Separating two passengers on the same booking
Mar 12, 2012 | 1:03 pm
#1
Original Poster
Join Date: Jan 2011
Location: Dunedin, New Zealand
Programs: Air New Zealand Airpoints - Gold Elite, Velocity - Platinum, Qantas - Gold
Posts: 182
Separating two passengers on the same booking
Hi there,
Do you know if it's possible to separate two passengers on the same booking? I want to upgrade from economy to business using points, but the call centre staff said that because two passengers are on this booking, we would both need to upgrade.
Does that sound right?
Do you know if it's possible to separate two passengers on the same booking? I want to upgrade from economy to business using points, but the call centre staff said that because two passengers are on this booking, we would both need to upgrade.
Does that sound right?
Mar 13, 2012 | 12:22 am
#2
Join Date: Sep 2011
Posts: 6
That does sound right, I don't think you can have one person in a Business class and another person in economy under the same reservation number.
They would be able to divide the booking (which would mean a new booking number for the other person), you should then be able to upgrade to business class.
They would be able to divide the booking (which would mean a new booking number for the other person), you should then be able to upgrade to business class.
Mar 13, 2012 | 9:04 pm
#3
Join Date: Jan 2009
Location: SEA (close to KPAE)
Programs: QFF NB, DJ Gold, A3 Gold, HHonors Gold, Marriott Silver, Carlson Silver, A|Club Gold
Posts: 485
Correct, you would need to split the PNR's.
Just call them and ask to split the PNR and they can do this (if controlled by an agency, your agent will need to do it) and they can then give you the new pnr's.
Then you can upgrade yourself.
Just call them and ask to split the PNR and they can do this (if controlled by an agency, your agent will need to do it) and they can then give you the new pnr's.
Then you can upgrade yourself.