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Add Voucher To Existing Booking

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Old Apr 4, 2022, 7:33 am
  #1  
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Join Date: May 2014
Posts: 560
Add Voucher To Existing Booking

If I book a flight now online and then call the call centre, can they add a travel voucher to it to take the money off, or do I need to go through process of filling in the online form and waiting a few days?
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Old Apr 4, 2022, 8:59 am
  #2  
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FYI - you can't! I just checked with Virgin
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Old Apr 6, 2022, 5:10 pm
  #3  
AL
 
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Originally Posted by mediamonkey
FYI - you can't! I just checked with Virgin
Yes - it makes using vouchers painful. One of the rare situations where BA offer better flexibility (i.e. you can use it online!)
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Old Apr 11, 2022, 2:51 am
  #4  
 
Join Date: May 2009
Location: UK
Posts: 3,951
Originally Posted by ajlanghorn
Yes - it makes using vouchers painful. One of the rare situations where BA offer better flexibility (i.e. you can use it online!)
The fact they must be redeemed offline aside, I personally find the Virgin CC vouchers more flexible in terms of the options for use and how they are willing to be applied. Once you can get through to Virgin, they seem quite happy for vouchers to be redeemed for the non FC member, and multiple per booking, for eg. a 241 applied alongside an upgrade voucher.
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