WestJet's new web booking site
#16
Join Date: Nov 2004
Posts: 581
The QK-705s are only certified for 75seats, they would have to be re-certified to CRJ900s to put in any more seats. I have no idea how easy/hard/expensive it would be to do so
#17
Join Date: Feb 2013
Location: Never home.
Posts: 2,971
If AC wants more seats in the 705's, they will need to go mainline which will never happen.
#18
Join Date: Apr 2010
Posts: 20
I have noticed an interesting facet of the new fare structure that I wasn't previously aware of and that are a major departure from the previously existing fare structure.
Specifically, the "Plus" rate isn't necessarily linked to the better seats - it only gives you access to these seats if they are available.
For example, if you look at fares from YYZ to FLL in July, you will note, not only that the number of available seats in "Econo" are either unavailable or limited - on certain dates the numbers of seats both in "Econo" and "Flex" are very limited. So.... it appears that on those days, you would have to pay the huge increases for "Plus" if you want a seat on that flight.
Example: June 26 - no seats in Econo available & only 4 seats in Flex. If you then check seat availability you will see that the flight is virtually empty.
Specifically, the "Plus" rate isn't necessarily linked to the better seats - it only gives you access to these seats if they are available.
For example, if you look at fares from YYZ to FLL in July, you will note, not only that the number of available seats in "Econo" are either unavailable or limited - on certain dates the numbers of seats both in "Econo" and "Flex" are very limited. So.... it appears that on those days, you would have to pay the huge increases for "Plus" if you want a seat on that flight.
Example: June 26 - no seats in Econo available & only 4 seats in Flex. If you then check seat availability you will see that the flight is virtually empty.
#19
Join Date: Oct 2004
Posts: 824
I have noticed an interesting facet of the new fare structure that I wasn't previously aware of and that are a major departure from the previously existing fare structure.
Specifically, the "Plus" rate isn't necessarily linked to the better seats - it only gives you access to these seats if they are available.
For example, if you look at fares from YYZ to FLL in July, you will note, not only that the number of available seats in "Econo" are either unavailable or limited - on certain dates the numbers of seats both in "Econo" and "Flex" are very limited. So.... it appears that on those days, you would have to pay the huge increases for "Plus" if you want a seat on that flight.
Example: June 26 - no seats in Econo available & only 4 seats in Flex. If you then check seat availability you will see that the flight is virtually empty.
Specifically, the "Plus" rate isn't necessarily linked to the better seats - it only gives you access to these seats if they are available.
For example, if you look at fares from YYZ to FLL in July, you will note, not only that the number of available seats in "Econo" are either unavailable or limited - on certain dates the numbers of seats both in "Econo" and "Flex" are very limited. So.... it appears that on those days, you would have to pay the huge increases for "Plus" if you want a seat on that flight.
Example: June 26 - no seats in Econo available & only 4 seats in Flex. If you then check seat availability you will see that the flight is virtually empty.
Also, the seat availability is no indicative of the seats SOLD as not everyone pre-pays for a seat and you cannot check-in until 24 hrs prior.
#20
Join Date: Jan 1999
Posts: 409
A couple of things I don't like about the new booking engine.
First, if you book a round trip ticket, it shows the base fare for the round trip only. It still shows the prices for both the departing and returning dates, yet not the base fare on those days. So, each base fare remains a mystery, unless you start over and try to book two ones ways. Air Canada still clearly shows the base fares for each direction in the balloon above the price.
Also, it doesn't seem to break down the GST and HST clearly. For example, for a one way YYZ-YYC, one is charged mostly HST. For a one way YYC-YYZ, one is charged mostly GST. But for a round trip YYZ-YYC-YYZ, it's mostly HST at around 12% for the whole fare + surcharges. In other words, and unless I'm missing something, it would be cheaper to book two separate one way tickets rather than a round trip out of an HST province!
I thought that wasn't an issue with old booking engine, you would just end up with two ones ways and pay the combined price at check out.
First, if you book a round trip ticket, it shows the base fare for the round trip only. It still shows the prices for both the departing and returning dates, yet not the base fare on those days. So, each base fare remains a mystery, unless you start over and try to book two ones ways. Air Canada still clearly shows the base fares for each direction in the balloon above the price.
Also, it doesn't seem to break down the GST and HST clearly. For example, for a one way YYZ-YYC, one is charged mostly HST. For a one way YYC-YYZ, one is charged mostly GST. But for a round trip YYZ-YYC-YYZ, it's mostly HST at around 12% for the whole fare + surcharges. In other words, and unless I'm missing something, it would be cheaper to book two separate one way tickets rather than a round trip out of an HST province!
I thought that wasn't an issue with old booking engine, you would just end up with two ones ways and pay the combined price at check out.
#21
FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,069
I am pretty confident that it was the same before. Tax is determined by the Province of departure of the outbound flight so yes, booking 2 one ways would be cheaper just like booking RTs for me from AB to BC is cheaper (until BC goes back to PST and I think it will then be the same again as PST was n/a to plane tickets.
#22
Join Date: Aug 2008
Location: YXY
Posts: 3,506
Tax depends from which province your itinerary starts. So it depends on your itinerary, if a roundtrip or two oneways are cheaper (taxwise). This is not related to the new booking engine.
The "simplification" of price information, however, is another enhancement thanks to the new booking page.
