So I poured a beer -- sat my family back -- told them I'd be on the phone for a long time waiting to get through to Aeroplan to find out the status of our flight.

I dialled the Elite number -- sat back to take a sip -- and almost spurted out my beer when it was answered *ON THE VERY FIRST RING*

I'm stunned. The situation is truly unprecedented, and despite their challenges, AC truly deserves some cheers.