Air Berlin Still Crediting Miles to AA
Aug 31, 2017, 7:10 am
#1
Original Poster
Join Date: May 2006
Location: Charlotte
Programs: AA EX PLAT
Posts: 89
Air Berlin Still Crediting Miles to AA
Greetings all,
Just off the phone with AA customer service. As of today, AB is still crediting miles to AA Advantage, for any of those who wish to do so.
Not sure if this crediting process goes through TopBonus, but it doesnt seem like it?
Just off the phone with AA customer service. As of today, AB is still crediting miles to AA Advantage, for any of those who wish to do so.
Not sure if this crediting process goes through TopBonus, but it doesnt seem like it?
Aug 31, 2017, 8:48 am
#3
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Aug 31, 2017, 9:00 am
#4
Original Poster
Join Date: May 2006
Location: Charlotte
Programs: AA EX PLAT
Posts: 89
AA has its own programme called AAdvantage. If you collect miles with AA, this is the only programme through which the "crediting process" works.
Aug 31, 2017, 9:14 am
#5
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Topbonus is a completely separate entity from Airberlin (it is owned by Etihad Airways) and sits only on the interface between topbonus customers and the various oneworld, Etihad Airways Partners and other partners that topbonus deals with.
You - as an AAdvantage customer travelling on airberlin - exist entirely outside the topbonus universe. It is in no way responsible for "distributing" miles to AAdvantage customers who happen to fly on airberlin, just as AAdvantage is in no way responsible for, say, distributing Avios to BA customers who happen to fly on AA.
You - as an AAdvantage customer travelling on airberlin - exist entirely outside the topbonus universe. It is in no way responsible for "distributing" miles to AAdvantage customers who happen to fly on airberlin, just as AAdvantage is in no way responsible for, say, distributing Avios to BA customers who happen to fly on AA.
Sep 9, 2017, 8:06 pm
#6
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
Totally understand that airberlin and not top bonus is providing information to their partners on flights flown. Tickets were bought on airberlin online flights were August 22d and yesterday. The August flights have not posted to AA. AA FF was definitely on the record and check in agent could see as well. How long should crediting take? Should I request on the AA site?I
Sep 11, 2017, 10:48 am
#8
Join Date: May 2013
Location: SMF / SFO
Posts: 226
Connecting at TXL though...what a disaster. No wonder they went bankrupt. After doing that once, I can't imagine doing it again...
AB service itself was great. Sad we are losing them.
Sep 11, 2017, 8:15 pm
#9
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
Oh well, at least I don't need the miles to keep my EXP status, and I can consider myself lucky to fly AB once before their demise.
Connecting at TXL though...what a disaster. No wonder they went bankrupt. After doing that once, I can't imagine doing it again...
AB service itself was great. Sad we are losing them.
Connecting at TXL though...what a disaster. No wonder they went bankrupt. After doing that once, I can't imagine doing it again...
AB service itself was great. Sad we are losing them.
Sep 11, 2017, 9:40 pm
#11
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
1.) AB already purchased a bank of miles from partners. No new debt for partners to "credit" miles to partner's member account as they are consuming this lot of "prepaid" miles.
2.) AB will continue to "credit" miles to partners by sending flight activity information to partner FFP. It's up to the partners to decide whether they will credit to member knowing there is a risk they would eventually not get "paid" by AB.
Both of these scenarios fit better with the posts in this thread which suggest each partner is deciding when to stop being FFP partner with AB.
Sep 12, 2017, 12:03 am
#12
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
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Both of these scenarios fit better with the posts in this thread which suggest each partner is deciding when to stop being FFP partner with AB.
If the flight is operated by AB but coded, say, BA and you collect with BA's programme, you should be fine. Ditto for the others. However, if your flight is operated by AB, coded by BA (for example), and you collect with a third FFP (ie not with either BA or AB), then this may, again, be problematic.
Sep 12, 2017, 3:58 am
#14
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Be warned that this may change without notice, or even with retro-active effect.
BA initially announced an ending date several weeks in the future, before then almost immediately reversing themselves and terminating earning with immediate effect.
BA initially announced an ending date several weeks in the future, before then almost immediately reversing themselves and terminating earning with immediate effect.