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Thread: 2017 Packages
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Old Feb 20, 2017, 8:35 pm
  #123  
YHZ_Flyer
 
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Originally Posted by eyeball1
So I received my E35K Altitude package last week. I chose the travel options (I double checked the choices I made on the Altitude site) and I was sent the Maple Leaf Lounge passes instead.

Anyone have an AC Altitude email address to email to correct this? I can't find any email address to use on the AC Altitude website.
I would start by sending a tweet of DM to AC Altitude on Twitter. I did this once asking for a replacement card. They DM'ed me back asking for my AP number and the new card showed up about 2 weeks later. I'd say they are a good starting place.
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