Air Berlin Still Crediting Miles to AA

Old Aug 31, 17, 7:10 am
  #1  
Original Poster
 
Join Date: May 2006
Location: Fort Lauderdale
Programs: AA EX PLAT
Posts: 57
Air Berlin Still Crediting Miles to AA

Greetings all,

Just off the phone with AA customer service. As of today, AB is still crediting miles to AA Advantage, for any of those who wish to do so.

Not sure if this crediting process goes through TopBonus, but it doesnt seem like it?
airmarc is offline  
Old Aug 31, 17, 8:02 am
  #2  
 
Join Date: May 2013
Location: SFO / SMF
Programs: AAdvantage Executive Platinum, HHonors Diamond, Marriott Gold
Posts: 175
Thanks for the update. I'm flying PRG-TXL-SFO tomorrow, and I was wondering if I would be getting anything at all...
cpdc1030 is offline  
Old Aug 31, 17, 8:48 am
  #3  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, KL Silver: AZ, BA
Posts: 23,953
Originally Posted by airmarc View Post
Not sure if this crediting process goes through TopBonus, but it doesnt seem like it?
AA has its own programme called AAdvantage. If you collect miles with AA, this is the only programme through which the "crediting process" works.
irishguy28 is online now  
Old Aug 31, 17, 9:00 am
  #4  
Original Poster
 
Join Date: May 2006
Location: Fort Lauderdale
Programs: AA EX PLAT
Posts: 57
Originally Posted by irishguy28 View Post
AA has its own programme called AAdvantage. If you collect miles with AA, this is the only programme through which the "crediting process" works.
Yes, I am aware since this is where I always credit my miles. My point was on the AB side, and the "administration process" of relaying the completed trip to AAdvantage. Does TopBonus do that communication, or is it a seemless system relay between the airlines. Obviously anything administration wise at AB could be in question these days.
airmarc is offline  
Old Aug 31, 17, 9:14 am
  #5  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, KL Silver: AZ, BA
Posts: 23,953
Topbonus is a completely separate entity from Airberlin (it is owned by Etihad Airways) and sits only on the interface between topbonus customers and the various oneworld, Etihad Airways Partners and other partners that topbonus deals with.

You - as an AAdvantage customer travelling on airberlin - exist entirely outside the topbonus universe. It is in no way responsible for "distributing" miles to AAdvantage customers who happen to fly on airberlin, just as AAdvantage is in no way responsible for, say, distributing Avios to BA customers who happen to fly on AA.
irishguy28 is online now  
Old Sep 9, 17, 8:06 pm
  #6  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP LT Plat >3 Million miles,HH Lifetime Diamond
Posts: 2,427
Totally understand that airberlin and not top bonus is providing information to their partners on flights flown. Tickets were bought on airberlin online flights were August 22d and yesterday. The August flights have not posted to AA. AA FF was definitely on the record and check in agent could see as well. How long should crediting take? Should I request on the AA site?I
worldiswide is offline  
Old Sep 11, 17, 1:09 am
  #7  
 
Join Date: Jul 2013
Posts: 258
AB is not paying - so you will not be able to credit their flights to any program.
MultiFlyer is offline  
Old Sep 11, 17, 10:48 am
  #8  
 
Join Date: May 2013
Location: SFO / SMF
Programs: AAdvantage Executive Platinum, HHonors Diamond, Marriott Gold
Posts: 175
Originally Posted by MultiFlyer View Post
AB is not paying - so you will not be able to credit their flights to any program.
Oh well, at least I don't need the miles to keep my EXP status, and I can consider myself lucky to fly AB once before their demise.

Connecting at TXL though...what a disaster. No wonder they went bankrupt. After doing that once, I can't imagine doing it again...
AB service itself was great. Sad we are losing them.
cpdc1030 is offline  
Old Sep 11, 17, 8:15 pm
  #9  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP LT Plat >3 Million miles,HH Lifetime Diamond
Posts: 2,427
Originally Posted by cpdc1030 View Post
Oh well, at least I don't need the miles to keep my EXP status, and I can consider myself lucky to fly AB once before their demise.

Connecting at TXL though...what a disaster. No wonder they went bankrupt. After doing that once, I can't imagine doing it again...
AB service itself was great. Sad we are losing them.
My sentiments exactly, although I transferred intra Europe at txl 2 years ago and it was fine, with the security at each of the gates. last week the "c" gates going to the US were crazy. My daughter and I were separated as she received the dreaded ssss on her boarding pass, and there was a single file line with 3 security personnel checking each person. I had to board the plane, and tell the FA's that my daughter was still in the security line. They assured me the plane would not leave without her and it did not. Service and crew were great.
worldiswide is offline  
Old Sep 11, 17, 8:15 pm
  #10  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP LT Plat >3 Million miles,HH Lifetime Diamond
Posts: 2,427
Originally Posted by MultiFlyer View Post
AB is not paying - so you will not be able to credit their flights to any program.
I believe you.. but what is the source of this?
worldiswide is offline  
Old Sep 11, 17, 9:40 pm
  #11  
Original Member
 
Join Date: May 1998
Location: New York, NY, USA
Programs: AA 2MM, Bonvoy LTT
Posts: 11,496
Originally Posted by MultiFlyer View Post
AB is not paying - so you will not be able to credit their flights to any program.
Originally Posted by worldiswide View Post
I believe you.. but what is the source of this?
I beg to differ. I think one of the following two are more likely.

1.) AB already purchased a bank of miles from partners. No new debt for partners to "credit" miles to partner's member account as they are consuming this lot of "prepaid" miles.

2.) AB will continue to "credit" miles to partners by sending flight activity information to partner FFP. It's up to the partners to decide whether they will credit to member knowing there is a risk they would eventually not get "paid" by AB.

Both of these scenarios fit better with the posts in this thread which suggest each partner is deciding when to stop being FFP partner with AB.
seawolf is offline  
Old Sep 12, 17, 12:03 am
  #12  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, KL Silver: AZ, BA
Posts: 23,953
Originally Posted by seawolf View Post

Both of these scenarios fit better with the posts in this thread which suggest each partner is deciding when to stop being FFP partner with AB.
It's going on for 2 weeks now since oneworld announced that all members were suspending accrual on AB flights.

If the flight is operated by AB but coded, say, BA and you collect with BA's programme, you should be fine. Ditto for the others. However, if your flight is operated by AB, coded by BA (for example), and you collect with a third FFP (ie not with either BA or AB), then this may, again, be problematic.
Attached Images  
irishguy28 is online now  
Old Sep 12, 17, 1:38 am
  #13  
Original Member
 
Join Date: May 1998
Location: New York, NY, USA
Programs: AA 2MM, Bonvoy LTT
Posts: 11,496
AA has not mentioned anything about AB. Seems to me AB continues to send flight activity and up to partners to decide whether to credit or not.
seawolf is offline  
Old Sep 12, 17, 3:58 am
  #14  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, KL Silver: AZ, BA
Posts: 23,953
Be warned that this may change without notice, or even with retro-active effect.

BA initially announced an ending date several weeks in the future, before then almost immediately reversing themselves and terminating earning with immediate effect.
irishguy28 is online now  
Old Sep 12, 17, 6:44 pm
  #15  
 
Join Date: Aug 2010
Location: ORD
Programs: AA EXP LT Plat >3 Million miles,HH Lifetime Diamond
Posts: 2,427
I requested credit with AA online yesterday. Will post back with the resolution.
worldiswide is offline  

Thread Tools
Search this Thread