The "simplification" of price information, however, is another enhancement thanks to the new booking page.
#23
Join Date: Feb 2005
Location: Ontario
Programs: Westjet Rewards
Posts: 155
Couple of Obsevations
First and only time I flew WS was back in 09 when they were advertising the CAREANTEE gimic. The flights were seemless and enjoyed the experience.
I booked WS for a family trip this April... YOW>MCO. I made the res back in mid February. I signed up as a WS member as well. At the time of booking I did not choose my seats ($15 pp/one way). I read on the website that I had the option of doing this at anytime...
Fast forward to a couple days ago when I decided to take a look at the seat selection for our flights. Although I was able to log in I could not use the "manage my bookings" tool as my flights didn't show up. I could bring up my itinerary but that was a read only scenario. Very frustrating!
I called WS (waited 20 minutes) and spoke with a nice young lady who basically said that they changed the website and any bookings that were made before March 1st would not show up...
I asked about SS and she said that she could do it over the phone. I said where is the seat plan for my plane on the website. There is none.
She gave me a good option for seats near the front of the plane. I also asked that they give me a break on some of the seat fees for my trouble. I got my seat selection for free ($30 savings).
WS could also not provide me with any confirmation of my SS or payment. I was referred to a website virtuallythere.com really!
The agent was very friendly but the new website is a trainwreck... Bush league at best and they seem to be going backwards.
My two cents.
I booked WS for a family trip this April... YOW>MCO. I made the res back in mid February. I signed up as a WS member as well. At the time of booking I did not choose my seats ($15 pp/one way). I read on the website that I had the option of doing this at anytime...
Fast forward to a couple days ago when I decided to take a look at the seat selection for our flights. Although I was able to log in I could not use the "manage my bookings" tool as my flights didn't show up. I could bring up my itinerary but that was a read only scenario. Very frustrating!
I called WS (waited 20 minutes) and spoke with a nice young lady who basically said that they changed the website and any bookings that were made before March 1st would not show up...
I asked about SS and she said that she could do it over the phone. I said where is the seat plan for my plane on the website. There is none.
She gave me a good option for seats near the front of the plane. I also asked that they give me a break on some of the seat fees for my trouble. I got my seat selection for free ($30 savings).
WS could also not provide me with any confirmation of my SS or payment. I was referred to a website virtuallythere.com really!
The agent was very friendly but the new website is a trainwreck... Bush league at best and they seem to be going backwards.
My two cents.
#24
Join Date: Jul 2002
Location: Canada
Posts: 1,875
First and only time I flew WS was back in 09 when they were advertising the CAREANTEE gimic. The flights were seemless and enjoyed the experience.
I booked WS for a family trip this April... YOW>MCO. I made the res back in mid February. I signed up as a WS member as well. At the time of booking I did not choose my seats ($15 pp/one way). I read on the website that I had the option of doing this at anytime...
Fast forward to a couple days ago when I decided to take a look at the seat selection for our flights. Although I was able to log in I could not use the "manage my bookings" tool as my flights didn't show up. I could bring up my itinerary but that was a read only scenario. Very frustrating!
I called WS (waited 20 minutes) and spoke with a nice young lady who basically said that they changed the website and any bookings that were made before March 1st would not show up...
I asked about SS and she said that she could do it over the phone. I said where is the seat plan for my plane on the website. There is none.
She gave me a good option for seats near the front of the plane. I also asked that they give me a break on some of the seat fees for my trouble. I got my seat selection for free ($30 savings).
WS could also not provide me with any confirmation of my SS or payment. I was referred to a website virtuallythere.com really!
The agent was very friendly but the new website is a trainwreck... Bush league at best and they seem to be going backwards.
My two cents.
I booked WS for a family trip this April... YOW>MCO. I made the res back in mid February. I signed up as a WS member as well. At the time of booking I did not choose my seats ($15 pp/one way). I read on the website that I had the option of doing this at anytime...
Fast forward to a couple days ago when I decided to take a look at the seat selection for our flights. Although I was able to log in I could not use the "manage my bookings" tool as my flights didn't show up. I could bring up my itinerary but that was a read only scenario. Very frustrating!
I called WS (waited 20 minutes) and spoke with a nice young lady who basically said that they changed the website and any bookings that were made before March 1st would not show up...
I asked about SS and she said that she could do it over the phone. I said where is the seat plan for my plane on the website. There is none.
She gave me a good option for seats near the front of the plane. I also asked that they give me a break on some of the seat fees for my trouble. I got my seat selection for free ($30 savings).
WS could also not provide me with any confirmation of my SS or payment. I was referred to a website virtuallythere.com really!
The agent was very friendly but the new website is a trainwreck... Bush league at best and they seem to be going backwards.
My two cents.
Not being able to access previous bookings is the lazy man's way out. I am sure they could have gotten them switched over it's just they didn't want to go through the trouble of doing it. Also I find agents don't know alot about Sabre. If she sent you a new email the seat selection would have been on it.
#25
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
#26
Original Poster
Join Date: Mar 2010
Location: Calgary
Posts: 1,444
Not being able to access previous bookings is the lazy man's way out. I am sure they could have gotten them switched over it's just they didn't want to go through the trouble of doing it. Also I find agents don't know alot about Sabre. If she sent you a new email the seat selection would have been on it.