seat but no lounge access. In Europe you get lounge access but a horrible seat. Asia seems to get it right, where you get both a bigger seat and lounge access.