Question for Wyndham Allison.
#1
Original Poster
Join Date: Feb 2009
Posts: 6,606
Question for Wyndham Allison.
Is there a reason why I can't book the Wyndham Beacon Hill Boston past April 30, 2017 ? I have been trying to book a June 2017 stay for over a month
I PM'd you this same question so maybe you didn't see it.
Thanks
I PM'd you this same question so maybe you didn't see it.
Thanks
#2
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
I'm checking on this for you and will get back to you as soon as possible.
Thanks!
#3
Original Poster
Join Date: Feb 2009
Posts: 6,606
Do you know if Wyndham has any plans to make the website more user friendly ?
If we could see our reservations after logging in without knowing the confirmation number and being able to cancel award reservations online would be a great start.
Thanks
If we could see our reservations after logging in without knowing the confirmation number and being able to cancel award reservations online would be a great start.
Thanks
#4
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Thanks so much for your feedback! We're always looking for feedback on how we can improve our website and will be sure to pass long your suggestion to our web development team.
Thanks!
Alison
#5
Join Date: Mar 2014
Location: ATL
Programs: DL DM, Hyatt LT DM, Wyndham DM, Hertz PC, HH Gold, SPG Gold, Marriott Gold
Posts: 2,038
This is the most amazing thing that doesn't exist.
#6
Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,142
Status Match ?
Hi Allison,
Are there any changes coming up in your Status Match policy? I understand Wyndham has not done this in recent years. I have top status with Hilton and Starwood. I am currently Blue with Wyndham.
I have an upcoming reward stay at Shelborne Wyndham Grand South Beach, and was hoping to get upgraded from City View , to Ocean View.
The upgrade is really more important to me than the Status. Perhaps you, or someone else can suggest another route to the upgrade.
Would consider , additional points, some cash, or Flyertalk Goodwill gesture.
Thanks,
Are there any changes coming up in your Status Match policy? I understand Wyndham has not done this in recent years. I have top status with Hilton and Starwood. I am currently Blue with Wyndham.
I have an upcoming reward stay at Shelborne Wyndham Grand South Beach, and was hoping to get upgraded from City View , to Ocean View.
The upgrade is really more important to me than the Status. Perhaps you, or someone else can suggest another route to the upgrade.
Would consider , additional points, some cash, or Flyertalk Goodwill gesture.
Thanks,
#7
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Hi Allison,
Are there any changes coming up in your Status Match policy? I understand Wyndham has not done this in recent years. I have top status with Hilton and Starwood. I am currently Blue with Wyndham.
I have an upcoming reward stay at Shelborne Wyndham Grand South Beach, and was hoping to get upgraded from City View , to Ocean View.
The upgrade is really more important to me than the Status. Perhaps you, or someone else can suggest another route to the upgrade.
Would consider , additional points, some cash, or Flyertalk Goodwill gesture.
Thanks,
Are there any changes coming up in your Status Match policy? I understand Wyndham has not done this in recent years. I have top status with Hilton and Starwood. I am currently Blue with Wyndham.
I have an upcoming reward stay at Shelborne Wyndham Grand South Beach, and was hoping to get upgraded from City View , to Ocean View.
The upgrade is really more important to me than the Status. Perhaps you, or someone else can suggest another route to the upgrade.
Would consider , additional points, some cash, or Flyertalk Goodwill gesture.
Thanks,
#8
Join Date: Jul 2013
Location: GYD
Programs: Azerbaijan Airlines Gold, Turkish Miles and Smiles, IHG Plat
Posts: 663
The easy solution to getting an Ocean View room is to actually book and pay for one. That avoids enabling 'status matching' to devalue the status that loyal Wyndham guests have built up by actually staying a Wyndham properties. I pay for my higher grade rooms rather than rely on some possible (and rare) upgrade to get me in the room that I really want to stay in.
#9
Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,142
The easy solution to getting an Ocean View room is to actually book and pay for one. That avoids enabling 'status matching' to devalue the status that loyal Wyndham guests have built up by actually staying a Wyndham properties. I pay for my higher grade rooms rather than rely on some possible (and rare) upgrade to get me in the room that I really want to stay in.
