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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Jun 15, 2016, 3:18 pm
  #391  
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Originally Posted by acarney
To confirm, these certs can still be given away, right?
Yes, but it's a real hassle because the payment has to be in the name of the person who is the holder of the cert. When I used my parent's cert, they had to pay and then I had to pay them back....that's fine when I was 12, but not anymore. My wife and I each have 2 AS Visa cards so we have plenty of our own to use.
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Old Jun 15, 2016, 3:24 pm
  #392  
 
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Originally Posted by PDXPremier
Yes, but it's a real hassle because the payment has to be in the name of the person who is the holder of the cert. When I used my parent's cert, they had to pay and then I had to pay them back....that's fine when I was 12, but not anymore. My wife and I each have 2 AS Visa cards so we have plenty of our own to use.
Well dang! I didn't realize that, I thought you could just give out the code to someone. So this really only works for family or very close friends... which doesn't help me a lot with my cert that I doubt I'll be able to use by next month. (I know you can book before the expiration and travel after it, but I don't have any plans with anyone coming up that I can see... apparently I do a lot of solo travels now that I think about it...)
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Old Jun 24, 2016, 10:49 am
  #393  
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Originally Posted by PV_Premier
I have a ticket booked on a companion fare that i might cancel. I am the primary traveler (MVPG) and the companion has no status. the 60 day window is creeping up soon. If I cancel inside 60 days, will I be able to get a credit certificate for the full value of my ticket + companion, or only my ticket? ...

A secondary question is, if I decide to travel, can I cancel the companion off the ticket and get a credit certificate back for their $99 'fare' plus taxes, while leaving my ticket intact? I would rather not cancel the whole thing and rebook because I'm already upgraded with GGUs (transcon).
did anyone ever provide a definitive answer to this?

I'm toying w the idea of using the companion ticket to fly IAD-SEA with my son, but he has to go back about four days before me ... once we get to SEA, can I just cancel him off the return?
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Old Jun 24, 2016, 12:50 pm
  #394  
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Originally Posted by jrl767
did anyone ever provide a definitive answer to this?

I'm toying w the idea of using the companion ticket to fly IAD-SEA with my son, but he has to go back about four days before me ... once we get to SEA, can I just cancel him off the return?
i canceled this companion ticket for both travelers and got back the full credit for everything into my wallet under my name. i canceled before the 60 day window.

if you are going to book your son a separate return ticket why not just use the companion fare as a one way. if he flys any part of the ticket then you cancel him off or he no shows, you won't get any reimbursement for the unflown segments anyways so in this case there is no advantage of using the companion fare for the round trip. you can't book him as the primary traveler and yourself as the companion and then split up on the return trip.

if you book yourself as the primary traveler and him as the companion he can no show the return and you can still fly, but you can't get credit back for "half" of his round trip cost.
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Old Jun 30, 2016, 10:23 pm
  #395  
 
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For those who applied for the "new" AS card. How long has it taken for you to receive the companion certs after spending the $1K?
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Old Jun 30, 2016, 10:34 pm
  #396  
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Originally Posted by Jimgotkp
For those who applied for the "new" AS card. How long has it taken for you to receive the companion certs after spending the $1K?
I think you receive the companion certs about two weeks after approval...I don't think they are tied to any minimum spending requirements (that's just for the 30K bonus miles). Speaking of bonus miles, with the AA, DL, and UA cards offering 50K bonus offers right now, I'm crossing my fingers the AS Visa will follow
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Old Jun 30, 2016, 10:46 pm
  #397  
 
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"Annual companion fare from $121 (USD) ($99 base fare plus taxes and fees from $22) after you make $1,000 or more in purchases within the first 90 days of your account opening."

New restrictions. Always received the comp. certs pretty quickly after the AF posts but it's taking a while for it to post with the "newer" card I have. The $100 statement credit already posted though...
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Old Jul 13, 2016, 4:14 pm
  #398  
 
Join Date: Jan 2014
Posts: 29
Originally Posted by Jimgotkp
For those who applied for the "new" AS card. How long has it taken for you to receive the companion certs after spending the $1K?
Anyone have any actual data points on this yet? Wondering the same thing.
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Old Jul 13, 2016, 8:05 pm
  #399  
 
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Originally Posted by dstac
Anyone have any actual data points on this yet? Wondering the same thing.
The companion pass and 30K miles posted three days after my statement closing date once I met the $1K spending requirement.

$100 statement credit posted at weird times..
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Old Jul 14, 2016, 1:37 pm
  #400  
 
Join Date: Jan 2014
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Originally Posted by Jimgotkp
The companion pass and 30K miles posted three days after my statement closing date once I met the $1K spending requirement.

$100 statement credit posted at weird times..
Great. Thanks for the info. Awaiting mine.
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Old Jul 25, 2016, 1:01 pm
  #401  
 
Join Date: Jan 2014
Posts: 29
Originally Posted by Jimgotkp
The companion pass and 30K miles posted three days after my statement closing date once I met the $1K spending requirement.

$100 statement credit posted at weird times..
My miles were credited on first statement w/ new card (same one meeting $1k). Pass was in account 4 days after closing date of same statement. No sign of $100 credit yet, but still well within returns period.
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Old Jul 29, 2016, 12:54 pm
  #402  
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Is it possible to book 4 pax on one PNR with 2 certs?

We are traveling with kids and only one of us has AS MVPG...
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Old Jul 29, 2016, 1:18 pm
  #403  
 
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Originally Posted by azepine00
Is it possible to book 4 pax on one PNR with 2 certs?

We are traveling with kids and only one of us has AS MVPG...
No, you can only use one discount code per booking. It's the same reason you can't use an e-cert with a companion code.
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Old Aug 10, 2016, 3:39 pm
  #404  
 
Join Date: May 2009
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Ugh, 402 posts, can someone please take pity on me and not make me read them all?

I know you can use GGU's with a CF, but can you do just a regular Gold upgrade if U space is available at the time of booking? Both psgrs are Gold.
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Old Aug 10, 2016, 4:09 pm
  #405  
 
Join Date: Nov 2013
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Originally Posted by Eujeanie
Ugh, 402 posts, can someone please take pity on me and not make me read them all?

I know you can use GGU's with a CF, but can you do just a regular Gold upgrade if U space is available at the time of booking? Both psgrs are Gold.
Yes, the companion bookings are normal bookings.
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