Denied boarding because of coffee bought after security
Dec 31, 2013, 3:22 pm
#46
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,415
Jetstar seems to blare it over the PA before they start boarding (well atleast ex AKL). Never seen VA do the same, although do remember taking coffee on VA(NZ Ltd) ex-akl with coffee and no problems.
Dec 31, 2013, 5:50 pm
#47
Join Date: Jun 2008
Posts: 11
Denied boarding because of coffee bought after security
Makes sense, why would you want people holding coffee in one hand while juggling their bags with the other, sure-fire recipe for spills and stress and boarding delays. Wait for the FAs to serve you coffee after the flight has taken off, not a big deal at all, learn to live and let live bro.
Dec 31, 2013, 9:19 pm
#48
Join Date: Jul 2008
Programs: Alaska, BA, Air Canada, Delta
Posts: 8
Hot drinks OK if contained
A policy that balances the needs for safety and customer satisfaction would allow people to board with hot drinks if and only if the drink is in a container with a lid.
I only wish that all carriers had this policy everywhere. This is not a security issue (the one about liquids from certain stations), but rather about the dangers of spilling hot drinks as one walks down the aisle.
Hot drinks, when served onboard, are served at the seat and by trained FA's who presumably know when to serve and not.
Hot drinks, when served onboard, are served at the seat and by trained FA's who presumably know when to serve and not.
Jan 1, 2014, 4:36 am
#49
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Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
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Aside from that, squeeze a paper coffee cup with the lid firmly attached - the lid pops off soon enough! Now envisage a rollaboard in one hand, a firmly lidded paper coffer cup in the other and now mix with an inadvertent loss of balance.
Jan 11, 2014, 4:16 pm
#50
Join Date: Jun 2010
Location: AKL
Programs: NZ*S & Koru, QF, VA, Accor, Marriot
Posts: 314
Agree that the linked Q&A is not entirely clear (or possibly accurate), but cavemanzk is quite correct, both that Air NZ are very welcoming of hot drinks being brought on board domestically, and that Jetstar very clearly communicate that it is prohibited. IIRC the Air NZ change was made 5-10 years ago as part of a review of domestic inflight service and I believe required CAA approval.
Jan 13, 2014, 5:01 am
#51
Join Date: Jan 2005
Location: Sydney, Australia
Programs: QF Gold LTG (ow Saph), HHon Silver, Marriot Gold
Posts: 2,927
Given various court cases around the world, I suspect the rule it to stop someone suing the airline for burns caused by what should have been a forseeable risk by the airline.
Jan 13, 2014, 11:02 am
#52
Join Date: Jul 2003
Location: Australia
Programs: QF LTS, Marriott LTP, ALL GOLD
Posts: 2,440
Jan 13, 2014, 4:52 pm
#53
Join Date: Jun 2007
Location: MEL
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