First VX flight - Unimpressed
Mar 24, 2009, 7:36 pm
#1
Original Poster
Join Date: Mar 2004
Posts: 617
First VX flight - Unimpressed
Took my first VA flight last evening. LAS-SFO-IAD. I was very excited - but to be honest, I was not impressed. Flight crew was great and both fights left and arrived on-time. This is a huge upgrade from my general experience with UA. However, on both flights the IFE didn't work well. On the SFO-IAD flight, the big hyped wireless didn't work at all. However, I see on my AMEX bill today that I was charged the $12.95. The seats were not the greatest, the guy behind me was pecking the seat monitor the whole flight and the cut outs in the arm rest were uncomfortable. I'd probably fly VA again, but only if the fare was competitive. Did I just have bad luck?
Mar 24, 2009, 8:11 pm
#2
Join Date: Aug 2007
Programs: VX, UA 2P
Posts: 968
Took my first VA flight last evening. LAS-SFO-IAD. I was very excited - but to be honest, I was not impressed. Flight crew was great and both fights left and arrived on-time. This is a huge upgrade from my general experience with UA. However, on both flights the IFE didn't work well. On the SFO-IAD flight, the big hyped wireless didn't work at all. However, I see on my AMEX bill today that I was charged the $12.95. The seats were not the greatest, the guy behind me was pecking the seat monitor the whole flight and the cut outs in the arm rest were uncomfortable. I'd probably fly VA again, but only if the fare was competitive. Did I just have bad luck?
The seat pitch in economy is not as good as others (especially compared to E+ on UA). First class is much nicer (and pretty cheap if you can get a 24 hour upgrade). IMO - the staff attitude/airline style alone makes it a huge upgrade from legacy carriers.
Last edited by nermaljcat; Mar 24, 2009 at 8:32 pm
Mar 25, 2009, 12:10 pm
#3
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,041
IFE has always worked for me, but it has often seemed like it was on the verge of crashing. As noted above, the $250 F upgrade is an amazing transcon deal, if available. I've gotten it on 3/4 of my SFO-IAD segments.
Mar 25, 2009, 10:36 pm
#4
Original Poster
Join Date: Mar 2004
Posts: 617
Mar 27, 2009, 2:47 am
#6
Join Date: Jan 2008
Location: MEL
Programs: QF PS, NZ Silver
Posts: 147
It took me one month, several phone calls and emails and a credit card charge dispute to get my refund from GoGo!
Mar 27, 2009, 8:41 pm
#7
Original Poster
Join Date: Mar 2004
Posts: 617
Mar 31, 2009, 4:02 am
#8
Join Date: Dec 2002
Location: Tokyo, Japan
Programs: JAL Global Club & oneworld Sapphire, ANA SFC & Star Alliance Gold
Posts: 3,739
I had to laugh when I read this, as it is completely consistent with the experience I had when I switched from UA to NW. NW has numerous problems, but I was thrilled just to have an airline that didn't cancel or delay my flights on most of my trips!