Originally Posted by Eujeanie

I've gone back 6 pages and also used those words in search and I cannot find the thread.

Originally Posted by jrl767

Originally Posted by Finkface

Missy, I mentioned this in another thread but I'll ask the question here. Since all these changes, I was kicked out of some of my seat assignments. I called in and it was supposedly fixed but I am now getting 3 different results depending on where I look:

1) on the booking page, it shows us in 3D/F, which is also what the rep told us we were in
2) when I view the flight seat map from my reservation, it shows us with no seat assignments at all and no available seats
3) the app shows us in 3A/C

It has been like this for over a week so I don't think it's a case of the app 'catching up', plus I have refreshed it, taken it down, etc.

So my question is, why is the app not in sync with the website, why are we showing 3 different seat assignments (and no seats in one case) and how do I know which is correct? I have a bad feeling we are not going to be able to OLCI and worse, that we likely don't have seats at all, which will be a big problem as the flight is full.

Originally Posted by Finkface

On the first page, about 15 threads down. http://www.flyertalk.com/forum/alask...er-12-5-a.html

For the AS page: https://www.alaskaair.com/content/mi...des.aspx#order
"Here are a few of the updates to upgrade benefits that you can expect this fall:
Complimentary First Class upgrades on award travel, beginning December 5, 2016"

Originally Posted by mikelat

Maybe I missed it in the other thread - do AA elites have any access to PC without a fee? Currently I get free exit row or row 6 selection. Have to use row 6 now that we're travelling with a child. Am I booted from that now with PC unless I pay for it?

Originally Posted by jrl767

never mind ... Finkface was faster on the draw (she's probably on a real computer whereas I'm on my iPhone)

Originally Posted by Finkface

A bit slow, there, my friend. I beat you to it.

Originally Posted by mikelat

Maybe I missed it in the other thread - do AA elites have any access to PC without a fee? Currently I get free exit row or row 6 selection. Have to use row 6 now that we're travelling with a child. Am I booted from that now with PC unless I pay for it?

Originally Posted by jrl767

at the risk of having this devolve into DL LoungeTM banter, there are times when being a bit slow so she (general feminine pronoun, not directed at present company ) can get there first is a good thing

Originally Posted by jrl767

never mind ... Finkface was faster on the draw (she's probably on a real computer whereas I'm on my iPhone)

Originally Posted by missydarlin

If you want to email me screenshots of the different views you're seeing I can research it, but I would trust the agents view over the app.

Originally Posted by Finkface

That's what she said!
And nope, I was on my ipad.

Originally Posted by Finkface

I don't want you to waste time on this if it is a normal thing when it seems you have a lot going on right now. But if you are interested from an IT POV as to why the 3 views are different, I'm happy to send you screen shots. But if it's a normal thing, then I won't worry about it. I just thought if it could be synced up, it would help when it comes to OLCI.

Originally Posted by jrl767

size matters too (as I continue to devolve this conversation)

Originally Posted by missydarlin

I'm definitely interested from an IT POV.