Westjet FAQ & Tips thread
Jul 26, 2015, 5:05 pm
#16
Join Date: Nov 2011
Location: Canada
Programs: AC E50K (*G), Westjet Gold
Posts: 788
The Q400 does have smaller overhead bins, but they DO fit standard carry on suitcases. The bins are about 45" long, 10" tall, and 16" deep, so they can fit 2 standard 22x16x9 bags. Don't stuff a 9" deep bag to the max and expect it to fit though!
There is NO skycheck service available on encore, so if it doesn't fit in the bin or under the seat, it get checked.
A tip- if you have a standard carry on and its too deep for the bin, it may fit under the seat. I have a 20x14x9 bag, but stuffed the front pockets so much once that it was too thick for the bin. Because there is not IFE box or bar between the seats, there is about 11" of vertical clearance on the floor!
There is NO skycheck service available on encore, so if it doesn't fit in the bin or under the seat, it get checked.
A tip- if you have a standard carry on and its too deep for the bin, it may fit under the seat. I have a 20x14x9 bag, but stuffed the front pockets so much once that it was too thick for the bin. Because there is not IFE box or bar between the seats, there is about 11" of vertical clearance on the floor!
Jul 31, 2015, 8:22 am
#17
Join Date: Jun 2007
Location: Beautiful Switzerland
Programs: LH SEN
Posts: 509
Hello. I will be flying a segment with Westjet end of this year and saw they have PLUS seating. But how can I book it? I don't mind the extra fee, but as a rather long person I would appreciate spending 6+hours in a better seat...
I was able to find my flight on the westjet hompage (login with booking code), but no option for Upgrade. Any ideas? I assume the flight will be rather full, so I don't want to take any chances...
Thanks for any input
W
I was able to find my flight on the westjet hompage (login with booking code), but no option for Upgrade. Any ideas? I assume the flight will be rather full, so I don't want to take any chances...
Thanks for any input
W
Jul 31, 2015, 8:58 am
#18
Join Date: Jul 2002
Location: Canada
Posts: 1,875
Hello. I will be flying a segment with Westjet end of this year and saw they have PLUS seating. But how can I book it? I don't mind the extra fee, but as a rather long person I would appreciate spending 6+hours in a better seat...
I was able to find my flight on the westjet hompage (login with booking code), but no option for Upgrade. Any ideas? I assume the flight will be rather full, so I don't want to take any chances...
Thanks for any input
W
I was able to find my flight on the westjet hompage (login with booking code), but no option for Upgrade. Any ideas? I assume the flight will be rather full, so I don't want to take any chances...
Thanks for any input
W
Jul 31, 2015, 11:02 am
#19
Company Representative: WestJet
Join Date: Mar 2010
Location: Calgary
Programs: WestJet Rewards
Posts: 292
There are two ways to upgrade to Plus:
1. Change your booking by paying the change fee and difference in fare.
2. During the check-in process.
Hope this helps!
Darren
1. Change your booking by paying the change fee and difference in fare.
2. During the check-in process.
Hope this helps!
Darren
Aug 1, 2015, 5:25 am
#20
Join Date: Jun 2007
Location: Beautiful Switzerland
Programs: LH SEN
Posts: 509
Hi Darren and Ace
Thank you for your answers, but I can't find a "change flight" button or link. I can enter " Manage booking" and see my flight listed with TripCase.
Can you please point me in teh right direction or send a link? I don't really understand why this process is so well hidden....
Thank you
W
Thank you for your answers, but I can't find a "change flight" button or link. I can enter " Manage booking" and see my flight listed with TripCase.
Can you please point me in teh right direction or send a link? I don't really understand why this process is so well hidden....
Thank you
W
Aug 1, 2015, 8:33 am
#21
Join Date: Jan 2015
Location: YXE
Programs: WS Gold, SPG Plat, Nexus, HDC Gold, CCarlson Gold, HHonors Diamond,
Posts: 130
Go to Westjet.com
Sign in with your WestJet ID
Click on "Manage Bookings"If the booking you want to change isn't listed, you can fill out your reservation code and last name in the blanks to bring it up
Under "Manage Your Air Booking" you have a "Select Seats" option, you can upgrade from this screen.
You can also upgrade during the online check in process, in person at the check in counter, or even on the plane provided there is space. The FA's don't always announce that last part, most often only on flights where Plus is mostly empty.
Sign in with your WestJet ID
Click on "Manage Bookings"If the booking you want to change isn't listed, you can fill out your reservation code and last name in the blanks to bring it up
Under "Manage Your Air Booking" you have a "Select Seats" option, you can upgrade from this screen.
You can also upgrade during the online check in process, in person at the check in counter, or even on the plane provided there is space. The FA's don't always announce that last part, most often only on flights where Plus is mostly empty.
Aug 3, 2015, 12:18 am
#22
Join Date: Jun 2007
Location: Beautiful Switzerland
Programs: LH SEN
Posts: 509
Go to Westjet.com
Sign in with your WestJet ID
Click on "Manage Bookings"If the booking you want to change isn't listed, you can fill out your reservation code and last name in the blanks to bring it up
Under "Manage Your Air Booking" you have a "Select Seats" option, you can upgrade from this screen.
