Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air Canada | Aeroplan
Reload this Page >

Plaudits for Aeroplan -- I'm stunned!!

Register
Community
Wiki Posts
Today's Posts
Search
Vendor Directory

Plaudits for Aeroplan -- I'm stunned!!

Thread Tools
 
Search this Thread
 
Old Aug 15, 2003 | 4:49 pm
  #1  
InTheAirGuy
Original Poster
All eyes on you!
25 Years on Site
 
Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,354
Plaudits for Aeroplan -- I'm stunned!!
So I poured a beer -- sat my family back -- told them I'd be on the phone for a long time waiting to get through to Aeroplan to find out the status of our flight.

I dialled the Elite number -- sat back to take a sip -- and almost spurted out my beer when it was answered *ON THE VERY FIRST RING*

I'm stunned. The situation is truly unprecedented, and despite their challenges, AC truly deserves some cheers.
InTheAirGuy is offline  
Reply
Old Aug 15, 2003 | 4:50 pm
  #2  
PreferBulkhead
 
Join Date: Dec 2002
Location: YYZ at this time
Programs: ACMM / Altitude S100K / HH Diamond
Posts: 6,285
Glad to hear some things can still be done correctly

PB
PreferBulkhead is offline  
Reply
Old Aug 15, 2003 | 5:50 pm
  #3  
YOWkid
FlyerTalk Evangelist
All eyes on you!
20 Years on Site
 
Join Date: Nov 2002
Location: Chilling with penguins
Posts: 13,050
Ever since I became Prestige and then Elite, I've never had to wait more than 30 seconds for someone to come on the line. Maybe I'm just lucky?
YOWkid is offline  
Reply
Old Aug 15, 2003 | 8:04 pm
  #4  
MoreMiles
 
Join Date: Jan 2001
Location: Kingston, Ont, the limestone city
Posts: 975
The computer is down today so there is no automated system. It is either "busy" signal (which I had the whole morning and afternoon) or answer by human in 2 rings (ie, tonight).
MoreMiles is offline  
Reply
Old Aug 16, 2003 | 1:29 am
  #5  
LondonElite
Suspended
 
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,439
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by InTheAirGuy:
it was answered *ON THE VERY FIRST RING*</font>
How was the service?
LondonElite is offline  
Reply
Old Aug 16, 2003 | 12:10 pm
  #6  
Braindrain
 
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
I always get answered within the first few rings whenever I call the Elite number.

Service has always been excellent.
Braindrain is offline  
Reply



Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.