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Old Feb 19, 2017, 8:24 am
  #121  
 
Join Date: Nov 2016
Posts: 282
Originally Posted by YXEGeordie
Package on Thursday.Selected in December. Lowly P25, first time I have had any form of status since my CP days when I was top of the tree. All I got this time was four lounge passes and a card. Wot, no luggage tags?. Might make 35K this year.
Unfortunately, P25 doesn't receive luggage tags... Better luck next year.
musicmtl is offline  
Old Feb 20, 2017, 7:12 pm
  #122  
 
Join Date: Feb 2010
Location: YVR
Programs: United Silver, Bonvoy Titanium, Hyatt Explorist
Posts: 378
So I received my E35K Altitude package last week. I chose the travel options (I double checked the choices I made on the Altitude site) and I was sent the Maple Leaf Lounge passes instead.

Anyone have an AC Altitude email address to email to correct this? I can't find any email address to use on the AC Altitude website.
eyeball1 is offline  
Old Feb 20, 2017, 8:35 pm
  #123  
 
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Originally Posted by eyeball1
So I received my E35K Altitude package last week. I chose the travel options (I double checked the choices I made on the Altitude site) and I was sent the Maple Leaf Lounge passes instead.

Anyone have an AC Altitude email address to email to correct this? I can't find any email address to use on the AC Altitude website.
I would start by sending a tweet of DM to AC Altitude on Twitter. I did this once asking for a replacement card. They DM'ed me back asking for my AP number and the new card showed up about 2 weeks later. I'd say they are a good starting place.
YHZ_Flyer is offline  
Old Feb 21, 2017, 5:07 pm
  #124  
Suspended
 
Join Date: Mar 2013
Location: YVR
Programs: AC SE*2MM. SPG Plat life
Posts: 4,644
Originally Posted by eyeball1
So I received my E35K Altitude package last week. I chose the travel options (I double checked the choices I made on the Altitude site) and I was sent the Maple Leaf Lounge passes instead.

Anyone have an AC Altitude email address to email to correct this? I can't find any email address to use on the AC Altitude website.
I would check on the AC Altitude Web site your choices. If they are correct, I would keep the passes. Once you fly, check your account. If things are not posting as per your choices, phone in.
Wpgjetse is offline  
Old Feb 21, 2017, 5:29 pm
  #125  
FlyerTalk Evangelist
 
Join Date: Feb 2000
Posts: 12,068
Originally Posted by montrealer
Got my package today. SE. 4 luggage tags. No address.

Somehow the gluey gook attaching the cards to the cardboard is stickier than in past years. I tried to use one luggage tag to scrape it off the others. Moderate success. 1/4 of the goo came off. 1/4 is now stickily stuck to the edge of the "tool" I used. 1/4 didn't budge, so the cards continue to stick to whatever they touch.

And 1/4 is now embedded in my beard. Thanks, Air Canada!
Sticky is an understatement. I threw out 3 cards as I got tired of trying to get sticky stuff off with little success. Made the best of the number card that sticks to wherever it goes in wallet
acysb87 is offline  
Old Feb 25, 2017, 8:07 am
  #126  
 
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
well I'm still waiting for my 2017 package, I'm out of the country till at least the 8th so I won't have it for the new "year". Do you think it'll arrive before my 2015 package does? Still waiting for that too!
Sean Peever is offline  
Old Feb 25, 2017, 8:12 am
  #127  
 
Join Date: Nov 2014
Location: YYG
Programs: Aeroplan 50K, Club Accor Gold
Posts: 441
Originally Posted by Sean Peever
well I'm still waiting for my 2017 package, I'm out of the country till at least the 8th so I won't have it for the new "year". Do you think it'll arrive before my 2015 package does? Still waiting for that too!
It's so lovely to see innocent hope expressed.
islandcub1 is offline  
Old Feb 25, 2017, 8:14 am
  #128  
 
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Originally Posted by islandcub1
It's so lovely to see innocent hope expressed.
lol well I communicate with AC / AP about 50 times on the 2015 package and they assure me it's still coming......
Sean Peever is offline  
Old Feb 25, 2017, 8:23 am
  #129  
 
Join Date: Nov 2014
Location: YYG
Programs: Aeroplan 50K, Club Accor Gold
Posts: 441
Originally Posted by Sean Peever
lol well I communicate with AC / AP about 50 times on the 2015 package and they assure me it's still coming......
And faith in authority!

islandcub1 is offline  
Old Feb 25, 2017, 8:26 am
  #130  
 
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Originally Posted by islandcub1
And faith in authority!
lol!! ok, I'll admit, great picture! All I really want is my card so I can add it to the collection.
Sean Peever is offline  
Old Feb 26, 2017, 6:14 pm
  #131  
 
Join Date: Nov 2011
Programs: AC*P25K, NEXUS
Posts: 22
Due to less travel in 2016, I'm falling from 50K to 25K for 2017. 25K doesn't give many perks, but at least it's better than nothing.

I got my 25K package 2.5 weeks ago. I had chosen the MLL membership discount as one of my benefits, but there was nothing about it in the package. Should I be getting worried, or are other folks in the same boat and waiting for their MLL membership discount code, too?
backguy is offline  
Old Feb 26, 2017, 7:12 pm
  #132  
 
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Originally Posted by backguy
Due to less travel in 2016, I'm falling from 50K to 25K for 2017. 25K doesn't give many perks, but at least it's better than nothing.

I got my 25K package 2.5 weeks ago. I had chosen the MLL membership discount as one of my benefits, but there was nothing about it in the package. Should I be getting worried, or are other folks in the same boat and waiting for their MLL membership discount code, too?
I would check on altitude.aircanada.com under the tab that says promo codes. I imagine it will be there.
YHZ_Flyer is offline  
Old Mar 1, 2017, 2:30 pm
  #133  
 
Join Date: May 2002
Location: Vancouver, BC, Canada
Programs: AC MM and 75K; Marriott Platinum; minor status on others
Posts: 100
Originally Posted by backguy
Due to less travel in 2016, I'm falling from 50K to 25K for 2017. 25K doesn't give many perks, but at least it's better than nothing.

I got my 25K package 2.5 weeks ago. I had chosen the MLL membership discount as one of my benefits, but there was nothing about it in the package. Should I be getting worried, or are other folks in the same boat and waiting for their MLL membership discount code, too?
I'm in the same boat (but still waiting for my package in the mail.)

It's definitely under My Dashboard, Promotion Codes.
wineandroses is offline  
Old Mar 1, 2017, 3:54 pm
  #134  
 
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,194
Originally Posted by songsc
LOL I am interested in what you will get from Frontier.
Received envelope last week. Containing an 2015 E50k luggage tag for someone I never heard of, a used pair of Apple wired earbuds, and 10 new Frontier collectable animal cards (tails of frontier). I think their lost and found crew was bored and wantef to get rid of some stuff. I am sure the shipping cost UPS is billing me will be higher than my weekly pit-las-pit flights
expert7700 is offline  
Old Mar 1, 2017, 3:55 pm
  #135  
Suspended
 
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Originally Posted by expert7700
Received envelope last week. Containing an 2015 E50k luggage tag for someone I never heard of, a used pair of Apple wired earbuds, and 10 new Frontier collectable animal cards (tails of frontier). I think their lost and found crew was bored and wantef to get rid of some stuff. I am sure the shipping cost UPS is billing me will be higher than my weekly pit-las-pit flights
LOL, I'll trade for some of those Frontier cards
24left is offline  


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