Sign in with your WestJet ID
Click on "Manage Bookings"If the booking you want to change isn't listed, you can fill out your reservation code and last name in the blanks to bring it up
Under "Manage Your Air Booking" you have a "Select Seats" option, you can upgrade from this screen.
I created a westjet account and tried to add my flight, but there he cannot find it....Any ideas? And if possible I don't want to wait for T-24...
Thanks
W
Aug 3, 2015, 11:41 am
#23
Join Date: Jan 2015
Location: YXE
Programs: WS Gold, SPG Plat, Nexus, HDC Gold, CCarlson Gold, HHonors Diamond,
Posts: 130
This seems to be the problem. I can see my flight under Manage bookings, but there is no Change / Seect seat option.
I created a westjet account and tried to add my flight, but there he cannot find it....Any ideas? And if possible I don't want to wait for T-24...
Thanks
W
I created a westjet account and tried to add my flight, but there he cannot find it....Any ideas? And if possible I don't want to wait for T-24...
Thanks
W
In this example the 1st three are not selectable though as the flight is in a few hours, so just ignore that part. Besides, what you want to see is the Select Seats option anyways.
Choosing Select Seats will bring up the seat map where you can make your choice from the available seats.
Aug 3, 2015, 12:15 pm
#24
Join Date: Jun 2007
Location: Beautiful Switzerland
Programs: LH SEN
Posts: 509
Thank you for the detailled description. My problem is that my flight is not displayed under "air intinerary details". I get an error when I try to add it.
But I see my flight with the correct details when I enter "Manage bookings" (which seems to be different to the air itinerary, it opens another website).
W
But I see my flight with the correct details when I enter "Manage bookings" (which seems to be different to the air itinerary, it opens another website).
W
Aug 3, 2015, 12:49 pm
#25
Join Date: Jan 2015
Location: YXE
Programs: WS Gold, SPG Plat, Nexus, HDC Gold, CCarlson Gold, HHonors Diamond,
Posts: 130
Thank you for the detailled description. My problem is that my flight is not displayed under "air intinerary details". I get an error when I try to add it.
But I see my flight with the correct details when I enter "Manage bookings" (which seems to be different to the air itinerary, it opens another website).
W
But I see my flight with the correct details when I enter "Manage bookings" (which seems to be different to the air itinerary, it opens another website).
W
Sep 1, 2015, 12:59 am
#26
Join Date: Jun 2007
Location: Beautiful Switzerland
Programs: LH SEN
Posts: 509
Thanks for all the help. I want to give them money for the Plus seats but they won't take it. Strange for an airline....Called their hotline, telling me that I need to contact my TA as the flight is part of a larger itinerary and they can't do anything.
TA claims the same, he is also not able to book plus seats. Now, the TA might not be used to westjet, but I don't see why Westjet is making a simple (paid) upgrade such a task. Grrr.
W
TA claims the same, he is also not able to book plus seats. Now, the TA might not be used to westjet, but I don't see why Westjet is making a simple (paid) upgrade such a task. Grrr.
W
Sep 18, 2015, 12:06 pm
#27
Company Representative: WestJet
Join Date: Mar 2010
Location: Calgary
Programs: WestJet Rewards
Posts: 292
Totally random, but just realized you fine folks have no idea who I am (other than my name and that I'm on the WestJet social media team).
Here's a video that shows how I look and sound! https://www.youtube.com/results?sear...y=westjet+golf. I'm the announcer with the Australian accent in in the blue suit with WestJet Tartan Tie.
Cheers,
Darren
Here's a video that shows how I look and sound! https://www.youtube.com/results?sear...y=westjet+golf. I'm the announcer with the Australian accent in in the blue suit with WestJet Tartan Tie.
Cheers,
Darren
Sep 20, 2015, 7:09 pm
#28
Join Date: May 2005
Location: Mostly Canada and the World
Programs: Several
Posts: 484
Totally random, but just realized you fine folks have no idea who I am (other than my name and that I'm on the WestJet social media team).
Here's a video that shows how I look and sound! https://www.youtube.com/results?sear...y=westjet+golf. I'm the announcer with the Australian accent in in the blue suit with WestJet Tartan Tie.
Cheers,
Darren
Here's a video that shows how I look and sound! https://www.youtube.com/results?sear...y=westjet+golf. I'm the announcer with the Australian accent in in the blue suit with WestJet Tartan Tie.
Cheers,
Darren
Nice to see and hear you. Thanks for sharing. We will have to fire up the Bar-b sometime!
Sep 20, 2015, 9:08 pm
#29
Join Date: Jul 2002
Location: Canada
Posts: 1,875
Totally random, but just realized you fine folks have no idea who I am (other than my name and that I'm on the WestJet social media team).
Here's a video that shows how I look and sound! https://www.youtube.com/results?sear...y=westjet+golf. I'm the announcer with the Australian accent in in the blue suit with WestJet Tartan Tie.
Cheers,
Darren
Here's a video that shows how I look and sound! https://www.youtube.com/results?sear...y=westjet+golf. I'm the announcer with the Australian accent in in the blue suit with WestJet Tartan Tie.
Cheers,
Darren
Feb 8, 2016, 9:50 pm
#30
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Now that WestJet is approved for TSA PreCheck, is there any way to store your trusted traveler number in your account, or do you need to enter it for each flight?