why is BA/jag buring us? !Should we burn them back?
May 28, 2003, 1:50 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
why is BA/jag buring us? !Should we burn them back?
This story found by Scott C in another forum. Seems they never anticipated that so many people would take them up on their offer...
http://www.tarom.net/ba/oldbajoke.html
http://www.flyertalk.com/milesfr.shtml
Seems as though they are wanting the majority of us to ACCEPT this crock??
NOT!
Free miles or no, a deal's a deal, a long wait is a tease, and a promise is a promise! Where are the facts and figures? Why does BA/Jag do this to people who WOULD have used the airline?!!
I havent been around for a while in here, but if you know me, you KNOW I'll fight them til we see our miles! i did it with bank of America and got back missing miles (for those who did not get in on that one, email me or go to the other forum and check posts from a few weeks back on the subject...)
http://www.tarom.net/ba/oldbajoke.html
http://www.flyertalk.com/milesfr.shtml
Seems as though they are wanting the majority of us to ACCEPT this crock??
NOT!
Free miles or no, a deal's a deal, a long wait is a tease, and a promise is a promise! Where are the facts and figures? Why does BA/Jag do this to people who WOULD have used the airline?!!
I havent been around for a while in here, but if you know me, you KNOW I'll fight them til we see our miles! i did it with bank of America and got back missing miles (for those who did not get in on that one, email me or go to the other forum and check posts from a few weeks back on the subject...)
May 28, 2003, 2:44 pm
#2
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2002
Location: BOS, MHT
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or, one can laugh at one's self once and a while...
BA never heard of any such problem, they just told me. The points will come but it is taking time.
BA never heard of any such problem, they just told me. The points will come but it is taking time.
May 28, 2003, 2:45 pm
#3
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,745
Careful - the page looks to be a mock-up, and not the legitimate story. If you click on page two, it takes you to a Car and Driver article, which then when you return to page one, has absolutely nothing to do with BA and Jaguar. I'm not alarmed yet.
May 28, 2003, 2:50 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2002
Location: Freeload Univ. Where are you sitting?
Posts: 14,818
ScottC (that Very Bad Man, as Churchill used to refer to Hitler)( 
) made up that article. It was a good job - almost too good. One had to look very closely to find out the "fake" disclaimer. Caught a lot of people, myself included.
I have it on good authority that all his children will be toads.
) made up that article. It was a good job - almost too good. One had to look very closely to find out the "fake" disclaimer. Caught a lot of people, myself included.I have it on good authority that all his children will be toads.
May 28, 2003, 3:34 pm
#7
Join Date: Jan 2003
Location: Sioux Falls, SD
Posts: 2,545
The funniest thing about it (in my view) is that BA/Jaguar is just asking for these types of hoaxes by not delivering the miles in the timeframe they promised.
Maybe the next time they do one of these promotions, there will be a meeting at which someone at BA and/or Jaguar will ask:
"OK, so it's agreed that we will wait as long as possible and even a bit past the promised 6-8 weeks. Any downside to this strategy?"
Someone raises hand.
"Yes, I think the downside to delaying everyone's miles past the promised date is that it would lead to a fertile ground for rumours and hoaxes...
"And a fair number of people will believe these rumours and hoaxes, which doesn't do a whole lot for customer goodwill towards either BA or Jaguary... Plus, it will lead to plenty of otherwise unnecessary calls to our customer service reps asking about these rumors and hoaxes that miles will not be forthcoming."
Maybe the next time they do one of these promotions, there will be a meeting at which someone at BA and/or Jaguar will ask:
"OK, so it's agreed that we will wait as long as possible and even a bit past the promised 6-8 weeks. Any downside to this strategy?"
Someone raises hand.
"Yes, I think the downside to delaying everyone's miles past the promised date is that it would lead to a fertile ground for rumours and hoaxes...
"And a fair number of people will believe these rumours and hoaxes, which doesn't do a whole lot for customer goodwill towards either BA or Jaguary... Plus, it will lead to plenty of otherwise unnecessary calls to our customer service reps asking about these rumors and hoaxes that miles will not be forthcoming."
May 28, 2003, 3:41 pm
#8
Original Member, Moderator: Hotel Deals and MilesBuzz
Join Date: May 1998
Location: Washington, DC
Posts: 14,257
You people need to be patient! The points will post soon enough.
------------------
Addicted to airline miles? Check out: Mileage Workshop --- "You can't be a real country unless you have a beer and an airline. It helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." - Frank Zappa (1940-93)
------------------
Addicted to airline miles? Check out: Mileage Workshop --- "You can't be a real country unless you have a beer and an airline. It helps if you have some kind of a football team, or some nuclear weapons, but at the very least you need a beer." - Frank Zappa (1940-93)
May 28, 2003, 3:51 pm
#9
FlyerTalk Evangelist
Join Date: Sep 2000
Posts: 37,486
Time span to do a promo like this:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">
Scenario 1:
Person makes test drive
Person fills in form and sends it
BA/Jag's promtion agency open the
enveloppe, check the validity of it and enter it into a computer
The computer runs a script that sends the EC number to BA HQ every night and the miles get posted.
Member happy.
