Expedia = 0 points
May 17, 2014, 9:17 pm
#1
Original Poster
Join Date: May 2014
Location: Canada
Programs: Amex Platinum
Posts: 4
Expedia = 0 points
Hello,
In the last month I stayed twice in Wyndham Saskatoon.
1. Super 8 (1night)
2. Ramada (3night)
Both booked by Expedia in regular rate, but I got 0 points by Wyndham in both times. Why??
Tnx
Nadav
In the last month I stayed twice in Wyndham Saskatoon.
1. Super 8 (1night)
2. Ramada (3night)
Both booked by Expedia in regular rate, but I got 0 points by Wyndham in both times. Why??
Tnx
Nadav
May 17, 2014, 9:26 pm
#2
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
It's fairly common across loyalty programs that nights booked through Online Travel Agents don't accrue points. Check Wyndham's Terms & Conditions to see what their policy is.
Welcome to FT.
Welcome to FT.
May 22, 2014, 5:51 am
#3
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
I do apologize however stays booked through third party websites are not qualifying to earn points.
May 22, 2014, 12:18 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
May 23, 2014, 5:45 am
#6
Company Representative - Wyndham Rewards
Join Date: Aug 2010
Programs: Wyndham Rewards
Posts: 395
General information section 6 in Terms and Conditions reads as follows:
6.A "Qualified Stay" is a stay of one or more consecutive nights at the same Participating Hotel by a Member who: (A) pays a Qualifying Rate and (B) stays in one of the reserved guest rooms. If a Member checks out and then checks back in to the same Participating Hotel on the same day, it will count as a single stay for purposes of calculating a Qualified Stay. A "Qualifying Rate" is the rate a member pays for a stay in a guest room at a Participating Hotel. Excluded from the definition of a Qualifying Rate is a rate that falls in one of the following "Non-Qualifying Market Segments":
◦Qualified Discounts (non-accounts) (e.g. Employee Rate)
◦Contract (e.g. Airline Crew)
◦Internet Opaque (e.g. Priceline.com)
◦Internet Non-Opaque (e.g. Expedia.com)
◦Wholesale Discount (e.g. Tour Operator)
◦Wholesale Allotment (e.g. Local & Global Sales wholesale accounts)
◦Non-Revenue (e.g. Complimentary Room, Free Night Stay)
◦Group* — Blocks created groups with or without meeting space (e.g.
association)
Rates associated with the above Non-Qualifying Market Segments will not qualify for Wyndham Rewards points, airline miles, Amtrak Guest Rewards points or similar currency in participating airline or frequent rail traveler programs or count towards Gold Status Membership. When a stay includes another travel component such as airfare or car rental, a Member will only earn Rewards points on the room rate (or total folio at Wyndham Hotels and Resorts, Dream Hotels, or Night).
*Group rates qualify for Wyndham Rewards points at Wyndham Hotels and Resorts, Wingate by Wyndham and Hawthorn Suites by Wyndham.
6.A "Qualified Stay" is a stay of one or more consecutive nights at the same Participating Hotel by a Member who: (A) pays a Qualifying Rate and (B) stays in one of the reserved guest rooms. If a Member checks out and then checks back in to the same Participating Hotel on the same day, it will count as a single stay for purposes of calculating a Qualified Stay. A "Qualifying Rate" is the rate a member pays for a stay in a guest room at a Participating Hotel. Excluded from the definition of a Qualifying Rate is a rate that falls in one of the following "Non-Qualifying Market Segments":
◦Qualified Discounts (non-accounts) (e.g. Employee Rate)
◦Contract (e.g. Airline Crew)
◦Internet Opaque (e.g. Priceline.com)
◦Internet Non-Opaque (e.g. Expedia.com)
◦Wholesale Discount (e.g. Tour Operator)
◦Wholesale Allotment (e.g. Local & Global Sales wholesale accounts)
◦Non-Revenue (e.g. Complimentary Room, Free Night Stay)
◦Group* — Blocks created groups with or without meeting space (e.g.
association)
Rates associated with the above Non-Qualifying Market Segments will not qualify for Wyndham Rewards points, airline miles, Amtrak Guest Rewards points or similar currency in participating airline or frequent rail traveler programs or count towards Gold Status Membership. When a stay includes another travel component such as airfare or car rental, a Member will only earn Rewards points on the room rate (or total folio at Wyndham Hotels and Resorts, Dream Hotels, or Night).
*Group rates qualify for Wyndham Rewards points at Wyndham Hotels and Resorts, Wingate by Wyndham and Hawthorn Suites by Wyndham.