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Old Jun 3, 12, 5:20 am   #1
 
Join Date: Jan 2012
Location: Cardiff, Wales, United Kingdom
Programs: KLM Flying Blue, Singapore Airlines Kris Flyer, British Airways Executive Club
Posts: 16
Lounge options at Zurich airport

Hi everyone,

It seems like there are two lounges for Skyteam elite members at Zurich airport - the Air France lounge and the panorama lounge. Can I assume that a flying blue member with gold status can access both lounges?

Have been to the Air France lounge before it nothing special. Does anyone knows if the panorama lounge is any better?
chinhk is offline   Reply With Quote
Old Jun 3, 12, 7:54 am   #2
 
Join Date: May 2010
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If the lounge is listed as SkyTeam lounge, you have access based on your E+.
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Old Jun 3, 12, 10:20 am   #3
 
Join Date: Feb 2010
Programs: Flying Blue (plat), Miles&More, Best Western Rewards
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Hi,

Quote:
Originally Posted by KLflyerRalph View Post
If the lounge is listed as SkyTeam lounge, you have access based on your E+.
I'm afraid the Panorama lounge is located near E gates, that is in the non-Schengen area. If you're flying to Paris, you won't get access.

Nico40.
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Old Jun 3, 12, 2:02 pm   #4
 
Join Date: Jan 2012
Location: Cardiff, Wales, United Kingdom
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Quote:
I'm afraid the Panorama lounge is located near E gates, that is in the non-Schengen area. If you're flying to Paris, you won't get access.
I'll be flying to Amsterdam so I can only go to the Air France lounge. Its a shame as I thought I can try out the panorama. Perhaps another time.
chinhk is offline   Reply With Quote
Old Jun 4, 12, 8:49 am   #5
 
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Consistency of Air France lounge in ZRH

Quote:
Originally Posted by chinhk View Post
Have been to the Air France lounge before it nothing special.
I find that the quality of several lounges in ZRH (at least the 5 LX ones I use: Arrivals, F, SEN A, SEN D and Biz in A) depends on the staff, and how one treats them. They are often prickly on top but thoroughly charmable and charming below.

The AF lounge is much less quixotic. Its staff - from the lowliest to the weekend-helping-out manager - are consistently moaning and verging on the surly, like we owe them a living. I often wonder if these people commute in from Paris every morning, such is their rudeness or disdain for clients.

Similarly, the IT facilities are consistently far beyond a slight such as 'unreliable'. One can count on at least one, if not all three, terminals to be down. When one is up, one finds that access to many sites is unavailable.

The staff are sincerely consistent in what they do with any comment or request on this shameful state of IT affairs. Spoken or written requests, polite or frustrated, are all dealt with with the same degree of total disregard and complete inaction.

Yes, you know where you are in the AF lounge in ZRH.
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