Dec 26, 2012, 9:58 pm
Last edit by: JDiver
TSA Pre-Check / PreCheck Known Traveler program for AA FFs (consolidated)
You are eligible to be selected (on a flight-by-flight basis) for TSA PreCheck expedited screening if:
- You are a frequent American Airlines flyer that have been invited by American Airlines to participate and followed the instructions on the email to accept, or/and
- You participate in a "Trusted Traveler" program (Global Entry, NEXUS, SENTRI and/or TSA PreCheck application program) and have entered your "Known Traveler ID" in the reservation
- If you're using your AAdvantage number, you can enter the "Known Traveler ID" in the Personal Information and Password tab of My Account) so it will auto-populate in all new reservations bearing the AAdvantage number made anywhere
- If your reservation doesn't have your AAdvantage number, you can retrieve it and add the "Known Traveler ID" to it. The method is not very intuitive: on AA.com click on my trips, then on view all, then on find my reservation and enter either the record locator (if you know it), or the flight information using the AA operating flight number (not any eventual codeshare number from another airline).
- Your Secure Flight Information (name, sex, DOB) in the reservation must match the one with the program (except for "middle" or other names, which are ignored) (name on ticket does not matter)
- You will find your "Known Traveler ID" on the GOES website or on your program's card, under the name "PASSID". It is either 9 digits or the letters TT plus 7 digits
NOTE: 20 May 2016: "Today’s announcement makes a total of 16 carriers that participate in TSA Pre✓®: Aeromexico, Air Canada, Alaska Airlines, Allegiant, American Airlines, Cape Air, Delta Air Lines, Etihad Airways, Hawaiian Airlines, JetBlue Airways, Seaborne Airlines, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.
Passengers who are eligible for TSA Pre✓® include: members of the TSA Pre✓® application program, U.S. Customs and Border Protection (CBP) Trusted Traveler program, Global Entry, and Canadian citizens who are members of CBP’s NEXUS program. TSA Pre✓® is also available for U.S. Armed Forces service members, including those serving in the U.S. Coast Guard, Reserves and National Guard."
Link
How it works
In the Pre-Check lane, you no longer need to remove the following items:
- Shoes (some, such as steel-toed shoes, may require removal)
- 3-1-1 compliant bag from your carry-on (all liquid restrictions still apply)
- Laptop from your bag (if electronics are stacked on top of each other, they require removal)
- Light outerwear or jacket
- Belt (large belt buckles may require removal)
- Pre-Check Lanes are WTMD only-- No NoS in use
LOCATIONS
Link to FlyerGuide Wiki listing of American Airlines (only) PreCheck checkpoints.
Link to FT thread AA Airport / Concourse TSA PreCheck - Hours [only] (may not be current)
See also post 1 of this thread. (It contains much additional info in the Moderator's Note.)
NOTE: PreCheck is changing to a Trusted Traveler (GE/NEXUS/SENTRI) -like program, where anyone will be able apply and pay USD $85 (online or at a PreCheck enrollment center), be vetted for approval, present proof of identification and be fingerprinted at a PreCheck enrollment center (IAD and IND, opening Fall 2013, will be thie first), and be granted PreCheck status for five years from that time. It will not be airline - or airline status - tied.
"Current PreCheck participants, including those eligible via a CBP Trusted Traveler Program such as Global Entry, will continue to receive PreCheck eligibility. Participants who opted-in through their airline frequent flyer program may want to consider applying for PreCheck, as they are more likely to be selected for PreCheck expedited screening more often if they are vetted via the PreCheck application process." Link.
Trusted Traveler (Global Entry, Nexus, Sentri) and Having Problems with PreCheck?
If you belong to one of the Trusted Traveler Programs listed above, you may run into issues getting PreCheck clearance if your Secure Flight Data is not an exact match to the data that you entered into your application on the GOES (Global Online Enrollment System) website when you applied for your TT membership.
For example, if your airline account has Bob Jones, but your GOES account has Bob James Jones, then the TSA may not be associating your information properly when it "decides" who can and can not have access. Additionally, if your PASS ID # (listed above in the screen-shots) is not an exact match, there will be a mismatch when TSA processes your information, and you will not receive PreCheck.
To ensure you receive PreCheck on all flights (domestic & internatioal), be sure to ensure the information in your AA profile is accurate. The name on the ticket does not matter- the "Secure Flight Data" is what is used to determine PreCheck status.
Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the
(lower right wiki corner)TSA Pre✓® / PreCheck / Pre Check Issues, Changes, etc.
