15000 Bonus Points with Masterpass
Sep 1, 2018, 11:56 am
#32
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
I doubt there will be one until a while into September (ie, a while after the promo ends), after most stays from the promo period should have posted already, so that they can just do one final sweep. They don't tend to do sweeps more than once a month as I recall (from past promos that needed sweeps).
Sep 2, 2018, 8:57 am
#33
Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,003
For a point of reference I participated in this promo last summer as well.
Stay: 8/28/17 7500 bonus posted: 9/8/17
Stay: 9/20/17 7500 bonus posted 10/6/17
Hopefully there's a point sweep within the next week
Stay: 8/28/17 7500 bonus posted: 9/8/17
Stay: 9/20/17 7500 bonus posted 10/6/17
Hopefully there's a point sweep within the next week
Sep 6, 2018, 11:41 am
#34
Join Date: Apr 2015
Posts: 1
Missing points
I have completed the required stays, paid with masterpass and no points. I emailed Wyndham and I got the standard reply, " We have no record of you paying with masterpass". These were stays from the end of July and first week of August. How do i prove I paid with masterpass?
Sep 7, 2018, 10:44 am
#35
Join Date: Aug 2015
Posts: 2,061
I have completed the required stays, paid with masterpass and no points. I emailed Wyndham and I got the standard reply, " We have no record of you paying with masterpass". These were stays from the end of July and first week of August. How do i prove I paid with masterpass?
Sep 9, 2018, 7:28 am
#36
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
The goofy thing is that when I log in, it says "we're baffled and bewildered" because the default 30 days activity view shows no activity.
Well, it's me that's "baffled and bewildered" that 7500 bonus points have not posted in the past 30 days!
Sep 10, 2018, 8:27 am
#37
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,525
Well, it's a week later, and still nothing.
The goofy thing is that when I log in, it says "we're baffled and bewildered" because the default 30 days activity view shows no activity.
Well, it's me that's "baffled and bewildered" that 7500 bonus points have not posted in the past 30 days!
The goofy thing is that when I log in, it says "we're baffled and bewildered" because the default 30 days activity view shows no activity.
Well, it's me that's "baffled and bewildered" that 7500 bonus points have not posted in the past 30 days!
This promotion served its purpose: got me to move two of my stays to their properties that otherwise would have gone to a competitor.
Sep 11, 2018, 7:40 am
#40
Join Date: May 2012
Posts: 5
I made reservations on wyndham web site using masterpass and they are not giving me points saying that "I apologize for any confusion however the information that had been provided to us from Masterpass does not show any of your stays have been booked though Masterpass."
When I made a reservation via masterpass on wyndham website, nothing was posted on my credit card linked with masterpass though.
Any idea what is going on ?
When I made a reservation via masterpass on wyndham website, nothing was posted on my credit card linked with masterpass though.
Any idea what is going on ?
Sep 11, 2018, 8:04 am
#41
Join Date: May 2002
Location: STL
Programs: DL PM/1MM, DL SkClub LT, Marr LT Plat, IHG Plat, HH Diam
Posts: 2,003
Out of curiosity does the Diamond phone line ring to CSR's based in North America? I've had ZERO luck dealing with the service agents at the Platinum line which are based in the PI - it's like talking to human robots.
Sep 12, 2018, 11:07 am
#43
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
If it's not posting yet for anyone, it because of WyndhamRewards not yet having done the "final" sweep of this promotion period. In case you're not aware, promotions of this type, which have to compare multiple databases, are only done once in a while in "sweeps". Wyndham Rewards has a habit of doing one sweep in the middle of the promo and then only one more sweep sometime after the promo ends.