That's kind of what we do here.
#10
Join Date: Jul 2013
Location: GYD
Programs: Azerbaijan Airlines Gold, Turkish Miles and Smiles, IHG Plat
Posts: 663
I agree that getting the best value for your hard-earned points is what we all try to do but your original post was about status matching/upgrades. The Barclaycard offer gives you free night(s) but does not give any status upgrade offer AFAIK. Wyndham Reward Free nights are usually for standard rooms only. And yes, you are right, hotel chains make money out of selling points to credit card companies. I doubt they make much money/gain much loyalty out of status matching.
#11
Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,142
I agree that getting the best value for your hard-earned points is what we all try to do but your original post was about status matching/upgrades. The Barclaycard offer gives you free night(s) but does not give any status upgrade offer AFAIK. Wyndham Reward Free nights are usually for standard rooms only. And yes, you are right, hotel chains make money out of selling points to credit card companies. I doubt they make much money/gain much loyalty out of status matching.
I think the Wyndham Rewards program offers a great value at 15,000 points per award night. But I'd be more likely to spend nights in these properties if I could expect treatment similar to what I'm already getting at SPG and Hilton.
That's why some Hotels and Airlines offer Status match, to gain new customers.
Last edited by beachmiles; Sep 4, 2016 at 1:40 pm
#12
Original Poster
Join Date: Feb 2009
Posts: 6,606
The easy solution to getting an Ocean View room is to actually book and pay for one. That avoids enabling 'status matching' to devalue the status that loyal Wyndham guests have built up by actually staying a Wyndham properties. I pay for my higher grade rooms rather than rely on some possible (and rare) upgrade to get me in the room that I really want to stay in.
Now that's funny. you would be surprised what $50 at check in can do.
Last edited by flyer4512; Sep 4, 2016 at 7:42 pm
#13
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Yes, earlier this year. Hilton matched my Marriott Platinum to Hilton Diamond with no requirements Nice for me, but a little silly for them (I'm not staying at Hilton any more as Diamond than when I had Gold from some other promo for the last four years, which is just a few nights a year). Marriott required me to do "a taste of" status challenge when I started staying regularly with them, that was smart for them (and since I really wanted to stay with them a lot, I didn't mind).
With WyndhamRewards elite status being so new (just a few months old), it's probably too soon to expect either of those. But (when the time comes), I see no reason to expect a status match per se, I'd say a status challenge is at least as likely (someday).
Last edited by sdsearch; Sep 4, 2016 at 8:31 pm
#14
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
Hi Allison,
Are there any changes coming up in your Status Match policy? I understand Wyndham has not done this in recent years. I have top status with Hilton and Starwood. I am currently Blue with Wyndham.
I have an upcoming reward stay at Shelborne Wyndham Grand South Beach, and was hoping to get upgraded from City View , to Ocean View.
The upgrade is really more important to me than the Status. Perhaps you, or someone else can suggest another route to the upgrade.
Would consider , additional points, some cash, or Flyertalk Goodwill gesture.
Thanks,
Are there any changes coming up in your Status Match policy? I understand Wyndham has not done this in recent years. I have top status with Hilton and Starwood. I am currently Blue with Wyndham.
I have an upcoming reward stay at Shelborne Wyndham Grand South Beach, and was hoping to get upgraded from City View , to Ocean View.
The upgrade is really more important to me than the Status. Perhaps you, or someone else can suggest another route to the upgrade.
Would consider , additional points, some cash, or Flyertalk Goodwill gesture.
Thanks,
Thanks for being a Wyndham Rewards member! Status match is a feature we're working on for our Member Levels program and I'll be sure to notify you if/when it becomes available.
In the meantime, please send me a Private Message with your confirmation number for your stay at the Shelborne Wyndham Grand South Beach, and I'll see what the property can do in terms of upgrading your room.
Thanks,
Alison