Known issues:
- Not every airport or terminal offers the TSA Pre✓® program
- TSA Pre✓® may have limited or irregular hours or closed at times without notice
- TSA Pre✓® members are still be subject to random selection for intensified screening
- TSA Pre✓® program has changed from an airline elite invitation program to a fee-based program with certain screening requirements
- If one's TSA Pre✓® status is from the pilot invitation program and one doesn't have a Known Traveler Number ("KTN"), TSA Pre✓® status may not carry on to another airline and one may experience increasing denials (not having the TSA Pre✓® printed on boarding pass and being sent to the regular TSA screening queues
Link to TSA Application Program and TSA Pre✓® program information, links
Changes to TSA Pre✓®
TSA Pre✓® was originally offered by certain airlines to their elite status members. These TSA Pre✓® members do not have a Known Traveler Number from a USDHS trusted traveler program (GOES / Global Entry, NEXUS, SENTRI or the new $85 fee based TSA Pre✓® Application Program offered to the flying public with 5 year renewal), making TSA Pre✓® status portability challenging. See the DHS Trusted Traveler programs listing and comparison chart here. Please read the following:
From American Airlines, April 2015:
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:For more information on TSA Pre✓®, visit tsa.gov/tsa-precheck.
This month, the Transportation Security Administration (TSA) is making changes to the TSA Pre✓® Trusted Traveler Program that will impact which travelers receive expedited screening. If you're not already a member of one of the Trusted Traveler programs like Global Entry or the TSA Pre✓® Application Program, you will probably see a decline in how often you receive expedited screening, even if you've previously "opted-in" through a frequent flyer program.
The best way to increase your chances of receiving TSA Pre✓® on a regular basis is to register for a Trusted Traveler Program with the Department of Homeland Security at dhs.gov/tt. Once you receive your Known Traveler Number (KTN) from TSA, be sure you update your AAdvantage profile.
To add your KTN to your AAdvantage profile:
- Login to your account on aa.com and select My Account from the AAdvantage menu
- Within My Account, go to the Information and Password tab
- Add your Customs and Border Protection 9-digit PASS ID to your secure traveler information
[Archived] TSA Pre-Check / PreCheck Known Traveler program for AA FFs
Jun 20, 2014, 3:07 pm
#5821
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
As of today, that has changed. All LPRs in Global Entry will be able to participate in TSA Pre✓™ by using their CBP PASSID as their Known Traveler Number. They are still importing some batches of data into the TSA system, but it should be completed shortly.
Thus, you won't have that issue anymore.
-Ross
Thus, you won't have that issue anymore.
-Ross
Looks like I'll be getting pre-check on DL as well ^
Jun 20, 2014, 3:35 pm
#5822
Company Representative, TSA
Join Date: Jun 2014
Location: Washington, D.C.
Posts: 101
Let me know if you run into any issues. They are still doing some IT testing with all the GE LPRs they just added.
Jun 20, 2014, 10:30 pm
#5823
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
Check to be sure your travel agency, if you use one, isn't doing something weird. All of a sudden my husband wasn't getting pre-check anymore after getting it for years. Concur was mashing his first and middle names into one name and putting them both in the first name field. Finally got them to stop doing it by removing his middle name altogether from his Concur profile.
Jun 21, 2014, 12:12 am
#5824
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
I have GE, entered by KTN in to my AA, AS, US and WN profiles, have yet to miss PRE.
Jun 21, 2014, 10:41 am
#5825
Join Date: Apr 2003
Location: CLT
Programs: AA ExPlat, Hyatt Globalist, Bonvoy Lifetime Titanium
Posts: 1,551
I have GE and after always having pre check my last two fights did not have it which is very frustrating
Jun 21, 2014, 10:54 am
#5826
Company Representative, TSA
Join Date: Jun 2014
Location: Washington, D.C.
Posts: 101
First/middle/last name really has to match the gender/DOB of how you applied for the KTN. We have some wiggle room in our system, but it is best that everything matches perfectly. Also, DOB is very important. The vast majority of passengers who don't receive TSA Precheck is either because their KTN was not in their individual reservation and/or the DOB was not correct. I have also seen the KTN # not correct (off by a digit or letter), when submitted to TSA.
We have the ability to troubleshoot, but we posted this blog post a few weeks ago to help cut down on the issues we have seen re. KTN and TSA Precheck.
To verify that your KTN is in your reservation on AA.com -->
1) Look up your individual reservation.
2) Scroll down to "Add/Edit Passenger Information."
3) Verify first/middle/last + KTN. (If entered already, might just show last four digits.)
We have the ability to troubleshoot, but we posted this blog post a few weeks ago to help cut down on the issues we have seen re. KTN and TSA Precheck.