</font>
Scenario 1:
Person makes test drive
Person fills in form and sends it
BA/Jag's promtion agency open the
enveloppe, check the validity of it and enter it into a computer
The computer runs a script that sends the EC number to BA HQ every night and the miles get posted.
Member happy.
</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">
Scenario 2, BA's quite probable real life case
Person (does or does not...) make a test drive
Person fills in form and sends it in
Enveloppe is stashed with the 100's of others in a big box on someones desk
2 weeks later second box is added
3 weeks later thrird box is added
8 weeks later at the end of the promo people wonder why there are so many boxes
BA promo staff come together to figure out who is going to open all those **** enveloppes
Enveloppes get opened and EC number is written on a list
4 weeks later they are done and the list is faxed to the uk
People start complining that their miles are still not posted, turns out fax wasn't readable
Fax sent again, staff member in UK on vacation
Staff member returns, passes long fax to IT man to enter into PC
Database conversion of EC numbers fails, have to re-enter all numbers again
Numbers all entered, awaiting approval to give away 100 million miles to test drivers
Meeting about miles cancelled
Meeting rescheduled
Meeting approves miles
IT staff responsable for miles database postings is on vacation
IT staff member returns and finally adds the miles to a batch script that will run next week, or so...
Miles post
</font>
Scenario 2, BA's quite probable real life case
Person (does or does not...) make a test drive
Person fills in form and sends it in
Enveloppe is stashed with the 100's of others in a big box on someones desk
2 weeks later second box is added
3 weeks later thrird box is added
8 weeks later at the end of the promo people wonder why there are so many boxes
BA promo staff come together to figure out who is going to open all those **** enveloppes
Enveloppes get opened and EC number is written on a list
4 weeks later they are done and the list is faxed to the uk
People start complining that their miles are still not posted, turns out fax wasn't readable
Fax sent again, staff member in UK on vacation
Staff member returns, passes long fax to IT man to enter into PC
Database conversion of EC numbers fails, have to re-enter all numbers again
Numbers all entered, awaiting approval to give away 100 million miles to test drivers
Meeting about miles cancelled
Meeting rescheduled
Meeting approves miles
IT staff responsable for miles database postings is on vacation
IT staff member returns and finally adds the miles to a batch script that will run next week, or so...
Miles post
</font>
May 28, 2003, 8:40 pm
#11
Join Date: Mar 2000
Posts: 45
May 30, 2003, 8:11 am
#13
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Join Date: Sep 2000
Posts: 37,486
It's happening!!!!! Someone received their miles!!!!
http://www.flyertalk.com/forum/Forum15/HTML/003486.html
http://www.flyertalk.com/forum/Forum15/HTML/003486.html
May 30, 2003, 9:53 am
#14
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Join Date: Nov 2002
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Posts: 10,052
not me yet...
not all of us...
Check out this (JAG) email From: "British Airways Executive Club"
Date: Fri, 30 May 2003 10:12:20 -0500 Subject: Re: Your email to British Airways From: "British Airways Executive Club" |
Dear (ME--I assumed mid June but asked 'em anyway)
Thank you for your email to the Executive Club.
I apologize for any confusion. Please be assured that the bonus miles will be awarded for all qualifying members.
There is a slight delay in the posting of the bonus miles. Please allow 8-10 weeks, from March 31, 2003, for the bonus miles to post to your account. If the bonus miles do not post, please contact Jaguar directly at 1-800-4-Jaguar.
Next time you have a question, simply go www.britishairways.com/askba where you can ask any question about miles, tier points and your Executive Club benefits, and receive immediate answers.
Regards,
Jessica Customer Service Representative Executive Club North America www.britishairways.com
not all of us...
Check out this (JAG) email From: "British Airways Executive Club"
Date: Fri, 30 May 2003 10:12:20 -0500 Subject: Re: Your email to British Airways From: "British Airways Executive Club" |
Dear (ME--I assumed mid June but asked 'em anyway)
Thank you for your email to the Executive Club.
I apologize for any confusion. Please be assured that the bonus miles will be awarded for all qualifying members.
There is a slight delay in the posting of the bonus miles. Please allow 8-10 weeks, from March 31, 2003, for the bonus miles to post to your account. If the bonus miles do not post, please contact Jaguar directly at 1-800-4-Jaguar.
Next time you have a question, simply go www.britishairways.com/askba where you can ask any question about miles, tier points and your Executive Club benefits, and receive immediate answers.
Regards,
Jessica Customer Service Representative Executive Club North America www.britishairways.com
May 31, 2003, 4:19 pm
#15
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,081
ok what is a qualifying member ?
is this another dreaded loophole?
Experts ? Lawyers ?
Whats your take on that fine print
Wheres the mile police when you need them !
------------------
AA & Starwood,Marriott Platinum
Hyatt, Hilton Diamond
Swissotel Club Gold
U/A 1k
[This message has been edited by 777 global mile hound (edited 05-31-2003).]
is this another dreaded loophole?
Experts ? Lawyers ?
Whats your take on that fine print
Wheres the mile police when you need them !
------------------
AA & Starwood,Marriott Platinum
Hyatt, Hilton Diamond
Swissotel Club Gold
U/A 1k
[This message has been edited by 777 global mile hound (edited 05-31-2003).]