Warning: aircanada.ca is not a safe website
Jan 20, 2017, 11:33 am
#1
Original Poster
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Warning: aircanada.ca is not a safe website
..... yes I know it's because they are using the wrong SSL certificate for .ca but that does technically make it insecure to use or purchase on.
Jan 20, 2017, 12:52 pm
#5
Original Poster
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
After they forced the new website, the certificate they got doesn't include .ca as a valid URL. The company that did the website just basically made a huge beginner mistake.
Jan 20, 2017, 1:18 pm
#6
Formerly known as newbie elite
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,927
EDIT: Apparently not, must be a spin-off
Thanks for correcting me jaysona
Last edited by Admiral Ackbar; Jan 20, 2017 at 6:42 pm
Jan 20, 2017, 1:22 pm
#8
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
What I'm more curious about is why there are two different servers?
I wonder what's really hosted on the aircanada.ca webserver..........
Not IBM GS in this case.
Last edited by jaysona; Jan 23, 2017 at 8:56 pm Reason: Clarrifications
Jan 23, 2017, 8:52 pm
#9
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
So I decided to do a little further digging on ssl certificates used for the aircanada.com and aircanada.ca websites.
While the results may look bad on the surface, they're not all that bad, but today there really is no reason to have certificates issued in this manner.
aircanada.ca full report
aircanada.com full report.
Time for IBM and Amadeus to get current.
While the results may look bad on the surface, they're not all that bad, but today there really is no reason to have certificates issued in this manner.
aircanada.ca full report
aircanada.com full report.
Time for IBM and Amadeus to get current.
Last edited by jaysona; Jan 23, 2017 at 10:30 pm
Jan 23, 2017, 10:24 pm
#10
Join Date: Dec 2014
Location: Providence RI
Programs: American Exec Plat, Hyatt Refugeeist, Marriot Gold, Air Canada Cattle Class, Korean Air Morning Plat
Posts: 988
Jan 28, 2017, 8:52 am
#11
Original Poster
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
So it's now been 8 days...... I am confident people from AC have seen this...... and something that literally takes 5 minutes to fix (and maybe 3 hours to get the cert) that makes their website compleatly unsafe to buy flights on hasn't been fixed..........
I mean this makes me feel better about the IKK things, but wow! I would have thought that something that stops people from visiting the website or buying tickets would be a higher priority.
I mean this makes me feel better about the IKK things, but wow! I would have thought that something that stops people from visiting the website or buying tickets would be a higher priority.
Jan 28, 2017, 2:09 pm
#12
Join Date: Jan 2003
Location: AC SE, SPG Lifetime Plat, ACMM
Posts: 3,535
I cannot cancel my latitude ticket. I get the same technical problems message and am asked to call the res system. Wow, the new site is really great...very little can be done without calling the res line! Another enhancement!
Jan 28, 2017, 2:31 pm
#13
Join Date: Feb 2016
Location: YYZ
Programs: AmEx, Aeroplan, Mariott
Posts: 13
There will soon be a new $35.00 fee for using a secure website........
www.aircanadasecure.ca
www.aircanadasecure.ca
Mar 5, 2017, 6:30 am
#14
Original Poster
Join Date: Jul 2013
Location: MLL / AC Cafe
Programs: It's hard to get status when the website won't let me book flights.
Posts: 5,706
Sooooooooo almost 2 months later and you still can't access www.AirCanada.ca
Seriously this is a 10 minute fix and has no doubt cost them 7 figures by now.
Seriously this is a 10 minute fix and has no doubt cost them 7 figures by now.
Mar 7, 2017, 5:18 pm
#15
Join Date: Aug 2010
Location: Why? Why? Zed! / Why? You? Elle! / Gee! Are You!
Programs: Irrelevant
Posts: 3,543
Sooooooooo almost 2 months later and you still can't access www.AirCanada.ca
Seriously this is a 10 minute fix and has no doubt cost them 7 figures by now.
Seriously this is a 10 minute fix and has no doubt cost them 7 figures by now.
Agreed that this is really a n00b issue, but I guess AC expects all their revenue traffic to come from the .com domain and not the .ca domain. That's the only reason I can fathom for not spending the few minutes it would take to fix this issue.