To verify that your KTN is in your reservation on AA.com -->
1) Look up your individual reservation.
2) Scroll down to "Add/Edit Passenger Information."
3) Verify first/middle/last + KTN. (If entered already, might just show last four digits.)
Jun 21, 2014, 7:58 pm
#5827
FlyerTalk Evangelist
Join Date: Aug 2006
Location: SNA
Posts: 18,240
The problem is, if Concur (or whoever) sends it (first name in this case) over wrong, AA says they can't change it.
Jun 21, 2014, 8:17 pm
#5828
Company Representative, TSA
Join Date: Jun 2014
Location: Washington, D.C.
Posts: 101
The airlines have the ability to update Secure Flight information. They might not be able to update the name on the actual ticket, but they can update first/middle/last/DOB in the Secure Flight portion. That is the part that gets sent to TSA.
Jun 21, 2014, 9:22 pm
#5829
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
First/middle/last name really has to match the gender/DOB of how you applied for the KTN. We have some wiggle room in our system, but it is best that everything matches perfectly. Also, DOB is very important. The vast majority of passengers who don't receive TSA Precheck is either because their KTN was not in their individual reservation and/or the DOB was not correct. I have also seen the KTN # not correct (off by a digit or letter), when submitted to TSA.
We have the ability to troubleshoot, but we posted this blog post a few weeks ago to help cut down on the issues we have seen re. KTN and TSA Precheck.
To verify that your KTN is in your reservation on AA.com -->
1) Look up your individual reservation.
2) Scroll down to "Add/Edit Passenger Information."
3) Verify first/middle/last + KTN. (If entered already, might just show last four digits.)
We have the ability to troubleshoot, but we posted this blog post a few weeks ago to help cut down on the issues we have seen re. KTN and TSA Precheck.
To verify that your KTN is in your reservation on AA.com -->
1) Look up your individual reservation.
2) Scroll down to "Add/Edit Passenger Information."
3) Verify first/middle/last + KTN. (If entered already, might just show last four digits.)
Jun 21, 2014, 9:31 pm
#5830
Company Representative, TSA
Join Date: Jun 2014
Location: Washington, D.C.
Posts: 101
1) Login to GOES.
2) On the left side of the screen, once logged in, click "Update Profile."
3) While you can't edit your first/middle/last/DOB, this is the data TSA has for TSA Precheck, including your PASSID / Membership Number = KTN.
4) You can also verify this information under the "Manage Membership" tab of the main GOES screen. The information submitted to TSA is also the part under the "Personal Information" area.
Jun 21, 2014, 10:08 pm
#5831
Join Date: Mar 2002
Location: Dallas, TX
Programs: AA GLD, Marriott PLT, Hilton Diamond
Posts: 2,900
Jun 22, 2014, 5:51 am
#5832
Join Date: Jan 2009
Location: Everywhere
Programs: AA EXP - 3.7MM, Bonv LIFETIME Titan, HH Dmd, Hyatt Glob., Priority Clb Dmd, Ntnl Exec El., Sixt PLT
Posts: 1,680
No waste of time when connecting.
Jun 29, 2014, 10:37 am
#5833
Join Date: Nov 2007
Location: Philadephia, PA
Programs: AA Platinum, Marriott Titanium/Lifetime Titanium, Hyatt Globalist, UA Silver, Hilton Gold, Hertz 5*
Posts: 477
If your travels take you to Canada, you can do the NEXUS card for only $50 with all the same benefits of Global Entry, trick is the Canadian interview locations are booked several months out.
Jun 29, 2014, 11:35 am
#5834
Join Date: Dec 2005
Location: SFO
Programs: Alaska MVP Gold; Hilton Diamond; National C ar Executive Elite
Posts: 732
I stopped traveling for about a year, so I lost all of my status on AA. Despite that, my maintained my recheck status earned while I was a Plat. Never bothered to sign up for GE or other programs.
As of today, I still qualify for precheck, even when I have booked a US itinerary (the reciprocity works). I only missed one precheck when flying back from BOS- ORD. AA said that randomly 10% won't qualify.
As of today, I still qualify for precheck, even when I have booked a US itinerary (the reciprocity works). I only missed one precheck when flying back from BOS- ORD. AA said that randomly 10% won't qualify.
Jun 29, 2014, 4:27 pm
#5835
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,502
I live in San Diego, was able to schedule the GE interview at the San Ysidro (or Otay Mesa) border crossing, where SENTRY interviews are conducted. The option is not shown on the GE website, but locations were included under scheduling options.